| Developing a Vendor Management Program | |
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Monday, 04 May 2009
04:00 PM-05:00 PM | |
Speaker: William R. Snyder
Location: South Pacific Ballroom C
Session Type: Track Session
Track: D | |
 Holistic vendor management requires planning and discipline, beyond just tasking someone to do it in their spare time. Effective vendor management is a result of ensuring each member of the team — and the respective recipients of the service — are working toward the same goal of maximizing vendor value. This presentation looks at how to approach development of a vendor management program, and how to ensure that each vendor in the program delivers at an optimal level. |
Key Issues:
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- What are the goals and objectives for a cross-organizational vendor management program?
- What are the key pitfalls to avoid in the development of a vendor management program?
- What metrics can be used to measure vendors as well as management effectiveness?
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