Great Debate: Should IT Professionals Manage All Technology in the Business?
Wednesday, 14 May 2008
09:00-10:00
spr9_31e.pdfspr9_31e.ppt
Speakers: John Mahoney, Diane Morello, Mark Raskino, Kristian Steenstrup, Colleen M. Young
Location: Rey Juan Carlos Hotel - Mare Nostrum C & D
Session Type: Gartner Great Debate
Track: MT1
Job Roles: CIOs & Other Senior IT Leaders, Business Process Improvement, Program & Portfolio Management
Vertical Industries: Government, Energy & Utilities

Typical IT is transactional, uses a relational database, manages performance information or meets regulatory requirements. Typical OT (operational technology) is event-driven, frequently real-time and runs business assets that control production or delivery. Consumerization of IT is bringing personal devices, systems and communities to every enterprise, home and street. IT is usually managed by IT professionals, OT is usually managed by engineers and business professionals and consumer devices are managed by everyone and nobody. Add to this the impact of changing markets, new delivery models, powerful consumer communities and the digital native generation and you have a situation ripe for major change. So this debate provocatively examines the big question: Should IT professionals manage all the technology in the business or is it OK for some of it (perhaps most) to be managed by engineers, clinicians, graphic artists, accountants, sales people or their teenage kids?
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