Sessions

SESSIONSLATEST RESEARCH

Sessions - All
136 Sessions

Page:

Views:

ADD ALL

Sunday

Sunday
12:00 PM-07:00 PM

Pre-Event Registration

Location: Gaylord National - Chesapeake Foyer

ADD

Sunday
03:00 PM-04:00 PM

Best Practices for Selecting Service Providers

Speaker: Frances Karamouzis
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 1-3
ID: TA

std11_ta.pdf

std11_ta.ppt

ADD

Sunday
03:00 PM-04:00 PM

Warning: Risks with Asset Transfers in Outsourcing

Speaker: Jack Heine
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 4-6
ID: TC

ADD

Sunday
04:15 PM-05:15 PM

IT Sourcing Goes Strategic: Raising the Bar on Procurement

Speaker: William R. Snyder
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 1-3
ID: TB

std11_tb.pdf

std11_tb.ppt

REMOVE

Sunday
04:15 PM-05:15 PM

Top 10 Outsourcing Mistakes and How to Avoid Them

Speaker: Jim Longwood
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 4-6
ID: TE

std11_te.pdf

std11_te.ppt

REMOVE

Sunday
05:30 PM-06:30 PM

IT Services Magic Quadrants: Practical Uses

Speaker: Alex Soejarto
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 1-3
ID: TAA

ADD

Sunday
05:30 PM-06:30 PM

Establishing and Maintaining Trust and Control in Global Sourcing

Speakers: Ian Marriott, Michael Montonen
Session Type: Pre-Conference Tutorial

Location: Gaylord National - Maryland 4-6
ID: TG

std11_tg.pdf

std11_tg.ppt

ADD

Monday

Monday
07:00 AM-08:00 AM

Attendee Breakfast

Location: Gaylord National - Prince George's Exhibition Hall E

REMOVE

Monday
07:00 AM-07:00 PM

Registration

Location: Gaylord National - Chesapeake Foyer

REMOVE

Monday
08:00 AM-08:15 AM

Welcome Address

Session Type: Keynote Session

Location: Gaylord National - Potomac Ballroom C

REMOVE

Monday
08:15 AM-09:30 AM

Mastering Multisourcing- A Business Imperative

Speaker: Linda R. Cohen
Session Type: Keynote Session

Location: Gaylord National - Potomac Ballroom C
ID: K1

std11_k1.pdf

std11_k1.ppt

REMOVE

Monday
09:45 AM-10:45 AM

Place Your IT and Business Process Services Bets Wisely in 2008

Speakers: Ben Pring, Allie Young
Session Type: Keynote Session

Location: Gaylord National - Potomac Ballroom C
ID: K2

REMOVE

Monday
11:00 AM-11:30 AM

HCL Technologies: Employee First Customer Second

Session Type: Solution Provider Session

Location: Gaylord National - Maryland Ballroom A
ID: SPS

REMOVE

Monday
11:00 AM-11:30 AM

HP: Achieving Operational Excellence through Business Process Outsourcing

Speaker: Robert Vatter
Session Type: Solution Provider Session

Location: Gaylord National - Maryland 4-6
ID: SPS

ADD

Monday
11:00 AM-11:30 AM

Neoris: Full Stream Nearshore Outsourcing Capabilities

Speaker: Jeff Johnson
Session Type: Solution Provider Session

Location: Gaylord National - Maryland Ballroom C
ID: SPS

ADD

Monday
11:00 AM-11:30 AM

Oracle: Flexibility for Complex Enterprises

Session Type: Solution Provider Session

Location: Gaylord National - Maryland 1-3
ID: SPS

ADD

Monday
11:00 AM-11:30 AM

Satyam: Global Delivery Model 2.0:

Speaker: Virender Aggarwal
Session Type: Solution Provider Session

Location: Gaylord National - Maryland Ballroom B
ID: SPS

ADD

Monday
11:35 AM-12:00 PM

HCL Technologies: Employee First Customer Second

Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland Ballroom A
ID: CS

ADD

Monday
11:35 AM-12:00 PM

HP: Outsourcing with the Customer in Mind

Speaker: Harry Amsden
Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland 4-6
ID: CS

REMOVE

Monday
11:35 AM-12:00 PM

Neoris: Using Nearshore Outsourcing to Support Strategic Initiatives

Speaker: Jeff Johnson
Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland Ballroom C
ID: CS

ADD

Monday
11:35 AM-12:00 PM

Oracle: Optimize IT, Transform Your Business

Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland 1-3
ID: CS

ADD

Monday
11:35 AM-12:00 PM

Satyam: Practitioner’s Perspective to Global Delivery

Speaker: Christina Hollingsworth
Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland Ballroom B
ID: CS

REMOVE

Monday
12:00 PM-02:00 PM

Attendee Lunch and Solution Showcase Dessert Reception

Location: Gaylord National - Prince George's Exhibition Hall E

ADD

Monday
12:05 PM-12:35 PM

Infosys Technologies Limited: CIO Insights on Outsourcing

Speaker: Rex Carter
Session Type: Sponsor Lunch Address

Location: Gaylord National - Cherry Blossom Ballroom
ID: SLA

REMOVE

Monday
02:00 PM-02:30 PM

BT Americas: Innovation and Accountability: Multisourcing the Perfect Balance with BT

Speaker: Colin Spence
Session Type: Solution Provider Session

Location: Gaylord National - Maryland 1-3
ID: SPS

ADD

Monday
02:00 PM-02:30 PM

Computer Sciences Corporation (CSC): Partnering to Meet the Needs of an Emerging Market

Session Type: Solution Provider Session

Location: Gaylord National - Maryland 4-6
ID: SPS

ADD

Monday
02:00 PM-02:30 PM

Softtek: Mind the Offshore Gap – Customer Panel Session

Speakers: Vicente García Llorens, Christopher Harrison, Beni Lopez, Bjarne Erik Roscher, Maria Steckel
Session Type: Solution Provider Session

Location: Gaylord National - Maryland Ballroom A
ID: SPS

REMOVE

Monday
02:00 PM-02:30 PM

Wipro Technologies: Realize the Value of Global IT Sourcing

Session Type: Solution Provider Session

Location: Gaylord National - Maryland Ballroom C
ID: SPS

REMOVE

Monday
02:35 PM-03:00 PM

BT Americas: Prescription Review: Lessons Learned from a Global Biopharmaceutical ITO

Speaker: Paul von Autenried
Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland 1-3
ID: CS

REMOVE

Monday
02:35 PM-03:00 PM

Computer Sciences Corporation (CSC): Partnering to Meet the Needs of an Emerging Market

Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland 4-6
ID: CS

ADD

Monday
02:35 PM-03:00 PM

Softtek: Mind the Offshore Gap – Customer Panel Session Continues

Speakers: Vicente García Llorens, Christopher Harrison, Beni Lopez, Bjarne Erik Roscher, Maria Steckel
Session Type: Solution Provider Case Study

Location: Gaylord National - Maryland Ballroom A
ID: CS

ADD

Monday
03:15 PM-04:15 PM

IT and the East

Speakers: Partha Iyengar, Jamie Popkin
Session Type: Track Session

Location: Gaylord National - Potomac Ballroom D
ID: A1
Track: A

std11_a1.pdf

std11_a1.ppt

ADD

Monday
03:15 PM-04:15 PM

The Practical Guide for Governance: Balancing Conflicting Factors to Optimize Multisourcing

Speaker: Cassio Dreyfuss
Session Type: Track Session

Location: Gaylord National - Potomac Ballroom C
ID: B1
Track: B

std11_b1.pdf

std11_b1.ppt

ADD

Monday
03:15 PM-04:15 PM

Structuring Outsourcing Contracts for Success - Ensure that the Right Critical Components are Part of Your Deal!

Speaker: Helen Huntley
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom C
ID: C1
Track: C

std11_c1.pdf

std11_c1.ppt

REMOVE

Monday
03:15 PM-04:15 PM

Perfecting the Three Pillars of Vendor Management - Contract, Relationship, and Performance

Speaker: Christopher Ambrose
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom D
ID: D1
Track: D

std11_d1.pdf

std11_d1.ppt

REMOVE

Monday
03:15 PM-04:15 PM

Business Process Outsourcing: Transitioning to the Future

Speaker: Robert H. Brown
Session Type: Track Session

Location: Gaylord National - Maryland 1-3
ID: E1
Track: E

std11_e1.pdf

std11_e1.ppt

ADD

Monday
03:15 PM-04:15 PM

Global Sourcing Scenario: Heading to the Next Stage of Maturity

Speaker: Ian Marriott
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom A
ID: G1
Track: G

std11_g1.pdf

std11_g1.ppt

ADD

Monday
04:30 PM-05:30 PM

Industrialized “IT as a Service”: Alternative Delivery Models on the Rise

Speaker: Claudio Da Rold
Session Type: Track Session

Location: Gaylord National - Potomac Ballroom D
ID: A2
Track: A

std11_a2.pdf

std11_a2.ppt

REMOVE

Monday
04:30 PM-05:30 PM

Building the Sourcing Business Case

Speakers: Richard T. Matlus, William Maurer
Session Type: Track Session

Location: Gaylord National - Potomac Ballroom C
ID: B2
Track: B

std11_b2.pdf

std11_b2.ppt

ADD

Monday
04:30 PM-05:30 PM

Outsourcing Pricing Applied: How to Choose the Right Model for Application and Infrastructure Outsourcing Deals?

Speaker: Frank Ridder
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom C
ID: C2
Track: C

std11_c2.pdf

std11_c2.ppt

REMOVE

Monday
04:30 PM-05:30 PM

Benchmarking: The Necessary Tool for Managing Your Service Provider’s Price and Performance

Speaker: Kris Doering
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom D
ID: D2
Track: D

std11_d2.pdf

std11_d2.ppt

ADD

Monday
04:30 PM-05:30 PM

Creating an Integrated BPO Strategy

Speaker: Cathy Tornbohm
Session Type: Track Session

Location: Gaylord National - Maryland 1-3
ID: E2
Track: E

std11_e2.pdf

std11_e2.ppt

ADD

Monday
04:30 PM-05:30 PM

The Sourcing Organization at Delta: Evolving Toward the Right Model

Speaker: Latrina Jackson
Session Type: Track Session

Location: Gaylord National - Maryland 4-6
ID: F2
Track: F

ADD

Monday
04:30 PM-05:30 PM

Global Competition in IT Outsourcing: What You Need to Know

Speaker: Allie Young
Session Type: Track Session

Location: Gaylord National - Maryland Ballroom A
ID: G2
Track: G

std11_g2.pdf

std11_g2.ppt

ADD

Monday
05:30 PM-07:30 PM

Solution Showcase Reception

Location: Gaylord National - Prince George’s Exhibition Hall D

REMOVE

Tuesday

Tuesday
07:30 AM-08:30 AM

Birds of a Feather Networking Breakfast (by Topic)

Location: Gaylord National - Prince George's Exhibition Hall E

REMOVE

Tuesday
07:30 AM-06:00 PM

Registration

Location: Gaylord National - Chesapeake Foyer

REMOVE

Tuesday
07:30 AM-08:00 AM

Infocrossing, a Wipro company: The Deal Zone: Getting Real About IT Outsourcing Agreements

Speaker: Peter von der Linde
Session Type: Sponsor Breakfast Address

Location: Gaylord National - Cherry Blossom Ballroom
ID: SBA

ADD

Tuesday
08:30 AM-09:30 AM

HOW: Why HOW We do Anything Means Everything . . . In Business (and in Life)

Speaker: Dov Seidman
Session Type: Keynote Session

Location: Gaylord National - Potomac Ballroom C
ID: K3

ADD

Tuesday
09:45 AM-10:15 AM

CompuCom Systems: Delivering on the Promise of IT Business Service Management

Speaker: Thomas D. Vetterani
Session Type: Solution Provider Session

Location: Gaylord National - Maryland 1-3
ID: SPS

ADD

Page: