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Tuesday
02:30 PM-06:30 PM | | |
Tuesday
05:00 PM-06:00 PM | | |
| User interface must not be an afterthought, but an essential element of portal and plain old Web site design. More than 10 years of commercial Web design and maturing Web 2.0 models give more opportunity for excellence than ever before. | |
Tuesday
05:00 PM-06:00 PM | | |
| Learn the basics of relevancy strategy, the critical questions to ask yourself and your vendor, and how to determine your needs for search platforms and projects. Discover what to do to make the most of your choice. | |
Tuesday
05:00 PM-06:00 PM | | |
| The flurry of potential collaboration models and applications that continually cycles through enterprises leaves profound questions about how best to prepare for advancement architecturally. Learn how your applications and infrastructure must be prepared to effectively serve your strategy. | |
Tuesday
05:00 PM-06:00 PM | | |
| Determine the skills and roles necessary to support your portal, collaboration strategy and content management efforts. Get proper job descriptions and discover tactics you'll need -- such as a PCC competency center -- to get those people working productively to advance your efforts. | |
Wednesday
07:00 AM-06:00 PM | | |
Wednesday
07:30 AM-08:30 AM | | |
Wednesday
08:30 AM-08:45 AM | | |
Wednesday
08:45 AM-09:45 AM | | |
| You can use infrastructure, real technologies and applications to power your company’s efforts to connect workers with each other, with information and with opportunity to save money and generate innovation. Radical changes are transforming IT, and the companies who deliberately exploit the consequent opportunities will not just survive challenges but grow stronger and succeed. Establish the foundation for your internal and external use of content, collaboration and portals. Don’t only endure: Adapt and create! | |
Wednesday
10:00 AM-11:00 AM | | |
| You built it; does it work? Learn how to evaluate your portal, and engage users and developers in practices that will keep it robust and vigorous -- realizing the value that you need to get out of such a strategic project. | |
Wednesday
10:00 AM-11:00 AM | | |
| Users want to collaborate, create content and work on projects. IT wants to minimize costs and run efficient systems. Lawyers want to minimize exposure and risk. Users want the search blank. IT wants reasonable mailbox sizes and smaller storage bills. Lawyers want us to delete everything so that they don't have to read it or pay to have it read by outside counsel. Enterprises must make decisions about how to weigh the needs of their workers in pursuit of profit for their shareholders, or service to their constituents or customers, of course in comparative value to the company's need to conserve resources and establish a bulwark against external forces. So, who is running your business? | |
Wednesday
10:00 AM-11:00 AM | | |
| Enterprise social software (such as wikis, social network analysis, social tagging and bookmarking, and decision markets) increasingly will provide an additional means for your organization to collect, analyze and understand input on its most important decisions and processes. This session describes the evolution of social software and how to use it for competitive advantage. | |
Wednesday
10:00 AM-11:00 AM | | |
| Microsoft and IBM lead the pack in terms of collaboration and content management platforms. But refocus your thoughts -- it's not just an e-mail product conflict anymore, and nor is it down to just those two. Consider Google -- and the next generation of garage startups -- and evaluate all the alternatives in this great striving for the core of worker's knowledge tasks. | |
Wednesday
11:15 AM-12:15 PM | | |
| Failing to govern equals failure. The multiple-portal world demands mature, deliberate planning for information and application architecture in order to serve business, legal and IT needs. Establish a successful future for your portals and workers through effective governance and management now. | |
Wednesday
11:15 AM-12:15 PM | | |
| CIOs need to know what to expect from enterprise content management, and how to achieve it. Whether you're a CIO or report to one, you need to know these critical elements of how best to deploy and exploit enterprise content management. | |
Wednesday
11:15 AM-12:15 PM | | |
| Enterprises are struggling to react to changes to the collaboration landscape as end users adopt new forms of collaboration such as social software, and vendors present new possibilities such as unified communications and collaboration (UCC). These trends are affecting vendor relationships, base technologies and how we work. Organizations must adapt their plans and processes. | |
Wednesday
11:15 AM-12:15 PM | | |
| Open source infrastructure software and applications, "cloud" computing, advertising-subsidized or even supported services, make it possible to get closer to a no-spend project now than ever before. Get a real evaluation of the opportunities and risks, and evaluate your appetite for such a strategy. | |
Wednesday
12:15 PM-02:15 PM | | |
Wednesday
02:15 PM-03:15 PM | | |
| The portal of the future will evolve significantly. Through a concept called the "portal fabric," the user will become the center of their own portal universe. At the same time, the types and methods of client interaction will change dramatically. More and more Web 2.0 features will be leveraged by portal vendors in their product offerings. | |
Wednesday
02:15 PM-03:15 PM | | |
| Enterprise content management is experiencing a generation of innovation stemming from new users with new expectations exploiting new technologies. Take a long view of your strategic content future and learn how open source, Web 2.0 and software as a service will pervade your content strategy. | |
Wednesday
02:15 PM-03:15 PM | | |
| Survey work at Volvo Cars concluded that e-mail was the number one source of e-anxiety. Users expressed – loudly and clearly – that they were frustrated by the way e-mail was used and abused at the company. With full management support, Volvo undertook a significant effort to understand, and then resolve, core user e-mail issues. Using a combination of social networking, user training and deskside coaches, Volvo achieved significant results. This case study will detail the Volvo approach and share hard data on results. Volvo will explain: Understanding what user e-mail issues exist and how to gain user consensus.
Targeted training based on trial and error processes.
Collecting, documenting and interpreting end-user results. | |
Wednesday
02:15 PM-03:15 PM | | |
| The Web is full of information about your products, your workers and your company, and much of it is in plain sight. This represents enormous opportunity and threat. Seize the technologies and strategies that will prepare you for major business events, such as reputation attacks and product innovation opportunities. | |
Wednesday
03:30 PM-04:00 PM | | |
| Portals, collaboration, content and processes are not randomly colliding, they are being driven together by business needs. This session highlights leading customer implementations to show how portal technology has advanced to help businesses meet challenges and create opportunity by leveraging SOA, Web 2.0, situational applications, mashups, business process automation, mobile portals, and social software and how it will continue to expand its profound impact on business results into the future. | |
Wednesday
03:30 PM-04:00 PM | | |
| Enterprise social software and Web 2.0 technologies are changing the way users collaborate. The proliferation of increasingly unified tools like blogs, wikis, presence, real-time voice and Web conferencing are breaking traditional collaborative models. A new world of open collaboration and unified communications is helping organizations leverage open standards and open source to increase innovation and interoperability, and reduce costs. Join this discussion of how to best leverage these capabilities for boosting individual and team productivity. | |
Wednesday
03:30 PM-04:00 PM | | |
| Are your users demanding Web 2.0, but you can't afford to overhaul your IT infrastructure? Learn how Oracle WebCenter can help you successfully use Web 2.0 to enrich your users experience while leveraging your existing infrastructure and applications. This session will describe how you can layer highly interactive Web 2.0 services on top of your existing IT technology to create context-rich applications and processes | |
Wednesday
03:30 PM-04:00 PM | | |
| Learn how portals are evolving to become a social computing fabric that will take enterprise productivity and innovation to the next level. BEA’s AquaLogic User Interaction suite provides a social computing framework for participant-driven social applications and team collaboration. This session explores how disparate Web 2.0 tools (blogs, wikis, tags, social networks and RSS etc.) can be leveraged with enterprise sensibilities to help achieve business and IT goals in a practical and sustainable fashion.
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Wednesday
04:05 PM-04:30 PM | | |
| Presenting two innovative uses of portal technology to improve customer service: Kaiser Permanente’s healthcare portal serves over 2 million and enables user development capability across the enterprise while continuing a relentless attention to user experience, self-service capabilities, and continuous innovation. ADP’s portal provides over 1 million users with a consistent user interface that saves time and reduces costs while adding new HR features, including self-service views and payroll stubs, that help to attract more customers. | |
Wednesday
04:05 PM-04:30 PM | | |
| Portals help you leverage platform investments to get rapid ROI while still fulfilling SOA and other strategic goals. In this session, the Financial Industry Regulatory Authority (FINRA) will discuss their lessons learned and best practices on achieving a stellar ROI implementing high performance workspaces and the role of ECM, BI, and SOA components in the portal deployment that made it all happen.
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Wednesday
04:05 PM-04:30 PM | | |
| With project teams spread across 150 offices statewide, the State of Louisiana needed a solution to bring teams together and improve collaboration. Using Novell Teaming + Conferencing, the State enables employees to create team workspaces for managing and sharing documents; improve project-related communication through the use of blogs, wikis and tasks; and meet as virtual teams using Web and VoIP conferencing and desktop sharing tools. Attend this session to learn more about this innovative deployment. | |
Wednesday
04:05 PM-04:30 PM | | |
| Université Laval is the oldest education center in Canada and it’s adopting the latest technology from Oracle to provide a context-rich experience for their users. In this session, you’ll learn how Université Laval leverages Oracle to create an interactive user environment that integrates Web 2.0 technologies, third-party applications, collaboration, and content management to improve their business processes, enrich workflows, and provide users a better experience. | |
Wednesday
04:45 PM-05:45 PM | | |
| Portals demand differing levels of security, and as the portal fabric swaddles users and enterprises, the security blanket that must overlayer it is becoming increasingly challenging to execute. Introducing application service providers, Web 2.0 and intra-enterprise portal proliferation makes it all no easier. Learn what to do and how to save your users' productivity, and realize the value of your portal. | |
Wednesday
04:45 PM-05:45 PM | | |
| SharePoint makes rabbits look ineffective at proliferation. Manage its explosive impact to your benefit through best practices, strategic planning and technologically adept tactics. Emerge with action items and road maps for how best to exploit this ineradicable opportunity. | |
Wednesday
04:45 PM-05:45 PM | | |
| What is in store for you and your workers as communications converge into common platforms provided by megavendors such as Google and IBM and Microsoft? Learn how to forestall chaos in your communication channels as the means to interact explode and the methods of governing such models grow more complex. Avoid chaos, cost overruns and confusion in this next era of collaboration. | |
Wednesday
04:45 PM-05:45 PM | | |
| Risk and reward twine closer together than ever in the Web 2.0 world, as workers establish identities for themselves that may very well outlive their association with the company where they work. Learn what's proper and what's wrong, and how to establish policy, strategy and tactics in the social networking world. | |
Wednesday
05:45 PM-07:45 PM | | |
Thursday
07:00 AM-06:00 PM | | |
Thursday
07:30 AM-08:30 AM | | |
Thursday
08:30 AM-09:30 AM | | |
| How do decisions actually get made in the connected world of links, blogs, wikis and MySpace pages? Are mavens and early adopters overrated in an environment where everyone has their own soapbox? How do groups reach consensus using the latest community tools emerging on the Web? | |
Thursday
09:45 AM-10:45 AM | | |
| Enterprises perceive mashups as a means to achieve many of SOA's end-user benefits, just as they saw portals as a way to gain access to Web-era functionality. Understand how portals refract the benefits of SOA and mashup construction into an end-user experience and architectural reality that will save money and achieve business benefit. | |
Thursday
09:45 AM-10:45 AM | | |
| Watch Gartner analysts walk through a set of scenarios intended to illustrate -- and answer! -- the challenges that IT and business workers face when they seek to establish plans for records management and retention. Your company will face troublesome decisions in such matters; learn how to respond to concerns and seize the opportunities they afford. | |
Thursday
09:45 AM-10:45 AM | | |
| We love it, we hate it, we can’t live without it. Or can we? This presentation looks at the evolution of e-mail over the next five years, and suggests ways that organizations can exploit these messaging trends. We will also examine best practices for helping users cope with e-mail overload, and suggest an alternative mix of social software and other collaboration services in lieu of the ubiquitous e-mail. | |
Thursday
09:45 AM-10:45 AM | | |
| Software as a service, consumerization, global class architectures, Web 2.0 and open source all have the potential to completely disrupt vendor business models, user deployment models, whole market segments, and key user and vendor business assumptions. Additionally, each of these discontinuities feeds off the others. What risks and opportunities do we see for users and providers in each of these areas, and what alternative approaches do we believe will finally succeed? | |
Thursday
11:00 AM-11:30 AM | | |
| ECM vendors still define their offerings and market presence with acronyms rather than the business problems they are qualified to solve. This often confuses IT buyers, resulting in poor technology choices. This session illustrates how to segment ECM vendors according to their strengths in addressing the needs of specific industries, processes and individuals. It also argues that specialized requirements mean that the ECM market will defy complete consolidation and commoditization for the foreseeable future.
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Thursday
11:00 AM-11:30 AM | | |
| Multi-enterprise collaboration and security initiatives have become a major component of corporate IT strategies. Although there are a growing number of initiatives in these areas, barriers to communication continue to rise. Covisint will discuss how various organizations such as fortune 100 companies are leveraging an OnDemand Model to consolidate shared enterprise portals to open the lines of communication. This industry leading model connects people, processes and technology to allow free flow of secure information. | |
Thursday
11:00 AM-11:30 AM | | |
| Consumers and B2B buyers are moving online, looking for personalized, interactive experiences that engage them at every opportunity. But most businesses struggle with creating targeted online offers, content, and experiences for the right customer at the right time.
This session will show how Interwoven’s integrated solution helps enterprises dynamically create, deploy, target, optimize, and analyze content to transform their online presence and more effectively convert prospects into customers.
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Thursday
11:35 AM-12:00 PM | | |
| Attend this very informative session to hear how Steve Sacho, Global Director of Web & Portal Architecture, General Motors approached managing the complexity of combining multiple portals. Learn about the phased approach that will be used to implement the new collaborative system which may be classified as the largest collaboration portal in the world. Hear how he obtained buy-in from multiple stakeholders within the organization on the direction and how he overcame obstacles.
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Thursday
11:35 AM-12:00 PM | | |
| Benefits of digitizing & automating paper-driven processes with imaging & workflow solutions are obvious. Process workers are hesitant to embrace new technologies that dramatically change the way they are accustomed to working. UFP’s vision is to link workers to document management, imaging and workflow capabilities using a familiar Microsoft user experience. Discover how ECM and SharePoint complement one another to provide a “one stop shop” for all content
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Thursday
11:35 AM-12:00 PM | | |
| Interwoven will feature a case study from a leading customer who successfully executed its real-time testing to create a compelling, engaging, and relevant online experience that delivers measurable business results. Come learn how Interwoven integrated solutions help this customer dynamically optimize its online presence and increase its conversion rates.
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Thursday
12:00 PM-02:00 PM | | |
Thursday
02:00 PM-03:00 PM | | |
| Portals can deliver tremendous value to an enterprise, yet creating and managing a portal is not very straightforward. Portals require strong governance, thorough planning and careful integration into the enterprise infrastructure and applications. This presentation discusses best practices which will allow rapid deployment of your portals and ongoing cost-effective management and flexibility for change. | |