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Monday
01:30 PM-02:30 PM | | |
| IT organizations are looking to CMDBs as a cure for all that ails IT. With the compliance and auditing continuum and unprecedented increases in change activity, IT forges ahead transforming to a business service provider. Through all this everyone is convinced that CMDB’s will provide a mechanism for improved visibility understanding the impact of change. However, CMDB’s are complex, complicated projects and require significant preliminary work to ensure a successful implementation. This presentation provides useful information about where to start with a focus on organizational alignment, process design, data population and, of course, vendor selection. If a CMDB is in your company’s future, or you’re not sure, this presentation is not to be missed. | |
Monday
01:30 PM-02:30 PM | | |
| To view/download audience polling results for this session you must be an attendee of the Gartner IT Infrastructure, Operations & Management Summit. Please log-on to Agenda Builder and enter the conference documentation key for access. | |
Monday
04:00 PM-05:00 PM | | |
| PC Virtualization and other client architecture changes introduce new management technologies and challenges, as well as new usage models. We evaluate these technical changes and consider the choices, issues, and scenarios of use that enterprise customers encounter. Key issues include: | |
Monday
04:00 PM-05:00 PM | | |
| To view/download audience polling results for this session you must be an attendee of the Gartner IT Infrastructure, Operations & Management Summit. Please log-on to Agenda Builder and enter the conference documentation key for access. | |
Tuesday
04:00 PM-05:00 PM | | |
| Configuration management’s role data centers continues to broaden from assessing systems for patch accuracy to assuring that applications are installed properly to becoming a core technology and process behind comprehensive governance and regulatory compliance initiatives. As IT continues on its journey to providing IT services, configuration management executes automated changes across end-to-end IT services. Configuration is a foundational process to change and release for providing a critical closed loop. Virtualization adds an element of acceleration that can benefit from existing configuration best practices, but will also introduce new challenges as well. Configuration automation will ensure repeatability with a higher success and reduced manual costs, but as virtualization sprawl continues, the accuracy of configuration auditing will become even more critical. This presentation offers best practices in end-to-end configuration management. | |
Tuesday
04:00 PM-05:00 PM | | |
| To view/download audience polling results for this session you must be an attendee of the Gartner IT Infrastructure, Operations & Management Summit. Please log-on to Agenda Builder and enter the conference documentation key for access. | |