The Gartner Outsourcing Summit delivers new ways to dramatically improve outsourcing outcomes. Master today's biggest challenges from vendor performance and cost escalation to managing multiple providers and new delivery models. Discover super-smart strategies for optimizing sourcing decisions and actions, and seamlessly managing service relationships both inside and outside the organization. Map out a positive new direction for all your ITO, BPO and Global sourcing initiatives.

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  ANNOUNCEMENTS

Important Session Updates04 May 2009  05:48 AMAUR12 has been cancelled, check out this session!01 May 2009  10:38 AMDocumentation is Available to Download Now 29 April 2009  10:42 AMDon’t forget to stop by the Gartner Real-Time Research Center (RTRC)20 April 2009  10:38 AM

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  ATTENDEES' TOP 10 SESSIONS

Welcome AddressMultisourcing Today: Techniques for Optimizing Cost Containment and Performance ManagementEnd-User Panel: Making Outsourcing Work - Lessons Learned From the TrenchesCSC : True Collaboration; Managing the Relationship to Deliver Success for both Client and ProviderChaos to Control: The Emergence of IT Vendor ManagementThe Nine Deal Complexity Factors and Pricing Mechanisms That Optimize OutsourcingDeveloping a Vendor Management ProgramKeynote: Focus on Skills That Can't Be OutsourcedCIBER, Inc.: Seven Deadly Sins of OutsourcingKeynote: Outsourcing Initiatives - Balancing Excellence, Innovation and Cost