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Wednesday
12:15 PM-01:15 PM | | |
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Sunday
11:00 AM-07:00 PM | | |
Sunday
01:00 PM-04:00 PM | | |
| Please join us for this exclusive opportunity for Gartner’s Financial Services user constituency to meet in an informal setting, facilitated by Gartner Financial Services analysts, and exchange ideas and best practices from around the globe on significant issues facing them today.
Meeting format:
A Gartner analyst will set the stage with a brief presentation on the topic. Workgroups will be formed, facilitated by Gartner analysts, wherein the topic will be discussed, best practices identified, and findings of each workgroup will be presented by an analyst to all the attendees. Following the colloquium, analysts will prepare research notes on the key findings, and they will be sent to all participants.
End Users only.
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Sunday
01:00 PM-02:15 PM | | |
| For many organizations, the recent economy slowdown is starting to be felt in reassigned priorities and cost reduction mandates. IT must respond. So must EA. But how, exactly? In this interactive session, we’ll discuss your ideas along with EA-enabled cost optimization ideas culled from our research, then develop a “Top 10 List” of the best recommendations (as voted by all). | |
Sunday
01:00 PM-02:15 PM | | |
| The role of information as the lifeblood of the company and its value as a competitive weapon has never been greater. Organizations are undertaking a variety of projects that rely on exploiting information as fully as possible -- whether as a support to process needs, business intelligence or collaborative needs. In this workshop, we'll review several major projects and initiatives, and analyze key success factors. | |
Sunday
01:00 PM-02:15 PM | | |
| The 10 feature and functionality areas of the business process management suite (BPMS) are designed to support business and IT collaboration throughout the entire process management life cycle, from modeling, analysis and design, through implementation and monitoring, to ongoing optimization and enhancement. This interactive session presents best practices and Gartner toolkits for evaluating a BPMS as a collaborative environment for designing and deploying agile process compositions. | |
Sunday
01:00 PM-02:00 PM | | |
| This session will help CIOs get a jump on their 2009 IT strategy, by ensuring their thinking about IT strategy is focused on helping their business win. | |
Sunday
01:00 PM-02:00 PM | | |
| Consolidating IT infrastructure and operations (I&O) will continue to be a high-priority focus due to its compelling benefits (such as reducing costs, and utilizing power and cooling more efficiently) and as a necessary prerequisite to virtualization. Most clients limit consolidation to data centers and servers; however, we see opportunities to consolidate EVERY major system that comprise I&O. | |
Sunday
01:00 PM-02:00 PM | | |
| Applications live on a fault line where IT and business changes meet. Business boundaries (such as business models, processes, customer engagement and networks) are breaking down. Mature IT methods and applications are being disrupted by service-oriented architecture (SOA), consumerization, Web 2.0 and social computing. How can applications leaders adapt to changes of this magnitude? We asked leading organizations how to cope -- which new disciplines, organization design and relationship management will work? Which will not? | |
Sunday
01:00 PM-02:00 PM | | |
| This presentation provides frameworks and models for our clients to use to better manage business expectations and perform more-effective stakeholder engagement. In this session, we will prime our clients on the emotional and political environment that determines their success as business leaders. | |
Sunday
01:00 PM-02:00 PM | | |
| The keys to effective vendor management are managing the commercial terms and conditions of the contracts, keeping vendor relationships aligned with business goals, and ensuring vendors meet or exceed performance metrics. Here are the best practices across all three disciplines. | |
Sunday
01:00 PM-02:00 PM | | |
| Risk management addresses business requirements for security, risk assessment, business continuity, compliance and privacy. IT departments are stretched trying to address the complexity and breadth of all these requirements. Gartner has developed an activity cycle that shows the relationship between these disciplines and embodies the best practices to execute them effectively and efficiently. | |
Sunday
02:30 PM-03:45 PM | | |
| Third of three Sunday sessions geared toward helping CIOs jump-start their key initiatives for 2009. This session will focus on workforce development and management, IT service and process management. | |
Sunday
02:30 PM-03:45 PM | | |
| In survey after survey, application leaders rate staffing, skills and organization to be a pressing and critical challenge. This workshop will examine the skill and talent shortage, as well as the organizational challenges with advancing technology and methodology, and explore best practices for attracting, growing and retaining the people you need. | |
Sunday
02:30 PM-03:45 PM | | |
| This workshop will enable project and portfolio management (PPM) leaders to address and prioritize their key challenges through interaction with peers and PPM analysts. | |
Sunday
02:30 PM-03:30 PM | | |
| Federation, conversation and scale are the needs that will drive the next generations of search technology. Relevancy improvement is now a process of driving diminishing returns; socially driven search and federated search alternative delivery models will define the future. | |
Sunday
02:30 PM-03:30 PM | | |
| This session helps infrastructure and operations (I&O) leaders prepare for the massive business and IT changes that will take place over the next several years. We describe the future vision for I&O, its implications to the I&O leader, and how you and your organization should best transition to meet the challenges and opportunities that future state provides. | |
Sunday
02:30 PM-03:30 PM | | |
| It has long been accepted that an enterprise that is architected based on the business strategy has a better chance of achieving that strategy. The tool that architects use to create that alignment is the business context. A well defined business context not only provides the foundation for the enterprise architecture, but also provides invaluable guidance to strategic initiatives like BPM, BI, CRM and others. | |
Sunday
02:30 PM-03:30 PM | | |
| As business process management (BPM) gains adoption within the enterprise, a natural next step is to create a competency center. In this session we will discuss the best practices, pitfalls and implementation approaches to ensure your business process competency center (BPCC) supports the successful adoption of BPM. | |
Sunday
02:30 PM-03:30 PM | | |
| The need to master multisourcing is already being felt. From basic IT services to complex business processes, your organization will increasingly source services and capabilities from a shifting blend of internal and external resources to meet its goals for cost efficiency, agility and growth. Given the effort and discipline required to successfully implement a multisourcing operational model, some may be tempted to simply wait. Unfortunately, waiting is not an option. Those that refuse to change will constantly be operating at a disadvantage to competitors. Organizations that master multisourcing will create the agility necessary to find and exploit growth. This presentation will introduce the 10 critical competencies necessary to master the discipline of multisourcing. | |
Sunday
02:30 PM-03:30 PM | | |
| Security breaches, local and global regulations and supply chain scrutiny are all putting increased attention on the business to understand how they are protecting customer and employee data. This session details emerging and current best practices on privacy governance models, service-level agreements (SLAs) with partners and providers, and technologies and services to invest in for companies to improve their privacy posture. | |
Sunday
04:00 PM-05:15 PM | | |
| Infrastructure and operations (I&O) leaders face enormous challenges -- especially in balancing strategic initiatives and day-to-day IT service delivery. This interactive session with peers and Gartner analysts will help you prioritize and develop best approaches to these challenges. | |
Sunday
04:00 PM-05:15 PM | | |
| Working with leading-edge clients, Gartner has developed a risk assessment method based on Delphi principles that solves many of the issues that other more-traditional methods have. This session describes how GRAM works. | |
Sunday
04:00 PM-05:15 PM | | |
| This “hands on” workshop will focus on the methods and metrics for effectively measuring and communicating vendor performance in your organization. In an interactive session, participants will define the inputs, outputs, processes, and interactions for an effective vendor management dashboard. | |
Sunday
04:00 PM-05:00 PM | | |
| Second of three Sunday sessions geared toward helping CIOs get a jump on their key initiatives for 2009. This session will focus on budgeting, financial management and prioritization. It will include comparative cost data and funding frameworks. | |
Sunday
04:00 PM-05:00 PM | | |
| The typical "de facto" application strategy approach works in a slow-changing environment, but cannot support today’s radical and rapid changes in technology and business. Organizations need to build a coherent, modern, vision-focused strategy, but few know where to start and how to craft the right objectives, structure and content. This session will present a framework for constructing a modern application strategy, and will provide practical advice on how to create and evolve one. | |
Sunday
04:00 PM-05:00 PM | | |
| Misperceptions regarding the role of enterprise architecture (EA) abound in most organizations, resulting in conflicts and resentments between the EA team and other groups. These issues are fueled by EA urban legends that have taken on a life of their own and continue to be professed as truths by pundits and practitioners alike. The key is to increase collaboration between business, IT and architects by clearly communicating what EA is — and equally what EA is not — and to debunk the common EA urban legends. | |
Sunday
04:00 PM-05:00 PM | | |
| Many IT organizations have created a crazy quilt of competence centers, resource pools, organizational units and work teams, building small and often insulated pockets of expertise that fail to meet the need for marshaling resources at high speed. What's appropriate, and when? Gartner's analysis will help you define the appropriate usage of those and other mechanisms, as well as offer some fruitful ways of identifying and reconfiguring people, teams and knowledge. | |
Sunday
04:00 PM-05:00 PM | | |
| Enterprise architecture (EA) and business process management (BPM) should be complementary disciplines working toward the common goal of supporting the enterprise business strategy. Yet many organizations do not exploit their natural synergy and, consequently, neither delivers the full range of benefits that the enterprise should expect. In this presentation, we explore that synergy, and define how EA and BPM should work together. | |
Sunday
04:00 PM-05:00 PM | | |
| Solid practices and technology for data integration are required to achieve reliable consolidation, synchronization and delivery of data throughout the enterprise. Data integration architectures, tools and markets are morphing as they become integral functions in an enterprise's information infrastructure. | |
Sunday
05:30 PM-06:30 PM | | |
| What should be in your 2009 plan, and how will you execute that plan? This session looks to help CIOs shape and improve their 2009 planning, based on data and trends from CIOs. | |
Sunday
06:30 PM-08:00 PM | | |
Monday
07:00 AM-08:00 AM | | |
Monday
07:00 AM-06:00 PM | | |
Monday
07:00 AM-08:00 AM | | |
| A wicked duality permeates how Public Sector CIOs are being asked to manage and deliver IT solutions. On the one hand, you are expected to run IT like a business, show reductions in operational and service delivery costs, and demonstrate solid public return on investment. Along the way, you might also take some lumps with arbitrary budget cutbacks forced by realities of economic slowdown or changing political agendas unfavorable to “high IT costs”. On the other hand, IT investment remains the great hope for innovation and transformation of government services. Fresh IT enabled processes, stripped of outdated manual and duplicative compliance steps, are expected to propel governments into the 21st century with simple, accessible, real citizen-centric and joined-up business models. How exactly can government CIOs create, justify, and maintain innovation with the relentless push for cost effectiveness and efficiency? We will invite some established government IT innovators to share their “secret sauce”. | |
Monday
08:00 AM-08:15 AM | | |
Monday
08:15 AM-09:15 AM | | |
| You’re in a tough spot. On one side, there’s a deteriorating economy driving calls for cost cuts, process improvements and productivity gains. On the other, there’s a business that’s demanding that, despite all this, the IT organization needs to deliver on the innovations and competitive advantage that will help the enterprise not simply weather this storm, but sail out of it a leader. Now more than ever, you’ve got to be thinking about the dual priorities of IT and the Business and the Business of IT. The Gartner Analyst Opening Keynote provides a powerful setting for the week. We’ll delve into the business imperatives that are – or should be – driving key technology strategies and investments, and also look at each of the core areas of IT and the evolution – in some cases, the revolution – in the way they’re being evaluated, delivered and managed. A wakeup call not just for your week, but for your year! You won’t want to miss it. | |
Monday
09:45 AM-10:15 AM | | |
Monday
09:45 AM-10:45 AM | | |
| What should be in your 2009 plan, and how will you execute that plan? This session looks to help CIOs shape and improve their 2009 planning, based on data and trends from CIOs. | |
Monday
09:45 AM-10:45 AM | | |
| Almost 50% of the electricity consumed by a data center is for overhead, cooling and delivering power to servers, storage and communications. Most data centers waste a substantial portion of this electricity, due to inefficient and archaic power and cooling practices. We will examine the techniques to reduce your data center electrical costs. Some of these techniques lend themselves best to new data center build-outs, but many of the techniques can be retrofitted to current data centers. | |
Monday
09:45 AM-10:45 AM | | |
| The wireless world faces several years of disruption. Network operators, handset manufacturers and operating system vendors are all under attack from new directions, with consumer electronics companies, Web powerhouses and technology innovators vying for a slice of a trillion-dollar pie. Mobile and wireless technologies will be crucial to every organization, but they must navigate a careful path through this technological and commercial maze. | |
Monday
09:45 AM-10:45 AM | | |
| IT has transformed work, the way people interact and how enterprises achieve competitive advantage. Now it is time for IT to change. How and where we work, what we work with, who we work for and what we expect in the workplace have all radically changed, and technology has played a key role. | |
Monday
09:45 AM-10:45 AM | | |
| Cyberthreats are continuing to evolve, with large increases in financially motivated, highly targeted (and highly damaging) attacks. New technology and business trends, such as the consumerization of IT, Web 2.0 and globalization, are undoing many traditional security processes. New approaches and technologies for protecting critical business information systems are needed. This presentation will provide road maps for evolving information security protections to meet the challenges. | |
Monday
09:45 AM-10:45 AM | | |
| Failing to govern equals failure. The multiple-portal world demands mature, deliberate planning for information and application architecture in order to serve business, legal and IT needs. Establish a successful future for your portals and workers through effective governance and management now. This presentation covers portal planning, portal turf wars, platform wars, change management and governance structures. | |
Monday
09:45 AM-10:45 AM | | |
| A business case represents a theoretical return on investment. Different individuals have various responsibilities and roles to first show the case is valid and, later, to prove its return. We present a successful, composite methodology and approach as provided by Gartner clients, including specific inputs to building a business intelligence (BI)/performance management (PM) business case and proposed cost recovery models. | |
Monday
09:45 AM-10:45 AM | | |
| PC HW accounts for nearly 50% of capital budgets, yet buyers leave a lot of money on the table by paying for unnecessary features or missing easy discounts. Pitch offers best practices for preparing PC hardware RFPs; pricing strategies; specific negotiating levers and associated discount levels. Attending this presentation could save you a LOT of money!!! | |
Monday
09:45 AM-10:45 AM | | |
| In this presentation, we’ll focus on how to match the people, processes and technology to the needs of the organization, based on its industry culture and its current level of program and portfolio management (PPM) maturity. We’ll then suggest approaches to moving toward the next level of maturity in a manner in which everyone in the company will be comfortable. Finally, we’ll review a variety of structures for the program management office (PMO), and help align the structure to the problem that needs to be solved at each level of PPM maturity. | |
Monday
09:45 AM-10:45 AM | | |
| Mobile and Internet access in emerging countries will make two billion new consumers electronically "appear." No credit card, no address -- no problem! E-mail or a mobile account is all you need for a retail relationship. What is the best way to address this new market? Concepts such as microfinance show that a top-down Western approach is the wrong way. Use "bottom-up commerce" -- simpler transactions, word of mouth, person-to-person commerce, pay-as-you-go, microcredit, barter and co-op purchasing. | |
Monday
09:45 AM-10:45 AM | | |
| Global sourcing (often driven by use of offshore resources) has clearly been one of the most disruptive developments in IT services market. This presentation looks at the current market trends, predictions for the future, country options, competitive landscape, and identifies how global sourcing will evolve during the next 5 years. | |
Monday
09:45 AM-10:45 AM | | |
| Virtualization is changing IT architecture, operations, culture and organization structures. Virtualization is enabling dramatic change in IT agility - and creating real business value. Virtualization technologies are unlocking software from clients, servers and storage, enabling cloud computing. Traditional market boundaries are gone, pitting software, hardware, management, network vendors against each other. | |