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| Gartner Vision | Business and technology leaders turn to Gartner for strategic insight, market overviews and information on upcoming trends. Sessions with a particular focus on visionary thinking are marked with a “G” icon. | Visionary |
| Practical Guidance | We understand your need for tactical information you can action straight away. Please look out for sessions marked with a “P” icon for content focused on how to, dos and don'ts and best practices.
| Practical |
| Track 1: Portals and User Experience | Portals have matured and are now reaching “middle age.” While many enterprise portals are clearly delivering value, others are struggling to do so. Enterprises regularly deal with problems like portal governance, multiple portals and portal integration. The portal product market is exiting a period of stability with new players from the worlds of open source software and cloud computing. Finally, the economic meltdown is exerting budget pressures and causing enterprises to examine all expenditure. All this adds up to interesting times for those in charge of their company’s portal strategy. | T1 |
| Track 2: Content and Information Management | SharePoint has been the recent big “game changer” in the PCC arena — making a broad range of functionality appealing to many. For many enterprises it coexists with enterprise content management (ECM) systems from long-time established vendors such as IBM/FileNet, EMC, Open Text and Oracle. The challenge is getting the strategy right to make sense of the future investments to ensure flexibility and business benefit. Research indicates that there are bigger savings to be realized — and perhaps profits as well — by moving towards a cleaner content architecture and by exploiting alternative delivery models. We’ll provide a detailed roadmap toward realizing ROI from ECM. | T2 |
| Track 3: Social Software and Collaboration | Collaboration tools and services continue to be the most innovative sector of the IT market. New social software tools are changing the way organizations interact, new cloud-based provisioning models are changing the way companies buy and operate collaboration services and there is an increased desire to incorporate voice services into a holistic collaboration strategy. At the same time, demand for teamwork and cross-enterprise cooperation is increasing the value of collaboration tools to the organization. This track will examine all of these dynamics and will demonstrate how to prove the ROI of collaboration tools and techniques. | T3 |
| Virtual Track: PCC Cost Optimization and Business Value | In today's uncertain economy, virtually all organizations are expected to optimize costs, scrutinize new investments and become hyper-efficient in everything they do. This “virtual” track focuses squarely on reducing costs, improving efficiency, driving value and demonstrating ROI. | V1 |