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Gartner Symposium/ITxpo
4-8 November 2007
Cannes, France
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Infrastructure & Operations: Defining Business Value
5 Sessions
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Monday
Monday
10:45-11:45
The Future of Infrastructure and Operations
Speakers:
Thomas J. Bittman
,
Leif-Olof Wallin
Session Type:
Gartner Session
Location:
Palais des Festivals - Ambassadeurs 2
ID:
12D
Track:
IO/ DBV
esc19_12d.pdf
esc19_12d.ppt
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Monday
18:10-18:25
A Vision of the Future of Customer Contact Management
Speaker:
Ruth Rowan
Session Type:
Marketplace Theater Presentation
Location:
Palais des Festivals - ITxpoTheater 3
ID:
MPT3
Track:
IO/ DBV
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Tuesday
Tuesday
11:15-12:45
IT Infrastructure & Operations Leaders: Address the Most-Challenging Priorities (Limited Availability)
Speaker:
Leif-Olof Wallin
Session Type:
Gartner Interactive Workshops
Location:
Majestic Hotel - Salon Diane
ID:
23L
Track:
IO/ DBV
esc19_23l.pdf
esc19_23l.ppt
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Thursday
Thursday
08:30-09:30
IT Infrastructure & Operations Leaders: Enhance Business Value with Gartner’s Maturity Model
Speaker:
Leif-Olof Wallin
Session Type:
Gartner Session
Location:
Palais des Festivals - Claude Debussy Foyer and Level 3
ID:
41B
Track:
IO/ DBV
esc19_41b.pdf
esc19_41b.ppt
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Thursday
15:00-16:00
Infrastructure and Operations Community: Wrapping Up Your Week
Speaker:
Leif-Olof Wallin
Session Type:
Community Wrap-up
Location:
Palais des Festivals - Claude Debussy
ID:
45B
Tracks:
IO/ DBV
,
ITO
,
IO/ BC
,
IO/ CC
,
IO/ SS
esc19_45b.pdf
esc19_45b.ppt
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