Running IT Like a Business: Building the Necessary Management Infrastructure
Wednesday, 21 November 2007
13:15-14:15
ps15_34h.pdfps15_34h.ppt
Speaker: Steve Bittinger
Location: Session Room H
Session Type: Gartner Session
Track: BMIT
Job Roles: CIOs & Other Senior IT Leaders, Infrastructure & Operations, Program & Portfolio Management

Steve BittingerMost IT organisations seeking to run themselves like a business first emphasise service reliability and cost effectiveness. Unfortunately few move on to build the management competencies, processes and tools required to ensure enduring success. This presentation will help redress that error.
Key Issues:
  • How far are internal IT organisations really going in running like a business and is it enough?
  • Given dominant adoption models, what long term investments are required to run IT like a business?
  • What is the roadmap for building the necessary management infrastructure to achieve a true business like service model?