Business Metrics for Performance Management
Sunday, 04 November 2007
13:30-14:30
esc19_1g.pdfesc19_1g.ppt
Speaker: Neil Chandler
Location: Palais des Festivals - Salle de Presse
Marketplace: BIDW
Session Type: Kick-Off Session
Track: BI/ IM
Job Roles: BI & IM: Business Intelligence & Information Management, CIOs & Other Senior IT Leaders
Vertical Industry: Technology-Software
Business Imperative: Build an Agile & Innovative Organization

Neil ChandlerHow to build a Performance Management Framework
Key Issues:
  • How can performance management help you identify what drives performance in your organization?
  • Which performance measures should we focus on?
  • How should metrics be used to improve CPM implementations and support a broader approach to performance management?