Community Marketing Becomes an Essential Skill
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Sunday, 06 April 2008
01:00 PM-02:00 PM
spg10_01f.pdfspg10_01f.ppt
Speaker: Laura McLellan
Location: Mandalay Bay A
Session Type: Track Session
Tracks: MT6, VIRT
Job Roles: Applications: Business Applications, BI & IM: Business Intelligence & Information Management, BI & IM: Portals, Content & Collaboration, Symposium Invitational Program
Vertical Industries: Financial Services, Media

Laura McLellanEvery industry is experiencing a rise in the influence of online communities. Whether you see them as an opportunity or a threat; you can’t avoid dealing with them. Therefore you should learn how they work and when and how to use them most effectively.
Key Issues:
  • What is community marketing and how is it different from consumer-led social networks?
  • What do your customers expect from communities?
  • What are the best practices for building and operating effective communities?
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