http://agendabuilder.gartner.com/ESC19/RSS/SessionList.aspx en-US Copyright 2009 Gartner, Inc. All rights reserved. Agenda Builder RSS Feed Generator v.3.10.0.12090 Gartner, Inc. kiosk.admin@gartner.com Sun, 22 Nov 2009 06:38:38 GMT 300 http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1088 Sunday, November 04, 2007 09:00 - Please note this session is for end-users only, to register, please email nigel.bowles@gartner.com Agenda 09.00 – 09.15 Welcome and Introduction, Dr Jan-Martin Lowendahl – Research Director 09.15 – 10.00 Emerging Trends and Tools, Dr Jan-Martin Lowendahl – Research Director 10.00 – 10.30 Hype Cycle Workshop 10.30 – 11.00 Coffee Break 11.00 – 11.45 Higher Education Security Roundtable, Tom Scholtz - Research VP 12.00 – 12.15 Closing Thoughts, Dr. Jan-Martin Lowendahl – Research Director (3 hr, 15 min) Gartner Wed, 24 Oct 2007 20:02:54 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=880 Sunday, November 04, 2007 13:30 - Developing an effective enterprise wireless and mobile strategy requires that you first deeply understand the different roles, work styles and work locations for each type of worker in the organization. The resulting 'mobility matrix' not only helps you select application architecture, networking support, platforms and devices, but also assists in defining budgets and negotiating priorities with business unit leaders. (1 hr) Martin Gutberlet, Leif-Olof Wallin Mon, 13 Aug 2007 11:36:17 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=862 Sunday, November 04, 2007 13:30 - Effective enterprise architecture programs are always very business-driven. This session describes, with examples, how to create and use strategy-driven architecture requirements to pragmatically accomplish business-to-IT alignment and drive higher EA value. (1 hr) Philip Allega Thu, 09 Aug 2007 10:41:50 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=826 Sunday, November 04, 2007 13:30 - The disciplines of business continuity and disaster recovery management have changed for many organizations since September 11, 2001. No longer is no plan or a shelfware plan good enough – it has finally gotten board room and executive attention. This presentation focuses on important trends and directions in disaster recovery management, along with the best investments that enterprises can make to improve the recovery capabilities of their enterprises at a level of investment that they can afford. (1 hr) Will Cappelli Thu, 09 Aug 2007 09:56:16 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=808 Sunday, November 04, 2007 13:30 - How to build a Performance Management Framework (1 hr) Neil Chandler Tue, 14 Aug 2007 04:38:16 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=928 Sunday, November 04, 2007 13:30 - Organizations are increasingly reliant on vendors as external spend continues to increase. However, many organizations continue to invest in resources, training, and organization structures designed to measure internal spend. As IT leaders are seeing this increased dependency on vendors, they seek to redress the imbalance by investment in Strategic Vendor Management (SVM) initiatives. Successfull SVM programs are possible, but requires patient implementation and strong guidance. (1 hr) Linda R. Cohen Tue, 28 Aug 2007 05:42:10 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1052 Sunday, November 04, 2007 14:30 - (15 min) Gartner Wed, 22 Aug 2007 11:26:29 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=919 Sunday, November 04, 2007 14:45 - How do you insure your organization is spending enough on information security? As the perception grows that the security problem is solved, the topic has slide down the list of executive priorities. This may make it difficult to justify strategic and project-specific security investments. (1 hr) Tom Scholtz Thu, 09 Aug 2007 10:06:54 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=936 Sunday, November 04, 2007 14:45 - IT organizations struggle to help their companies achieve growth, profitability and competitiveness through technology innovation. IT leaders can develop the disciplines and practices to lead innovation in their organization and among their peers. (1 hr) Kathy Harris Thu, 09 Aug 2007 10:43:51 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=909 Sunday, November 04, 2007 14:45 - As project and program management has evolved, the methodologies and practices have become well-engineered. However, the use of current "best practices" are not delivering better business results. So, what's wrong? Where are the misconceptions, flawed assumptions, and obsolete methods leading us to the wrong actions and sub-optimal performance. In this presentation we explore these issues. (1 hr) Audrey L. Apfel Thu, 09 Aug 2007 10:07:54 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=894 Sunday, November 04, 2007 14:45 - Why do the world’s most successful organizations benchmark and what do the most successful measurement programs look like? This session introduces the concepts of performance management and benchmarking (1 hr) Lars Mieritz Thu, 09 Aug 2007 10:17:45 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=819 Sunday, November 04, 2007 14:45 - When considering BPO it is imperative to understand it is a multi- layered, complex relationship that requires special attention throughout the Sourcing Activity Cycle. This session will address the importance of those various nuances, and how to best position for enduring BPO relationships. (1 hr) Cathy Tornbohm Mon, 13 Aug 2007 11:08:38 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1053 Sunday, November 04, 2007 15:45 - (15 min) Gartner Wed, 22 Aug 2007 11:27:01 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=855 Sunday, November 04, 2007 16:00 - Most organizations acquired their current applications portfolio by aggregating individual applications. The result is an applications portfolio that lacks the adaptability to support business demands for change. The agility gap will not be closed by small incremental alterations, but through a radical migration of the whole applications portfolio. (1 hr) Kathy Harris, Andy Kyte Thu, 09 Aug 2007 10:26:10 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=815 Sunday, November 04, 2007 16:00 - Workflow technologies have evolved considerably over the last 20 years, from best-of-breed products, to a feature of another product, to BPM Pure Play products and most recently into suites of inter-related composition technologies supporting the entire process lifecycle. Throughout this evolution users have like made multiple process automation investments. In light of the emerging importance of new BPMSuites and user's desire to create an enterprise wide Business Process Platform, now users need to determine if they have solved their BPM problem and potentially reassess their entire BPM tools strategy. (1 hr) Janelle B. Hill Thu, 09 Aug 2007 10:28:56 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=791 Sunday, November 04, 2007 16:00 - IT organizations seldom govern optimally with business management in what-if style analysis of alternative investment priorities – both lack consistent processes for such planning. Even when governance processes are in place, though, control in execution is often weak. As a result, application maintenance costs run out control, resource utilization is often low, projects collapse and priorities are generally out of line. In this presentation, we propose a holistic approach to controlling execution against planned priorities, and consider emerging IT Planning and Control applications with features extending from investment scorecards, through project and application lifecycle planning, to CIO dashboards integrating other relevant data from such sources as asset and application management tools. (1 hr) David Norton Thu, 09 Aug 2007 10:36:40 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=835 Sunday, November 04, 2007 16:00 - Recent EXP research has focused on how leading CIOs communicate the value of IT to their executive teams. This presentation summarizes the strategies of these leading CIOs. (1 hr) Richard Hunter Thu, 09 Aug 2007 10:27:27 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=963 Sunday, November 04, 2007 16:00 - This tutorial is designed to help make Symposium/ITxpo 2007 a more productive experience for first-time attendees who would like to learn more about the program. Learn how to navigate your way through the conference, as well as get information regarding conference content and logistics, special events and networking opportunities. There will also be plenty of time for Q-and-A. (1 hr) Roger Fulton, Nina Savikko Thu, 09 Aug 2007 10:22:13 GMT Kick-Off Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1054 Sunday, November 04, 2007 17:00 - (15 min) Gartner Wed, 22 Aug 2007 11:28:11 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=834 Sunday, November 04, 2007 17:15 - CIOs are in transition as they seek to build enterprise leverage from innovation, information and agility. This presentation will include early results and recommendations from the 2008 CIO survey and cases demonstrating how CIOs are creating value. (1 hr) Mark P. McDonald Wed, 21 Nov 2007 07:11:14 GMT Gartner Scenario http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1005 Sunday, November 04, 2007 18:00 - Join your peers and Gartner Analysts to kick start your networking for the week. We will have signposted areas for each of the Symposium Communities. (1 hr, 30 min) Gartner Thu, 25 Oct 2007 13:06:20 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1002 Monday, November 05, 2007 09:00 - (15 min) Gartner Thu, 25 Oct 2007 13:02:18 GMT Keynote Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=968 Monday, November 05, 2007 09:15 - Information Technology is critical to business. It drives industries. It influences government. It impacts society. It even changes our individual lives. But it’s too easy to get lost in technical complexity and forget the essential business outcomes. Consider the future of your role. What parts of the business will you take care of? Is technology your job or is it really business innovation? What industry do you work in? What business skills should you employ in future? Join us to explore your business future in the Gartner Opening Keynote. (1 hr) Whit Andrews, Milind Govekar, Martin Gutberlet, Jay Heiser, Andy Kyte, Susan Landry, Jeffrey Mann, Tina Nunno Thu, 25 Oct 2007 13:10:23 GMT Keynote Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1006 Monday, November 05, 2007 10:15 - (30 min) Gartner Tue, 14 Aug 2007 07:41:45 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=827 Monday, November 05, 2007 10:45 - An overview of 1) economic, business issues affecting Gartner clients, 2) the most FAQ posed to GITL leaders in 2007, 3) our forecasts for the most FAQ in 2012, 4) our predictions for the origin of future growth in the IT industry. (1 hr) Brian Gammage, Dale Kutnick Mon, 13 Aug 2007 04:13:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=843 Monday, November 05, 2007 10:45 - A renewed focus on innovation is driving organizations to focus not just on the continuing flood of new technologies, but also the inextricable relationship of technology with business and societal trends. As whole new categories emerging from the lab into the mainstream – virtual world economies, collective intelligence, ultra low cost client devices – Gartner's emerging trends radar screen identifies the most disruptive trends and highlights real world examples of innovative business applications. (1 hr) Brian Prentice Thu, 09 Aug 2007 07:14:05 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=794 Monday, November 05, 2007 10:45 - This Scenario is not just about IT as technology, or as an industry, or today’s IT discipline. It’s also about how enterprises will create new disciplines to fuse three essential business assets - information, processes and relationships – with technology to create new value. (1 hr) John Mahoney Mon, 13 Aug 2007 04:13:31 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=955 Monday, November 05, 2007 10:45 - Business and technology demands on infrastructure and operations (I&O) are growing, and so is complexity. Evolution toward the real-time infrastructure vision continues, driven by technologies like CMDB, run book automation, virtualization, unified communications, software appliances and software as a service. Enterprise operations process and infrastructure maturity are improving, but have far to go. This scenario is Gartner’s roadmap of emerging trends in I&O – and how they impact I&O leaders. (1 hr) Thomas J. Bittman, Leif-Olof Wallin Mon, 13 Aug 2007 04:13:48 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=814 Monday, November 05, 2007 10:45 - Process modeling is one of the more effective ways to complete process discovery. Many improvements are often easily discovered. Process modeling can also be leveraged for less obvious improvements and even innovation. This session will highlight case studies that demonstrate modeling best practices. (1 hr) Marc Kerremans Thu, 09 Aug 2007 08:09:49 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=783 Monday, November 05, 2007 10:45 - If development tools can do integration, and if integration tools can do development, and both enable SOA, then how will software designers, system engineers and architects choose any form of development, integration and platform middleware to support SOA and application deployment? In this session we put all that confusing middleware into perspective and will help you choose. (1 hr) Paolo Malinverno, Massimo Pezzini Tue, 28 Aug 2007 05:21:07 GMT Gartner Scenario http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=878 Monday, November 05, 2007 10:45 - As technological convergence, such as voice over IP, reshapes the enterprise network, it mush also lead to change in the networking organization, and how the enterprise sources services. This session will look at staffing levels and structures, bundling of services and contracting best practices for enterprise networking. (1 hr) Neil Rickard Thu, 09 Aug 2007 07:08:26 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=861 Monday, November 05, 2007 10:45 - Enterprise architects are faced with the daunting task of getting myriad stakeholders to change their behavior, work together, and often give up or share power and control. This is not an easy task, and most are ill equipped to do it. In this presentation, we’ll identify best practices for:Defining the product called “Enterprise Architecture;" Identifying the buyers and closing the business; Satisfying the customers so they remain customers. (1 hr) Brian Burke Thu, 09 Aug 2007 07:12:00 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=895 Monday, November 05, 2007 10:45 - Many organizations talk about measurement and benchmarking, but most fall short when it comes to delivering value from their measurement initiatives.  In this presentation you will learn how to identify situations where measurement and benchmarking deliver the best results and how to select “the right measures.”  Attendees will receive an overview of the latest industry benchmarks and trends, guidance on how to use key metrics data and practical advice on how measurement and benchmarking can be used to justify investments and increase the return on IT investments. (1 hr) Oliver Harcourt Thu, 09 Aug 2007 06:57:11 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=929 Monday, November 05, 2007 10:45 - This session dissects the hype surrounding the future of various computing hardware infrastructures, takes an in-depth look at some of the forces driving IT commoditization, and examines how technology shifts will impact the ways in which organizations deploy and plan for IT investment. (1 hr) Roger W. Cox Mon, 13 Aug 2007 11:44:48 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1007 Monday, November 05, 2007 11:45 - (15 min) Gartner Thu, 06 Sep 2007 08:01:44 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=798 Monday, November 05, 2007 12:00 - CIOs are confused about what comprises a good, let alone great IT Strategy. They are challenged regarding how to engage business leaders and ensure that the output is both meaningful as well as aligned to the business strategy. This presentation will address both the challenges/pitfalls and the “how to’s” of developing an IT strategy. (1 hr) Dave Aron, Ellen Kitzis Thu, 09 Aug 2007 08:38:40 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=896 Monday, November 05, 2007 12:00 - IT has transformed work, the way people interact and how enterprises achieve competitive advantage. Now it is time for IT to change. How and where we work, what we work with, who we work for and what we expect in the workplace have all radically changed and technology has played a key role. (1 hr) Tom Austin Mon, 13 Aug 2007 04:14:05 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=854 Monday, November 05, 2007 12:00 - Chief executives are demanding that IT deliver the tools to provide differentiated customer service. Most organizations pour countless funds into marketing, sales, and infrastructure, only to lose valuable customers through poor customer service. By analyzing the best practices of the world's best customer service organizations, we will share our insights into how to select the best processes, business applications, and channel strategies to differentiate your customers' experiences. We look at what is holding back service organizations, and how to develop service metrics, prioritze projects based on highest business value, and how to best deploy a combination of self service and contact center technologies to support new processes. This session is a must for anyone in a customer service related role. (1 hr) Jim Davies Thu, 13 Sep 2007 03:44:03 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=923 Monday, November 05, 2007 12:00 - The all too apparent dysfunction of the client/server IT era is the oxygen for “alternative” approaches to IT development, delivery, and management, that SaaS is the most apparent version of. There is now a very wide consensus amongst the movers and shakers of the IT industry that SaaS is an important and meaningful issue which can no longer be regarded as the “lunatic fringe”. This presentation examines the current state of the SaaS "wave", where it will go over the next five years, and the steps that users should take to maixmize SaaS's potential in their organizations. (1 hr) Ben Pring Mon, 13 Aug 2007 11:46:42 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=822 Monday, November 05, 2007 12:00 - Many IT Infrastructure and Operations groups struggle with how to organize and how to justify their staffing needs. They reorganize frequently in an attempt to overcome specific problems, only to find they are experiencing a whole new set of issues. In this presentation we will discuss how to proactively optimize your IT Infrastructure and Operations organization structure, justify required staffing levels and develop people with the new skills required for success. (1 hr) Will Cappelli Tue, 28 Aug 2007 05:32:33 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=874 Monday, November 05, 2007 12:00 - Mobile devices and workers are the biggest opportunity and challenge organizations face. The scenario discusses the future of wireless technology, devices, networks, operators, mobile email, security and explores how enterprises will use mobility to redefine processes and customer relationships. (1 hr) Nick Jones Fri, 31 Aug 2007 11:39:22 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=810 Monday, November 05, 2007 12:00 - How to organize business and IT resources and skills in order to drive alignment and collaboration between business objectives and Business Intelligence initiatives. (1 hr) Andreas Bitterer Thu, 23 Aug 2007 10:46:17 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=872 Monday, November 05, 2007 12:00 - BPO is becoming commonplace as a way to support business change. This panel will highlight best practices across various industries. (1 hr) Kimberly Harris-Ferrante, John Kost, Peter Redshaw Tue, 28 Aug 2007 05:38:25 GMT Panel http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=833 Monday, November 05, 2007 12:00 - Executive management must understand the business consequences of IT risks, including business failure, related to availability, access, accuracy, and agility, and to manage those risks with the three critical disciplines of foundation, risk governance process, and risk-aware culture. (1 hr) Richard Hunter Mon, 22 Oct 2007 15:32:01 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=793 Monday, November 05, 2007 12:00 - Applications are crucial to business imperatives across a wide spectrum of initiatives: customer, process, agility, innovation, workforce effectiveness, risk and more. But for most organizations, the current state of the applications environment is, or threatens to be, an inhibitor. Applications leaders need to drive radical change in people, processes, methods and governance in order to meet tomorrow’s business challenges. This interactive workshop will focus on the implications of key business imperatives on the applications environment, on IT Leader’s roles, and practical actions for success. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Kathy Harris, Susan Landry Mon, 08 Oct 2007 06:16:20 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1008 Monday, November 05, 2007 13:00 - (1 hr, 15 min) Gartner Thu, 25 Oct 2007 13:03:32 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1147 Monday, November 05, 2007 13:15 - Many clients have asked how Gartner can tailor a suite of services to improve the performance of their teams. This brief presentation will focus on how clients can optimise their partnership with Gartner to get the best value - and will describe how new role-based products and services can support decision making for each team member . (45 min) Neil Davison Thu, 18 Oct 2007 04:06:24 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=838 Monday, November 05, 2007 14:15 - As SOA becomes more prevalent in user strategies, sourcing technology and business applications from multiple vendors will become more pervasive. Ecosystems will form around centers of gravity and force users to utilize new methods of evaluating solutions and services provided by these ecosystems. This presentation will provide users with ecosystem evaluation criteria as well as evaluate ecosystem efforts of the software "Big Four". (1 hr) Daniel Sholler Thu, 09 Aug 2007 08:56:30 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=858 Monday, November 05, 2007 14:15 - Gartner is observing clients using the techniques of enterprise architecture to guide their entire business, not their IT organization. This leading edge approach is not proven, but observing these early adopters illustrates some possibilities for others to follow. (1 hr) Philip Allega Thu, 09 Aug 2007 08:55:32 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=937 Monday, November 05, 2007 14:15 - The idea that IT can enable substantial business model change is returning to the foreground. We explain what this term really means, the momentous industry level changes now in play and how you should navigate this second wave of change (1 hr) Mark P. McDonald Thu, 09 Aug 2007 08:50:43 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=820 Monday, November 05, 2007 14:15 - IT operations management professionals have been working hard the last 3 years, by investing in ITIL, process maturity, and in becoming more customer and business centric. These efforts are paying off in terms of greater credibility with business customers, and in higher levels of service quality at lower costs. But the technology rug is shifting beneath them with new platforms and architectures that are more dynamic and virtual in nature which threaten to shake the very foundations of the operations architectures they have built. This presentation provides actionable advice on how to continue move forward on the path of transformation while effectively managing continual technology change. (1 hr) Milind Govekar Fri, 10 Aug 2007 09:57:09 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=804 Monday, November 05, 2007 14:15 - Gartner's business intelligence and information management research area provides clients with research and advice about using structured and unstructured information to gain insights, improve inputs to decisions, flag exceptions and support enterprise processes in order to increase business value. This presentation will explore the impact that major trends and disruptions will have on how clients support business intelligence and information management through 2012, and provide a roadmap for navigating and, in fact, increasing competitiveness during transition. (1 hr) Andreas Bitterer, Ted Friedman Fri, 10 Aug 2007 09:59:07 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=905 Monday, November 05, 2007 14:15 - Information access technology continues to spread strategically through applications and means of examining content of all kinds in companies. Learn what will power the machinery under the search box in the best-prepared future enterprise projects, and how to lead them. (1 hr) Whit Andrews Fri, 31 Aug 2007 11:39:54 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=813 Monday, November 05, 2007 14:15 - Business process management (BPM) continues to gain attention from both CEOs and CIOs because of its promise to not only improve operational performance results but also transform and innovate business operations. Despite this potential, most organizations struggle to identify and scope their first initiative. Gartner’s Business Process Management Maturity Model provides guidance for becoming a process-managed enterprise. (1 hr) Janelle B. Hill, Mark Raskino Thu, 09 Aug 2007 09:00:18 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=925 Monday, November 05, 2007 14:15 - Multisourcing isn’t a condition you’re trying to achieve; it’s already happened to you and your organization. From basic IT services to complex business processes, your organization has, is, and will source its services and capabilities from a shifting blend of internal and external sources – the challenge is to bring multisourcing under control, serving the organization in meeting its goals for cost efficiency, agility and growth. Effectively operating and thriving in a multisourced environment requires much more than an executive fiat – your whole organization must adapt and internalize an evolved culture, new sets of processes and new operating disciplines. (1 hr) Linda R. Cohen Thu, 09 Aug 2007 08:51:59 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=906 Monday, November 05, 2007 14:15 - The challenges of executing successful projects in the midst of changing expectations, elusive business value, and the uncertain ROI from PMO functions remain daunting.  This presentation describes the PPM Activity Cycle – the main activities those managing project and program functions need to perform. We will describe where you need to do more, where you need to do less and where innovation counts. (1 hr) Audrey L. Apfel Thu, 09 Aug 2007 08:53:07 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=912 Monday, November 05, 2007 14:15 - Financially motivated targeted attacks are evading old style security defenses and impacting the bottom line. This presentation provides best practices and lessons learned on adapting to stay ahead of the changing threats. (1 hr) Jay Heiser Mon, 22 Oct 2007 15:32:45 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1009 Monday, November 05, 2007 15:15 - (45 min) Gartner Thu, 25 Oct 2007 13:10:54 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1116 Monday, November 05, 2007 16:00 - The world is flat. Agility is king. So what do you do about it? Align your business and IT. This session and featured customer will explain how to build competitive advantage through your business architecture backed by SOA. (45 min) Graham Spittle Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1089 Monday, November 05, 2007 16:00 - HP's business intelligence solutions combine the best hardware and software infrastructure, a comprehensive and robust partner ecosystem and proven services expertise to help lower cost, reduce risk and drive growth. HP's Neoview platform is an enterprise data warehouse enabling businesses to capitalize on their information at a dramatically lower cost. (45 min) Dan Holle Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1137 Monday, November 05, 2007 16:00 - Organizations often take a bifurcated approach to maximizing the effectiveness of operational systems and managing the risk associated with unstructured information. Whilst Enterprise Search is powering mission critical applications and joining up the global workforce, as we will learn from Shell, eDiscovery software can be simultaneously deployed for litigation and compliance. Find out how innovative companies are taking a unified approach to address both areas. (45 min) Lee Brody, Nicole Eagan Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1105 Monday, November 05, 2007 16:00 - Whether you are competing in F1 or a large global enterprise, in today's hypercompetitive world, the speed of interaction, decision-making, and collaboration is paramount. When milliseconds may make all the difference, new technologies can be the ultimate weapons. These include dispersed processing architectures, low-latency networks, real-time interaction and video collaboration. (45 min) Joseph (Joe) Weinman Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1073 Monday, November 05, 2007 16:00 - Everyday Dell helps organizations solve IT challenges. We hear one common theme — IT is too complex. Most companies spend around 70% of their IT budget on maintenance, which leaves only 30% for driving new initiatives. Hear how to reduce IT complexity by creating faster deployments, streamlining operations and driving smarter growth. (45 min) Jeff Kimbell Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1139 Monday, November 05, 2007 16:00 - We will address the question of mobility specific risks and solutions. Being connected from everywhere at any time creates more weaknesses than threats. If technologies can help, relevant awareness and behaviors are key to reduce them. We will discuss laptops and PDAs issues as well as WIFI or USB keys. (45 min) Pierre-Luc Refalo Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1083 Monday, November 05, 2007 16:00 - ABN AMRO's key experiences when implementing single sourced mobility through KPN / Sympac. (45 min) Niek de Jong, Ken Turner Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1010 Monday, November 05, 2007 16:45 - (15 min) Gartner Thu, 13 Sep 2007 09:59:42 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=837 Monday, November 05, 2007 17:00 - Microsoft once again finds itself dealing with the realities of the Web as it is simultaneously the biggest threat to the company (best represented by Google) and also the biggest opportunity as it takes on Google in advertising.  Opportunities as a result of consumerization will be the battleground as each powerhouse vendor attempts to leverage its tremendous successes into new markets. (1 hr) Tom Austin, David Mitchell Smith Mon, 13 Aug 2007 11:10:37 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=853 Monday, November 05, 2007 17:00 - The right performance management capability can drive consistent and relevant performance, driving customer satisfaction and retention. This session will assess the technological and business readiness of marketing, sales and service to drive this critical aspect of any CRM initiative or strategy. (1 hr) Neil Chandler, Nigel Rayner Fri, 10 Aug 2007 10:01:43 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=800 Monday, November 05, 2007 17:00 - Most IT organizations seeking to run themselves like a business first emphasize service reliability and cost effectiveness. Unfortunately few move on to build the management competencies, processes and tools required to ensure enduring success. This presentation will help redress that error. (1 hr) Michael Gerrard Thu, 09 Aug 2007 09:24:55 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=846 Monday, November 05, 2007 17:00 - As well as improving the environmental sustainability of IT, IT can be used improve the environmental sustainability of the enterprise. This panel discussion will discuss both angles from different industry perspectives, looking at what enterprises are really doing or planning on doing. (1 hr) Rakesh Kumar, Simon Mingay, Dennis Pamlin, Chris Tuppen, Mike Yorworth Wed, 15 Aug 2007 04:00:29 GMT Panel http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=900 Monday, November 05, 2007 17:00 - The influence of collaboration extends far beyond what we normally associate with the term. New ways of embedding collaboration in virtually every business process will make it easy and natural to work together with new people in new ways. (1 hr) Jeffrey Mann Mon, 13 Aug 2007 04:16:27 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=785 Monday, November 05, 2007 17:00 - From 2008 to 2012, application leaders will encounter an ever-expanding array of business, technical and management requirements. Every application life-stage will require increasingly unique competencies, methods and tools. Leaders must evolve just to keep-up, and must innovate to succeed. (1 hr) Susan Landry, Paolo Malinverno Fri, 31 Aug 2007 11:40:44 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=930 Monday, November 05, 2007 17:00 - The unprecedented complexity and transformation that defines the IT services market today is shaping our future reality. Buyers face a bewildering array of service and provider options, delivery models, and value propositions. Providers confront a challenging set of user demands and expectations for cost, efficiency, and business impact, value and innovation. To ensure a solid foundation of understanding, we review the critical forces at work shaping the current and future IT services and sourcing options, as well as the actions that buyers and providers must take. (1 hr) Claudio Da Rold Thu, 09 Aug 2007 09:08:00 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=864 Monday, November 05, 2007 17:00 - In spite of some success, most e-government strategies have not yet achieved their intended objectives. We will look at how the emergence of communities and new actors across the whole value chain (from citizens to government workers, from aggregators and intermediaries to IT suppliers) poses new challenges and opportunities to government agencies to improve service delivery and increase efficiency. (1 hr) Andrea Di Maio Thu, 09 Aug 2007 09:12:29 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=892 Monday, November 05, 2007 17:00 - Most organizations have tried to design and implement scorecards and dashboards but many fail to highlight the key issues or communicate the right messages. What is right for one organization is often meaningless to another. Striking the right balance between capital investments, operating costs and service levels requires continual management attention and carefully designed scorecards and dashboards can provide IT leaders with the historical data and foresight they need to deliver optimum results (1 hr) Ian Reeves Thu, 09 Aug 2007 09:10:23 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=863 Monday, November 05, 2007 17:00 - With the ever increasing threats of disintermediation facing banks from social networks, virtual environments, retailers-led banking solutions, peer-to-peer lending operations and new payment providers, how can banks combat these threats to retain existing customers and attract new ones. (1 hr) Alistair Newton Thu, 09 Aug 2007 09:15:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=970 Monday, November 05, 2007 17:00 - Organizations now live in a risk based world where we no longer protect the organization as much as possible with available budget but we strive to control risk to appropriate levels. Risk assessment is at the core of making good residual risk decisions. Share ideas at this roundtable with your peers regarding what works and what doesn’t when assessing risk. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Tom Scholtz Tue, 04 Sep 2007 04:24:16 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=971 Monday, November 05, 2007 17:00 - Process measurements should be differentiated on a strategic, tactical and operational level. Most organizations are too concerned with outcome-related activities and don’t connect these indicators to the process-related measurements. In this roundtable we will explore practices around establishing these measurements, alignment of the different levels of measurement and take a look at the use and contribution of different existing frameworks (Balanced Scorecards, ABC, SCOR, Gartner’s framework). (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Marc Kerremans Thu, 27 Sep 2007 03:55:10 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1011 Monday, November 05, 2007 18:00 - (2 hr) Gartner Thu, 25 Oct 2007 12:57:31 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1090 Monday, November 05, 2007 18:10 - Transforming IT infrastructure for better flexibility and IT alignment to business is a key driver for SOA adoption. Experience shows that successful SOA adoption is achieved by fostering reuse, building skills and collaboration through a methodological approach. Visibility, trust and control are three key dimensions to defining such an approach. (15 min) Ian Bromehead Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1117 Monday, November 05, 2007 18:10 - (15 min) Easynet Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1072 Monday, November 05, 2007 18:10 - A machine, an alien or your grandmother — what's the future of customer contact management? This futurology session explores how companies can optimize who their advisors are and where they are based to optimize customer expectation and organizational costs. (15 min) Ruth Rowan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1075 Monday, November 05, 2007 18:10 - The presentation will look at evolution to UC from three view points: end user, industry and technology to unified communications. (15 min) Magnus Leonhardt, Zác Westbrook Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1124 Monday, November 05, 2007 18:10 - Enterprise Search is platform fundamental to mission-critical infrastructures. Discover why, with the key concepts and examples of organizations creating invaluable experiences for customers and employees alike. (15 min) Damien Islam-Frénoy Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1128 Monday, November 05, 2007 18:35 - At the heart of Autonomy's software infrastructure lays the IDOL™ Server. A unique platform that forms a conceptual and contextual understanding of all electronic data including unstructured information, be it text, e-mail, voice or video, to power the full spectrum of mission-critical enterprise applications including enterprise search and e-discovery. (15 min) Nicole Eagan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1106 Monday, November 05, 2007 19:00 - Convergence of office technologies becomes a concern for IT. More control is needed over secure document delivery and color printing. Discover HP Edgeline MFP — cornerstone for HP Balanced Deployment Portfolio, offers the speed of laser printing with the color quality and reliability of ink with low costs per page. (15 min) HP Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1098 Monday, November 05, 2007 19:00 - NEC presents its views on latest developments in enterprise networking and communications, and unveils product innovations that take full advantage of Unified Communications and Virtualisation. (15 min) Benne Van der Lugt Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1109 Monday, November 05, 2007 19:00 - The product life cycle in F1 is typically less than a week. Building solutions that not only meet these timelines but which ensure the AT&TWilliams F1 team do better is one of the challenges AT&T faces. Learn how AT&T solutions can be used in today's world of real time hypercompetition. (15 min) Martin Silman Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=973 Tuesday, November 06, 2007 08:00 - The term Security 3.0 refers to security strategies that must become increasingly proactive and aligned with the business. While this sounds simple enough, it poses major challenges to security and risk practitioners. The challenges discussed in this workshop will include: Organizational and skills requirements Technology challenges Governance dynamics Budget pressure Architecture alignment (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Jay Heiser, Tom Scholtz Mon, 08 Oct 2007 06:17:08 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=974 Tuesday, November 06, 2007 08:00 - Every organization has an established management and power structure, which is usually based on functions and territories. Business processes run across functions and territories, and can only be effective if functional and territorial managers align some of their power with the decisions of process owners. The process owner role is someone who is designated to make process optimization decisions, not functional optimization decisions. These decisions often require changes and compromises in the functional areas that participate in the process and thus can affect the jobs of individuals who do not report to the process owner. In this workshop we'll discuss: (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Philip Allega, Janelle B. Hill, Marc Kerremans Mon, 08 Oct 2007 06:17:20 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=795 Tuesday, November 06, 2007 08:30 - We assess the biggest issues CEOs say they are facing in 2007 and find IT agendas often lag. Here is your heads-up on the six ‘unreasonable’ demands business leaders will make, what’s driving them and how they should reshape your agenda. (1 hr) Mark Raskino Fri, 10 Aug 2007 04:36:05 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=801 Tuesday, November 06, 2007 08:30 - Determining what IT should work on (IT Demand Governance) is becoming an ever more critical element in enterprise performance and agility. Effective IT leadership demands robust skills in strategy, planning and financial evaluation. Learn what skills are needed, why, and how to acquire them. (1 hr) Michael Gerrard Fri, 10 Aug 2007 04:34:54 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=904 Tuesday, November 06, 2007 08:30 - The Consumerization of IT is an irreversible trend with profound implications for all enterprises. What will it mean for your enterprise and how can you capitalize on the benefits rather than suffer the consequences? (1 hr) Stephen Prentice Wed, 17 Oct 2007 08:11:57 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=790 Tuesday, November 06, 2007 08:30 - The celebrity of mashups has exploded on the fuel of Web 2.0 hype. This hype stems from mashup technologies’ potential for delivering composite application capabilities directly to end users for quick information integration and very rapid application development. Enterprises are investigating taking mashups from cool Web hobby to enterprise class systems to alter their model for delivering and managing applications. Established and startup vendors alike are entering the enterprise mashup market with promising tools. Application architects must investigate this growing space for the significant and transformational potential it may offer their enterprise. (1 hr) Anthony Bradley Fri, 10 Aug 2007 04:37:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=908 Tuesday, November 06, 2007 08:30 - The PMO construct has been around for several years now, and yet many questions remain on how to optimize this function, maximize the business impact and how to measure the results. This presentation looks at the organization, roles, and metrics the PMO needs to meet today's challenges (1 hr) Donna Fitzgerald Fri, 31 Aug 2007 11:41:06 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=882 Tuesday, November 06, 2007 08:30 - Understanding market dynamics and the large vendor influence on infrastructure architectural decisions can ensure that organizations make more informed choices. The Vendor Influence Curve and Commoditization Curve are two new tools to ensure that infrastructure teams build the best IT infrastructure – at the most advantageous price (1 hr) Alan Mac Neela Fri, 10 Aug 2007 04:31:21 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=884 Tuesday, November 06, 2007 08:30 - Consumer devices are coming into your organization through the back door.  Users are ignoring IT standards and buying their own PCs.  Traditional models and administrative techniques are yielding diminishing returns at a time when you are under pressure to reduce costs even further.  New technologies and strategies are emerging that can help corporation move to the next level by improving manageability, security and user satisfaction while reducing costs and improving return on investment.  (1 hr) Brian Gammage Mon, 13 Aug 2007 04:16:52 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=873 Tuesday, November 06, 2007 08:30 - The role played by the government CIO still varies widely from one government or agency to another. Many CIOs are very successful, though the bar of success is set very low and the CIO is not really making much of a difference. In other places, under the right conditions, the CIO role is intrinsic to the future of the organization, but the position is very high risk. Most CIOs profess to prefer the latter, but behave like the former. This session will reconcile these different perspectives. (1 hr) John Kost Fri, 10 Aug 2007 04:33:52 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=975 Tuesday, November 06, 2007 08:30 - The first 100 days of an Enterprise Architecture Program are the most critical.  Charters for the EA team and related team must be agreed upon, and organizational reporting relationships clarified.  The intent, value and process for the effort need to be communicated, and the right collaborators identified.  How do successful organizations accomplish these planning, “selling” and organizing tasks without losing sight of the deliverables they need to develop and mature (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Brian Burke Tue, 16 Oct 2007 06:48:40 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=976 Tuesday, November 06, 2007 08:30 - Many firms struggle with business intelligence and performance management initiatives. Defining a balanced, empowered business intelligence organizational structure is critical to the success of delivering business intelligence. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Andreas Bitterer Tue, 04 Sep 2007 04:20:55 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=977 Tuesday, November 06, 2007 08:30 - There are opportunities and, in some cases, imperatives for CIOs and their IS organizations to take a greater part in enterprise top-line growth. The CIO must focus on exploiting these opportunities just as a venture capitalist makes investments—applying their scarce IT assets, IS staff and credibility resources based on value. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Dave Aron Tue, 04 Sep 2007 04:22:18 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1014 Tuesday, November 06, 2007 09:30 - (30 min) Gartner Tue, 14 Aug 2007 08:38:11 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=962 Tuesday, November 06, 2007 10:00 - Gartner Symposium/ITxpo is known for its Mastermind Keynotes. These hard-hitting interviews with technology's leading CEOs reveal corporate strategy, product direction and other question our audience wants answered. (45 min) Daniel Sholler, Ed Thompson Thu, 25 Oct 2007 13:11:29 GMT Keynote Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1015 Tuesday, November 06, 2007 10:45 - (30 min) Gartner Tue, 14 Aug 2007 08:38:56 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=828 Tuesday, November 06, 2007 11:15 - CIOs are in transition as they seek to build enterprise leverage from innovation, information and agility. This presentation will include early results and recommendations from the 2008 CIO survey and cases demonstrating how CIOs are creating value. (1 hr) Mark P. McDonald Mon, 13 Aug 2007 11:58:49 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=939 Tuesday, November 06, 2007 11:15 - From shells to coins to electronic digits, money persists across millennia as the lifeblood of commerce. The direct impact of technology on money has been modest, thus monetary concepts and practices are still largely rooted in pre-21st century foundations. Radical changes are fast approaching, with sweeping ramifications for businesses, government entities and individuals. This session will examine technology innovations, and will preview the societal, economic and political shifts that will inevitably reinvent the nature of money, payment and clearing mechanisms. (1 hr) Adam Daum, John Davison, Alistair Newton Wed, 03 Oct 2007 15:52:17 GMT Gartner Maverick Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=897 Tuesday, November 06, 2007 11:15 - Web 2.0 draws its strength from its freeform nature, community focus, affinity for emergent behavior, and attraction for entrepreneurial zeal. Enterprises are taking notice and looking at using Web 2.0 to remove communication barriers and redefine customer interaction and stakeholder collaboration. (1 hr) Tom Austin, Anthony Bradley Thu, 18 Oct 2007 06:47:31 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=812 Tuesday, November 06, 2007 11:15 - The Business process is not always built as a static sequence of steps. In SOA, events will allow business processes to be more ad-hoc and dynamic. This presentation discusses the need for dynamic BPM where rules, processes and events come together. (1 hr) Daryl C. Plummer Fri, 10 Aug 2007 05:19:39 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=807 Tuesday, November 06, 2007 11:15 - Master Data Management is changing the way enterprises view information as an asset. MDM is hpowever a new focus on an old problem and it is not a silver bullet but a better way to assure the quality of manage master data. Your enterprise will adopt MDM at some point - in some fashion - in order to manage master data for reuse. MDM supports many different business initiatives from CRM, SCM, M&A as well as SOA. We introduce MDM and explain how it emerged, and why it is fast becoming a critical component of every IT strategy. (1 hr) John Radcliffe Mon, 13 Aug 2007 12:02:08 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=915 Tuesday, November 06, 2007 11:15 - IT GRCM is a set of capabilities that can improve an IT organization's external audit posture, reduce compliance reporting costs, and improve an organization’s ability to effectively address IT risks. Technology selection and deployment advice is provided for this emerging market. (1 hr) French Caldwell, Mark Nicolett Fri, 31 Aug 2007 11:41:28 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=916 Tuesday, November 06, 2007 11:15 - The authentication marketplace is rapidly evolving, with ""new! best!"" products appearing almost monthly. Confronted with a bewildering choice of methods, organizations may struggle to identify what meets their needs for robust, convenient and affordable authentication. (1 hr) Ant Allan Tue, 11 Sep 2007 06:32:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=879 Tuesday, November 06, 2007 11:15 - There are many channels for voice - wired, wireless, hardphones, softphone, cellphones, VoIP, Peer to Peer, traditional voice and many more, but users want all of these to look like a single logical connection. How do we bring all these together today and tomorrow. (1 hr) Martin Gutberlet Mon, 13 Aug 2007 12:03:39 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=867 Tuesday, November 06, 2007 11:15 - Many institutions are dealing with IT leadership changes as the graying of the Information Age hits higher education. This presentation will look at CIO effectiveness from a global survey of higher ed CIOs and CEOs and how institutions must prepare the next generation of IT leaders now. (1 hr) Jan-Martin Lowendahl Fri, 10 Aug 2007 05:15:39 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=981 Tuesday, November 06, 2007 11:15 - Judging from the chronic understaffing of EA teams, enterprise architects must be elusive creatures indeed. This interactive workshop will explore the mysteries of the metamorphosis of the enterprise architect, from egg, to larva, to pupa and finally to architect. Join your peers in a lively forum that seeks to solve perennial questions. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Philip Allega, Brian Burke Mon, 08 Oct 2007 06:17:31 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=965 Tuesday, November 06, 2007 11:15 - I&O leaders have arguably the toughest job in corporate IT. They face a myriad of challenges all seemingly their highest priority. These include unrelenting pressure to reduce costs, improve service and make infrastructure more agile. I&O leaders are faced with keeping the IT “factory” humming and rebuilding it at the same time. In a Gartner analyst facilitated workshop, exchange best practices with peers on how to cope – and move to resolving those issues that keep you up at night. The issues to be addressed in the workshop will be decided by the participants. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Leif-Olof Wallin Mon, 08 Oct 2007 06:16:56 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=978 Tuesday, November 06, 2007 11:15 - With pressure from users for more features and functionality, and constantly changing product release strategies from application vendors, the application manager can feel like a cork in a storm. Whilst it may never be possible to have complete control over the applications strategy, much can be gained from using a consistent approach to planning. This Interactive Workshop will examine ways in which the Applications leader can begin to make some sense out of the turmoil. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Andy Kyte Tue, 04 Sep 2007 04:18:23 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=979 Tuesday, November 06, 2007 11:15 - Share experiences in the planning and initial implementation of program management in your organization.  Why do it?  What are the keys to transitioning to program management?  Why do organizations manage by program and what does that look like? (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Donna Fitzgerald Tue, 04 Sep 2007 04:23:19 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=980 Tuesday, November 06, 2007 11:15 - For some time now buyers have selected India as their offshore destination of choice. However, companies are now beginning to use more countries, and are turning to traditional providers as well as ‘pure play’ offshore companies. This session will discuss some of the emerging country and provider options – and the challenges. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Ian Marriott Tue, 04 Sep 2007 04:25:09 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1016 Tuesday, November 06, 2007 12:15 - (7 hr, 30 min) Gartner Tue, 14 Aug 2007 08:39:55 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1017 Tuesday, November 06, 2007 12:15 - (1 hr, 15 min) Gartner Thu, 25 Oct 2007 13:03:54 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1086 Tuesday, November 06, 2007 12:45 - Cost reduction, improved supply chain management and more productive mobile workers. These are just some of the benefits of the extended enterprise but businesses need to mitigate against possible security risks by adopting effective security strategies. (15 min) Claudio Scarabello Wed, 24 Oct 2007 13:24:17 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1141 Tuesday, November 06, 2007 12:45 - The presentation will take a look at how telecom suppliers can meet customer requirements for mobile solutions. (15 min) Magnus Leonhardt, Zác Westbrook Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1111 Tuesday, November 06, 2007 12:45 - The product life cycle in F1 is typically less than a week. Building solutions that not only meet these timelines but which ensure the AT&TWilliams F1 team do better is one of the challenges AT&T faces. Learn how AT&T solutions can be used in today's world of real time hypercompetition. (15 min) Martin Silman Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1125 Tuesday, November 06, 2007 12:45 - Enterprise Search is platform fundamental to mission-critical infrastructures. Discover why, with the key concepts and examples of organizations creating invaluable experiences for customers and employees alike. (15 min) Damien Islam-Frénoy Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1107 Tuesday, November 06, 2007 13:10 - HP Output Management Solutions optimize business operations by reliably, efficiently, and cost-effectively delivering business-critical documents to destinations inside and outside their enterprise in any format and via any channel. (15 min) Loic Avenel Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1118 Tuesday, November 06, 2007 13:10 - (15 min) Easynet Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1113 Tuesday, November 06, 2007 13:10 - Converged data, voice, and multimedia networks have magnified security and risk management challenges globally. Ray takes a fresh and innovative look at how to confront and manage these. (15 min) Ray Stanton Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1084 Tuesday, November 06, 2007 13:10 - Building the collaborative global enterprise to maximise business success - how IP-based applications enable the intuitive integration of business communications solutions with operational goals to maximise collaborative working. (15 min) Richard McCammond Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1126 Tuesday, November 06, 2007 13:10 - Enterprise Search is platform fundamental to mission-critical infrastructures. Discover why, with the key concepts and examples of organizations creating invaluable experiences for customers and employees alike. (15 min) Damien Islam-Frénoy Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1134 Tuesday, November 06, 2007 13:30 - The Microsoft-Novell agreement is celebrating its one year anniversary. This session will provide a detailed update on the technical progress made by both companies in getting Microsoft Windows and SUSE Linux Enterprise to interoperate in the areas of virtualization, systems management, identity interoperability and document format translators. In the session, Microsoft and Novell will show how Windows and SUSE Linux Enterprise work well together as well as including highlights on how customers are benefiting greatly from the partnership today. (45 min) Rob Sellerss, Phil Zamani Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1079 Tuesday, November 06, 2007 13:30 - In response to the G8 Summit leaders', 'growth and responsibility in the world economy,' declaration many enterprises are implementing, or extending, Corporate Social Responsibility (CSR) policies. Can your IT policy be compatible with your company’s CSR policy? (45 min) Klaus Hieronymi Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1121 Tuesday, November 06, 2007 13:30 - The challenge that faces Information and Communication Technology (ICT) managers is to provide sufficient ICT resources without incurring unnecessary costs through expensive surplus capacities. This is where the Dynamic Services concept comes into play. It enables businesses to tailor ICT resources to their day-to-day business needs or to the requirements of their applications. (45 min) Dieter Döffinger Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1095 Tuesday, November 06, 2007 13:30 - In this session we will share our experiences, ideas, observations and thoughts on the impact and associated challenges of composite Web applications. We will take a close look at some of the key technologies and approaches behind SOA; and then focus on the Performance Management challenges associated with SOA. (45 min) Kobi Korsah Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1096 Tuesday, November 06, 2007 13:30 - The speed of business is accelerating the need for rapid decision making and customer responsiveness. To drive revenue, increase efficiency and improve customer services, enterprises should revisit their communications and IT strategy. NEC shares its vision illustrated with the benefits these new solutions are bringing to customer implementations. (45 min) Ad Ketelaars Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1115 Tuesday, November 06, 2007 13:30 - Hear about the experiences of Norton Rose. They will share their story and discuss how embracing search has radically changed their business: a real-life view highlighting both the challenges and benefits of a highly innovative solution. Bjorn Olstad, FAST’s Chief Technical Officer, will introduce this session by discussing how the Next Chapter of Search is changing the way businesses operate and the impact search is having across the enterprise. (45 min) Ann Halpem, Bjørn Olstad Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1114 Tuesday, November 06, 2007 13:30 - Organizations are starting to build collaborative applications that facilitate closer cooperation and knowledge-sharing both inside companies and with partners. Steve Masters shows how an IP network infrastructure enables companies to take advantage of blogs, wikis, mash-ups, social networking and other Web 2.0 developments to create a more agile, responsive enterprise. (45 min) Steve Masters Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1082 Tuesday, November 06, 2007 13:30 - The efficient development of new products from idea to launch has always been vital to the automotive industry. Product development now includes entirely new disciplines, each with their own tools and processes. Tool based Systems Engineering was the answer for Continental to manage increasing product and process complexity. (45 min) Oliver Quirmbach Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1102 Tuesday, November 06, 2007 13:30 - With the increasingly hostile threat environment and the overwhelming complexity of trying to keep your networks - and your business - up and running 24/7, Software as a Service security may be an option you should consider. Please join Trend Micro’s Raimund Genes, CTO Anti-Malware, as he discusses the new threat environment, Trend Micro’s Software as a Service security platform, and how Trend Micro can help reduce the complexity of securing your environment from the myriad of threats on the Web today. (45 min) Raimund Genes Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1020 Tuesday, November 06, 2007 14:15 - (15 min) Gartner Tue, 14 Aug 2007 08:44:27 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=840 Tuesday, November 06, 2007 14:30 - The major software infrastructure ISV’s are in a protracted war for dominance of your IT shop.  They want to be the dominant infrastructure for deployment and operation of packaged business applications, home grown business applications, and collaborative applications.  The latest battlefield is the BPP, where these vendors are trying to deliver most (if not all) of the components that users employ in their BPP’s.  An additional battlefield is for the role of primary compositing environment.  This presentation covers the strategies and tactics employed by these leading vendors. (1 hr) Gene Phifer Fri, 10 Aug 2007 05:48:33 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=932 Tuesday, November 06, 2007 14:30 - Western large businesses are no longer the primary market for information technology - Eastern consumers are. A look at the business fundamentals of leading technology & service providers explains why and identifies the likely impacts this will have on large businesses in Europe and North America. (1 hr) Ben Pring Fri, 10 Aug 2007 05:39:46 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=982 Tuesday, November 06, 2007 14:30 - Join Gartner Executive Programs Director Geert Visker along with CIOs from some of Europe's leading organizations in a frank and interactive panel discussion about the challenges and best practices for proving the business value of IT. Please check back for further information on topics and participants. (1 hr) Geert Visker Fri, 05 Oct 2007 11:00:30 GMT Panel http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=787 Tuesday, November 06, 2007 14:30 - When legacy applications are no longer seen as sufficient to support today's and tomorrow's business demands, organizations must consider their options for resolving this conflict. Companies are faced with many challenges when deciding whether modernization is a shift in application style on the mainframe, or requires a more dramatic platform shift. In this presentation we address the hardware and software issues associated with IT modernization. (1 hr) Daniel Sholler Fri, 10 Aug 2007 05:54:30 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=899 Tuesday, November 06, 2007 14:30 - Everyone hates it but we can’t live without it. This presentation looks at strategies for coping with the increasing onslaught of email, including designing an email retention strategy that users and lawyers can live with, helping users cope with overflowing mailboxes, and delivering on user demands for mobile access to email. (1 hr) Nikos Drakos Fri, 10 Aug 2007 05:46:09 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=958 Tuesday, November 06, 2007 14:30 - New acquisition and delivery alternatives for technologies and IT services are coming. While traditional IT delivery will persist for the foreseeable future, the change will impact every facet of IT including development, infrastructure, finance, operations, procurement, services and support. (1 hr) Claudio Da Rold, Mark A. Margevicius Fri, 31 Aug 2007 11:41:57 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=917 Tuesday, November 06, 2007 14:30 - Organizations are struggling to reduce their compliance costs and time compression is requiring them to prioritize. This session explores common technology implementations to address common auditor findings we find across the Gartner client base. (1 hr) Jay Heiser Fri, 10 Aug 2007 05:45:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=809 Tuesday, November 06, 2007 14:30 - Organizations are seeking new ways to ensure the ongoing success and value of their IM efforts. In addition, they seek to better manage the full breadth of their information assets. This panel discussion among Gartner analysts will expose some of the current approaches, pitfalls, and best practices associated with information governance in the broader EIM context. (1 hr) Ted Friedman, Debra Logan, David Newman Fri, 10 Aug 2007 05:49:45 GMT Panel http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=866 Tuesday, November 06, 2007 14:30 - Despite the advances, technology has not radically changed the way we shop today. Is this a failure of the technology or a lack of consumer adoption? Enter the generation of the digital native - consumers who are growing up in a Web 2.0+ world. These future consumers may be the ones who will force the transformation of how we shop. This presentation will highlight shopping technologies that are in labs and pilots today - that may become as common as the cash register in the future. (1 hr) John Davison Fri, 10 Aug 2007 05:47:33 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=983 Tuesday, November 06, 2007 14:30 - An IT organization's enterprise position and structure define where it reports, who owns it, how many IT units, and the division between central and business unit location. As IT’s role transforms, choosing them gets even more difficult. This session gives you the chance to share and learn from experience of others and from Gartner's research into the fast-changing and vital topic. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) John Mahoney Tue, 04 Sep 2007 04:22:57 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=984 Tuesday, November 06, 2007 14:30 - Many organizations are investing in end user monitoring technologies. Some are buying a piece of software and others are buying it as a service. Learn from peers which solution best fits your requirements. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Milind Govekar Tue, 16 Oct 2007 09:29:06 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1022 Tuesday, November 06, 2007 15:30 - (30 min) Gartner Tue, 14 Aug 2007 08:48:27 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1027 Tuesday, November 06, 2007 15:35 - We will review recent market developments, the providers’ market positions in the “magic quadrant” and the criteria for evaluating the tools and technology providers. (20 min) Donna Fitzgerald Mon, 01 Oct 2007 07:31:16 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1012 Tuesday, November 06, 2007 15:35 - IT GRCM can improve an IT organization's external audit posture, reduce compliance reporting costs, and improve an organization’s ability to effectively address IT risks. (20 min) French Caldwell Mon, 17 Sep 2007 10:49:10 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1018 Tuesday, November 06, 2007 15:35 - Enterprise architects are a rare breed. Most EA teams are chronically understaffed. Finding and retaining the right talent for the EA team is one of the most difficult challenges a Chief Architect faces. On top of that, the team must be positioned correctly in the organization to be effective. (20 min) Brian Burke Wed, 26 Sep 2007 08:50:28 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1021 Tuesday, November 06, 2007 15:35 - We explain Gartner's IT Management IT Management Process Maturity Model (20 min) Debra Curtis Mon, 17 Sep 2007 10:49:56 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1023 Tuesday, November 06, 2007 15:35 - Explain Gartner's unified communications MQ (20 min) Martin Gutberlet Mon, 17 Sep 2007 10:50:22 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=985 Tuesday, November 06, 2007 15:45 - This workshop, although all are welcome, is particularly focused on the female CIO community. We will discuss the biggest issues that your CEOs are facing. We will identify the top ‘unreasonable’ demands your business leaders will make, what’s driving them and how you could reshape your IT agenda to address these demands. As well as debating these important challenges, there will be time to network with senior IT women leaders. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Judi Edwards, Mary Mesaglio, Anna Maria Nenna, Mark Raskino Mon, 08 Oct 2007 06:17:43 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=986 Tuesday, November 06, 2007 15:45 - How to use the Gartner Business Intelligence and Performance Management Framework to create a successful vision and plan and avoid the Five Fatal Flaws of Business Intelligence (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Regina Casonato, Ted Friedman Mon, 08 Oct 2007 06:17:53 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=922 Tuesday, November 06, 2007 16:00 - The traditional view of Enterprise computing is being supplanted by a more flexible, granular, and consumer-facing view that we call Global Class computing. Organizations that focus on the enterprise perspective are falling behind rapidly in the next generation of business models, applications, and even customer service. This presentation examines Global Class Computing and why it is such an opportunity or potential threat. (1 hr) Daryl C. Plummer Fri, 10 Aug 2007 06:12:00 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=845 Tuesday, November 06, 2007 16:00 - Failure to improve the environmental sustainability of ICT will have serious consequences for end user enterprises, technology providers and the wider stakeholders. We look at the problems, the opportunities and the actions required. (1 hr) Simon Mingay Wed, 15 Aug 2007 04:01:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=881 Tuesday, November 06, 2007 16:00 - The Internet has transitioned from the Connect-me Internet at its inception to the current Share-something Internet (Web 2.0) and will further migrate to the Know-me Internet over the coming years. Key communications and access methods will assist in this transformation and will be discussed. (1 hr) Leif-Olof Wallin Mon, 17 Sep 2007 04:55:27 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=848 Tuesday, November 06, 2007 16:00 - The Gartner CIO surveys over the past few years have highlighted "improving processes" as a top 3 imperative. This Scenario will explain why "processes" have become so hot, how they will need to leverage existing Applications infrastructures, how they will be sourced and built, and the actions CIO's and the Business need to take to transform Application ability to spanning Process Agility. (1 hr) Christian Hestermann, Tim Payne Mon, 13 Aug 2007 04:19:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=891 Tuesday, November 06, 2007 16:00 - World-class IT organizations proactively measure and communicate IT business value using a mixture of metrics and targeted communications. Still, the majority of IT measurement programs miss the mark - either providing too much of the wrong information or not fully communicating the net benefits of IT. This presentation will look at emerging trends in the areas of IT business measurement and offer a step-wise approach to telling the IT value story. (1 hr) Marc Kindermans Mon, 13 Aug 2007 04:19:44 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=829 Tuesday, November 06, 2007 16:00 - Leading CIOs and IS organizations are providing the platform for growth, and contributing to the enterprise's top line revenues. This session will explore the consistent patterns these enterprises use to stimulate growth, and increase the relevancy and credibility of IS in a growth environment. (1 hr) Dave Aron Fri, 31 Aug 2007 11:42:21 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=946 Tuesday, November 06, 2007 16:00 - IT organizations have implemented SANs and other modern storage architectures, but still wrestle with the question of how to get storage growth, costs, and service levels under control. This presentation provides a roadmap to success via practices using existing and future technologies. (1 hr) Roger W. Cox Fri, 10 Aug 2007 06:11:05 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=954 Tuesday, November 06, 2007 16:00 - Enterprise architects need new strategies to support organizational objectives for integration, innovation and collaboration. An information-centric infrastructure is emerging, providing balance to many application-driven architectures. This presentation describes a new architecture for organizing, sensing and exchanging all types of content (both structured and unstructured) required by the agile organization. (1 hr) David Newman Fri, 10 Aug 2007 06:09:36 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=869 Tuesday, November 06, 2007 16:00 - It is often difficult for traditional industries to innovate and use technology to support new processes and transform the business. This presentation will look at how 2 industries - insurance and the government -- are overcoming the traditional nature of the business to use technology to innovate. (1 hr) Andrea Di Maio, Kimberly Harris-Ferrante Fri, 10 Aug 2007 06:17:32 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1076 Tuesday, November 06, 2007 16:00 - This roundtable will focus on the best process and decision models for making insourcing vs. outsourcing decisions (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Linda R. Cohen Tue, 16 Oct 2007 06:50:36 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=987 Tuesday, November 06, 2007 16:00 - The challenges an organization faces on its journey to become more process oriented go far beyond technology. Strategic alignment around process, establishing governance with process owners and councils, and identifing new roles both IT and line management must play can be overwhelming to the novice. During this round table discussion, we will explore what leading organizations are doing to address the organizational challenges of becomming process aware and ultimatly, process driven. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Janelle B. Hill Thu, 27 Sep 2007 03:57:25 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=988 Tuesday, November 06, 2007 16:00 - In this roundtable, we will discuss the reality of project portfolio management – the politics, the cultural roadblocks and share ways to make progress in difficult situations.  What have you tried and what results did you get?  What methodologies really make sense?  Which approaches are just too painful to be practical? (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Lars Mieritz Tue, 04 Sep 2007 04:23:48 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1024 Tuesday, November 06, 2007 17:00 - (30 min) Gartner Tue, 14 Aug 2007 08:50:07 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1045 Tuesday, November 06, 2007 17:05 - Session will provide an overview of the state of the market for Portals (20 min) Gene Phifer Mon, 17 Sep 2007 10:39:38 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1033 Tuesday, November 06, 2007 17:05 - The presentation analyses the key trends in the Portal, Process and Middleware (PPMW) software markets. Specific focus are the drivers and inhibitors that model the vendor dynamics in EMEA. (20 min) Fabrizio Biscotti Mon, 17 Sep 2007 10:47:29 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1035 Tuesday, November 06, 2007 17:05 - In this brief presentation, the role of EA in SOA will be discussed with an eye on the types of technologies enterprise architects must be aware of. (20 min) Philip Allega Mon, 17 Sep 2007 10:50:47 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1037 Tuesday, November 06, 2007 17:05 - The need to deliver applications over ever greater distances is making it challenging to sustain application performance. Find out how WAN optimization controllers can help mitigate the effects of latency, while reducing bandwidth and improving application visibility. (20 min) Neil Rickard Mon, 17 Sep 2007 10:51:11 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1041 Tuesday, November 06, 2007 17:05 - We explain sourcing of mobile voice and data service, illustrate capabilites of Western European Service Provides (MQ) and provide clear guideance how to get the best deals (20 min) Martin Gutberlet Mon, 17 Sep 2007 10:51:32 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1146 Tuesday, November 06, 2007 17:30 - The constraints of inflexible IT, tightly-coupled with specific business processes are challenging the new breed of workforce and driving an increased focus on enterprise modernization and process integration. A Business Process Platform enabled by Enterprise SOA breaks the stranglehold of discrete, hard-coded business solutions to take the enterprise to next level. (45 min) David Keene Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1108 Tuesday, November 06, 2007 17:30 - The future of printers is beyond printing. HP provides insight and direction on how to transform industry trends into strategic advantage…and it all begins with a plan. Packed with multiple real customer examples, this presentation focuses on three fundamental strategies – optimize your infrastructure, manage the environment and improve workflows. (45 min) Luis Casado, Charles Page Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1026 Tuesday, November 06, 2007 18:00 - (1 hr, 45 min) Gartner Thu, 25 Oct 2007 12:57:55 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1129 Tuesday, November 06, 2007 18:25 - Consolidated archiving integrates all enterprise assets and provides a single, consolidated archive which can store documents, e-mails, IM, voice and video, in multiple formats and languages. This allows seamless investigation across all information sources. The Consolidated Archive can be operated as a software solution or as a hosted service. (20 min) Nicole Eagan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1091 Tuesday, November 06, 2007 18:50 - In order for IT to power business IT projects need to be aligned to the business strategy. How can you ensure that the right projects are chosen that are most relevant to business outcomes? This session presents customer examples that have implemented IT governance solutions and their benefits. (15 min) Marco Bertini Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1130 Tuesday, November 06, 2007 18:50 - At the heart of Autonomy's software infrastructure lays the IDOL™ Server. A unique platform that forms a conceptual and contextual understanding of all electronic data including unstructured information, be it text, e-mail, voice or video, to power the full spectrum of mission-critical enterprise applications including enterprise search and e-discovery. (15 min) Nicole Eagan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1099 Tuesday, November 06, 2007 18:50 - Discover how the Virtual PC Center, the complete virtualized PC solution from NEC Computers, is a strong alternative to traditional PCs, delivering improved security to reduced total cost of ownership. (15 min) Denis Gallon Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1132 Tuesday, November 06, 2007 19:15 - This session will discuss the BT HP Alliance, now in its forth year. We will discuss the achievements, the integration of processes and service delivery, how we engage together to deliver the benefits of a joint approach to design, transition and transformation of network and IT environments as a whole. (15 min) Jeremy Howard Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1110 Tuesday, November 06, 2007 19:15 - Any device, any application, any where with any connection technology — a dream for tomorrow or reality today. In this session AT&T will show you the dream is real! (15 min) Martin Silman Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=792 Wednesday, November 07, 2007 08:00 - Details to Follow (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Paolo Malinverno, Massimo Pezzini Mon, 08 Oct 2007 06:16:08 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=910 Wednesday, November 07, 2007 08:00 - This workshop will be a discussion and group problem solving session on techniques to create appropriate enterprise prioritization criteria for IT initiatives. It will include exploring the cultural, political and change-readiness of the organization and how to potentially tailor prioritization approaches to these factors. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Audrey L. Apfel, Donna Fitzgerald Mon, 08 Oct 2007 06:16:44 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=836 Wednesday, November 07, 2007 08:30 - The portfolio of system offerings from major vendors is struggling to keep up with the changing requirements of modern day businesses and IT organizations. Simple choices from the past have now become difficult ones as software, hardware, and services continue to evolve and merge. This panel presentation examines how software, hardware, and services offerings have changed and what IBM, HP, and Sun must do to enhance their positions as the primary providers of a complete systems portfolio. (1 hr) Gartner Mon, 22 Oct 2007 13:19:52 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=831 Wednesday, November 07, 2007 08:30 - An IT organization's enterprise location and structure define where it reports, who owns it, how many IT units, and the division between central and business unit location. As IT’s role transforms, choosing them gets even more difficult. This session gives actionable advice to solve the problem. (1 hr) John Mahoney Fri, 10 Aug 2007 08:09:59 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=903 Wednesday, November 07, 2007 08:30 - Significant portal evolution is coming. Through a concept called the “portal fabric”, the user will become the center of their own portal universe. The types and methods of client interaction will change dramatically. More Web 2.0 features will be leveraged by portal vendors in their products. (1 hr) Gene Phifer Fri, 10 Aug 2007 07:13:34 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=961 Wednesday, November 07, 2007 08:30 - (1 hr) Fabrizio Biscotti Fri, 10 Aug 2007 07:22:39 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=911 Wednesday, November 07, 2007 08:30 - Changes in the federal rules, customs and conventions are redrawing the models for litigation and compliance activities between businesses and governments--and IT managers are in the middle. Learn how to save jobs, save money and be a hero. (1 hr) Debra Logan Fri, 31 Aug 2007 11:42:51 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=893 Wednesday, November 07, 2007 08:30 - Successful outsourcing agreements don’t just happen: they require a lot of dedicated effort on the part of the customer and the service provider.  And the moment the contract is signed things start to change. How can customers and service providers make sure that price and service levels remain fair and competitive over the life of the agreement? Benchmarking and performance metrics can be developed and used synergistically to achieve best-in-class results. (1 hr) Jonathan Clift, Michael Hartley Fri, 10 Aug 2007 07:26:36 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=818 Wednesday, November 07, 2007 08:30 - Organizations trying to create a competitive cost basis can are presently weighing two options: building internal shared service centers versus F&A BPO. As the F&A BPO market is still relatively immature, is it the right option for your operations: and if so can you handle it? (1 hr) Cathy Tornbohm Mon, 03 Sep 2007 11:59:45 GMT Gartner Scenario http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=865 Wednesday, November 07, 2007 08:30 - As IT strives to become more relevant to the business of government, it often realizes that it is hampered by the wrong governance model. This presentation will explore the important indicators that suggest what the appropriate model is as well as examining some useful models to consider. (1 hr) John Kost Mon, 13 Aug 2007 11:08:11 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=989 Wednesday, November 07, 2007 08:30 - Eight disciplines, tightly aligned with the business, are essential to successful management and leadership of an applications environment. The maturity level indicates the quality of your near term performance and how well you're positioned to manage change. In this analyst - user roundtable, we'll discuss the key disciplines and indicators of applications maturity plus the actions that for improving performance.    (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Susan Landry Tue, 04 Sep 2007 04:20:25 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=990 Wednesday, November 07, 2007 08:30 - This roundtable will explore how to decide when you have too many or too few vendors. When is full service outsourcing better than a best of breed approach. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Linda R. Cohen Tue, 16 Oct 2007 06:53:20 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=991 Wednesday, November 07, 2007 08:30 - (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Philip Allega Tue, 16 Oct 2007 06:54:55 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1028 Wednesday, November 07, 2007 09:30 - (30 min) Gartner Tue, 14 Aug 2007 08:59:44 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=992 Wednesday, November 07, 2007 10:00 - Gartner Symposium/ITxpo is known for its Mastermind Keynotes. These hard-hitting interviews with technology's leading CEOs reveal corporate strategy, product direction and other question our audience wants answered. (45 min) Graeme Hackland, Guillaume Jacquemin Thu, 25 Oct 2007 13:11:54 GMT Keynote Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1029 Wednesday, November 07, 2007 10:45 - (30 min) Gartner Tue, 14 Aug 2007 09:00:39 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1133 Wednesday, November 07, 2007 11:15 - There is pressure on organizations to respond quickly to change in order to maintain competitive advantage, respond to markets and regulations, attract new customers and retain existing ones. BPM, business rules, integration and event-driven processing within an SOA can help organizations respond efficiently to these requirements — a presentation and case study show how. (45 min) Andrew Hobson, Dr Neil Thomson Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1077 Wednesday, November 07, 2007 11:15 - An IT transformation is complex, multi-faceted and requires the skills of talented teams, standards based, state of the art technology and the implementation of best practices. Find out how HP is streamlining processes, automating tools and technologies, standardizing services and transforming IT ecosystems into the six ‘go-forward’ global data centers. (45 min) Martin Walker Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1138 Wednesday, November 07, 2007 11:15 - If enterprise is the engine of global economy then communications - and increasingly, Unified Communications - is the engine of modern enterprise. The needs of successful organizations - ever-improving efficiency, productivity and customer service - must be served to enable it to stay ahead in a competitive environment. (45 min) Urban Gillström, Magnus Leonhardt, Zác Westbrook Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1093 Wednesday, November 07, 2007 11:15 - Application virtualization solutions promise to help you solve frustrating-and costly-management issues. But not all of these solutions deliver on their promises. Find out the advantages LANDesk(r) Application Virtualization provides, including requiring no agent and no infrastrucutre, and see why other solutions just don't stack up. (45 min) Andrzej Baldin Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1074 Wednesday, November 07, 2007 11:15 - A case study from Easynet and two of its most dynamic customers for whom the motoring world is the centre of their business: the World Rally Championship and TeleAtlas. This session will look at IT and performance, partnership and competitiveness in two of the most innovative global companies in the motoring world. (45 min) Christiaan De Backer, Simon Long, David Rowe Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1103 Wednesday, November 07, 2007 11:15 - CIOs from Hilton International and Stena Line join Vanco CEO, Allen Timpany, to explain why they selected Vanco's Virtual Network Operator model to meet their business goals and achieved lowest lifetime cost, highest service levels, global reach, maximum technology choice and freedom to adapt their network year on year. (45 min) Julian Daniel, Niclas Ingeström, Allen Timpany Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1135 Wednesday, November 07, 2007 11:15 - Increasing datastores, emergence of "outside the firewall" data, rising importance of unstructured and semi-structured data and "consumerization" of corporate knowledge are emerging trends in enterprise search. Exalead, a global provider of search software for business and the Web helps you to face these new challenges by empowering your company’s information agility and transform it into a critical competitive advantage. (45 min) François Bourdoncle Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1104 Wednesday, November 07, 2007 11:15 - Cost reduction, improved supply chain management, and productive mobile workers - Businesses appreciate benefits of the Extended Enterprise, but need to mitigate security risks by adopting effective security strategies. Verizon Business discuss leveraging efficiencies of the Extended Enterprise enabled by advanced communications technologies while minimizing potential transactional level security risks. (45 min) David Howorth Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1031 Wednesday, November 07, 2007 12:00 - (7 hr, 45 min) Gartner Tue, 14 Aug 2007 10:06:53 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1032 Wednesday, November 07, 2007 12:00 - (1 hr, 15 min) Gartner Thu, 25 Oct 2007 13:04:26 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1097 Wednesday, November 07, 2007 12:30 - The digital information age requires comprehensive display solutions that enable professional users, as well as broader audiences, to receive and leverage displayed contents at its best. Discover how display technology and products are coming together to form powerful display solutions that enable companies to run and grow their business. (15 min) Peter Kroyer Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1085 Wednesday, November 07, 2007 12:30 - Are your customers fully aware of the value IT adds to the enterprise? Defining, measuring and monitoring IT is vital in the drive to deliver a world-class customer service experience. (15 min) Michael Palmer, Pulak Rakshit Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1142 Wednesday, November 07, 2007 12:30 - The presentation will look at evolution to UC from three view points: end user, industry and technology to unified communications. (15 min) Zác Westbrook Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1127 Wednesday, November 07, 2007 12:30 - Enterprise Search is platform fundamental to mission-critical infrastructures. Discover why, with the key concepts and examples of organizations creating invaluable experiences for customers and employees alike. (15 min) Damien Islam-Frénoy Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=993 Wednesday, November 07, 2007 12:45 - The decision and management processes surrounding applications development and support are becoming more and more complex. CIOs and Application managers have to take decisions regarding in-house vs. outsourcing, inshore vs. offshore, fast-changing business requirements vs. stable portfolio management, and all this before fundamental technology questions can be addressed. This workshop will look at how performance management and benchmarking can be used to provide an effective framework for decision-making. Participants will be able to contribute to an interactive round-table discussion, sharing their own concerns and experiences, as well as best (and worst) practices, which will focus on these applications issues and look at how performance management and benchmarking techniques can help. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Jonathan Clift, Michael Hartley Mon, 08 Oct 2007 06:18:07 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1122 Wednesday, November 07, 2007 12:45 - Changes in business, technology and the economy will continue to drive the evolution of the CIO role.  Attend this dynamic and interactive workshop to understand the forces driving changes to the role and to work with your peers to understand how these changes will affect you. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Dave Aron, Tina Nunno Mon, 08 Oct 2007 06:18:48 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1092 Wednesday, November 07, 2007 12:55 - When building an energy efficient data center, power and cooling must be seen as a multifaceted approach that is key to delivering an energy-efficient infrastructure that allows an organization to increase computing density, improve power utilization and hold the line on soaring energy costs. (15 min) Jerome Riboulon Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1119 Wednesday, November 07, 2007 12:55 - (15 min) Easynet Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1112 Wednesday, November 07, 2007 12:55 - Any device, any application, any where with any connection technology — a dream for tomorrow or reality today. In this session AT&T will show you the dream is real! (15 min) Martin Silman Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1087 Wednesday, November 07, 2007 12:55 - An understanding of the importance of mobility and collaborative solutions and what is available for the large, distributed enterprise. The Verizon Business Mobility and Collaborative Solutions portfolio and roadmap can help enterprises achieve this securely, efficiently and cost-effectively (15 min) Roberta Mackintosh Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=951 Wednesday, November 07, 2007 13:15 - Strategic technologies impact the organizations long term plans, programs and initiatives. They may be strategic because they have matured to broad market use or because they enable strategic advantage from early adoption. We examine the top 10 technologies with new strategic impact in 2007. (1 hr) David W. Cearley Fri, 10 Aug 2007 08:26:43 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=926 Wednesday, November 07, 2007 13:15 - New opportunities emerge as service providers incorporate BPO as well as ITO services, promising higher efficiency with lower cost, but also bringing other business executives into the decision process. While ITO and BPO converge, offshore/nearshore country choices also proliferate, and in time the burgeoning global market will become a fully integrated offering. Here we review the state of these markets and examine how you should ready yourself as they converge (1 hr) Ian Marriott Tue, 28 Aug 2007 05:42:58 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=994 Wednesday, November 07, 2007 13:15 - Join Gartner Executive Programs Director Geir Balsnes along with CIOs from some of Europe's leading organizations in a frank and interactive panel discussion about the future of IT. Please check back for further information on topics and participants. (1 hr) Geir Balsnes, Roy Marshall, Gerry Pennell Fri, 05 Oct 2007 11:01:01 GMT Panel http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=849 Wednesday, November 07, 2007 13:15 - Most organizations are still struggling to manage a mix of business applications across their organization. In response, many are seeking the 'magic bullet' of having a single instance across their applications. However, the world is not that simple and organizations face a number of challenges in creating a business applications strategy that will support their strategic objectives. This session will identify the emerging best practices for managing a business applications portfolio and help CIOs and application managers understand how to choose the optimal balance of deployment methods (such as on premise, SaaS and BPO) for their organization. (1 hr) Andy Kyte, Nigel Rayner Fri, 10 Aug 2007 08:38:43 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=788 Wednesday, November 07, 2007 13:15 - As IT moves into the next wave of Internet-based technologies and business models, the nontraditional IT user will have more of an impact on which products and services are offered by the enterprise. These users will be responsible for many ad hoc "on the fly" projects using both Web 2.0 technologies and valuable, sometimes critical and confidential, corporate business services. With most enterprises overall governance strategies (i.e. SOA Governance) still in their infancies, Web 2.0 create yet another disruption and distraction. (1 hr) Paolo Malinverno Tue, 28 Aug 2007 05:26:14 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=935 Wednesday, November 07, 2007 13:15 - In 2007, a few organizations have mastered the art and science of innovation. They have developed the disciplines, processes, culture and management to create breakthroughs in services, products and operations. These organizations break new ground in their industry and the overall business environment – and they do it again and again. In 2008-2012, mastering innovation will require a rich mix of theoretical and practical elements. (1 hr) Kathy Harris Fri, 31 Aug 2007 11:43:44 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=805 Wednesday, November 07, 2007 13:15 - Business Intelligence will experience extensive innovation and transformation in the near future. This presentation will discuss how emerging trends and technologies such as integrated search, interactive visualization, in memory analysis, predictive analytics, process driven BI and software as a service (SaaS) can be leveraged to build more powerful, user friendly business intelligence applications. This presentation will also analyze the disruptive impact these emerging technologies may have on today’s Business Intelligence vendors. (1 hr) Andreas Bitterer, Neil Chandler Fri, 10 Aug 2007 08:39:58 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=898 Wednesday, November 07, 2007 13:15 - Supporting and facilitating social interactions will become the primary role of IT in most enterprises by 2012. Technology will be become invisible as it is subsumed and consumed by social interaction. (1 hr) Tom Austin, Nikos Drakos Mon, 13 Aug 2007 04:26:41 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=907 Wednesday, November 07, 2007 13:15 - The PPM Maturity Model is a new construct that endeavors to do a few things for our clients that other models don't. First, it emphasizes processes and relationships over technology and numbers. Second, there is no assumption that higher maturity should be the goal. This session will introduce Gartners PPM Maturity Model and illustrate its use in identifying improvement opportunities. (1 hr) Donna Fitzgerald, Lars Mieritz Fri, 10 Aug 2007 08:34:33 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1034 Wednesday, November 07, 2007 14:15 - (30 min) Gartner Tue, 14 Aug 2007 10:10:31 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1056 Wednesday, November 07, 2007 14:20 - This presentation provides a set of models, frameworks and approaches to starting or improving project prioritization activities. The key research findings that will be explored will pinpoint techniques that take into account the organizational dynamics and the politics inherent in portfolio management activities (25 min) Audrey L. Apfel Tue, 06 Nov 2007 11:47:57 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1057 Wednesday, November 07, 2007 14:20 - Companies have been working on their supply chains for years and the focus for many has started to switch from cost reduction to competitive advantage. This change in focus plus the rise of globalization is driving increasing growth into the supply chain management application market. This session will give you an insight to some of the key drivers of the SCM application market and how users and vendors are responding. (20 min) Tim Payne Mon, 17 Sep 2007 10:52:16 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1047 Wednesday, November 07, 2007 14:20 - Global delivery, standardization/ automation and process focus are major changes affecting the way service providers and recipients interact in internal help desk outsourcing relationships. We position key providers in the European market and describe key benefits and challenges customers will be facing in help desk outsourcing relationships. (20 min) Claudio Da Rold Mon, 17 Sep 2007 10:52:43 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1049 Wednesday, November 07, 2007 14:20 - Identity theft and increased fraud is driving demand for strong authentication but many barriers still remain to increased adoption. (20 min) Ant Allan Mon, 29 Oct 2007 12:08:28 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1055 Wednesday, November 07, 2007 14:20 - (20 min) David Norton Mon, 17 Sep 2007 10:53:34 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=921 Wednesday, November 07, 2007 14:35 - Open source software and standards can help avoid vendor lock in, but few IT organizations have looked thoroughly at what a full commitment to "openness" entails. Starting from public sector experiences, we dispel myths and provide advice about how to reap benefits and prevent risks of openness (1 hr) Andrea Di Maio Mon, 03 Sep 2007 12:00:37 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=842 Wednesday, November 07, 2007 14:45 - Mega-vendors participating in the business application markets have been quick to "declare victory" in defining their products and/or services compliant with SOA. Some vendors are pushing users to invest in expensive upgrades or migrations to achieve the benefits of SOA. In this presentation we will present a model for users to evaluate a vendors SOA strategy via their service and business application offerings. We will use the model to evaluate the “big four mega-vendors” participating in the business applications market. (1 hr) Jeff Comport, Yvonne Genovese Fri, 10 Aug 2007 08:51:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=960 Wednesday, November 07, 2007 14:45 - Organizations should be treating sourcing as more than a tactical procurement exercise. Business and IT leaders need sourcing to provide the strategic advice and tactical actions that support a business driven set of sourcing strategies.. (1 hr) Linda R. Cohen Thu, 16 Aug 2007 11:05:48 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=802 Wednesday, November 07, 2007 14:45 - CIOs are facing changing business demands and a changing supply of IT talent. They need to emphasize the roles and skills that link IT to the business, suppliers, partners and customers. This presentation looks at strategies CIOs can take to build the next-generation IT workforce. (1 hr) Diane Berry, Lily Mok Tue, 28 Aug 2007 05:30:28 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=825 Wednesday, November 07, 2007 14:45 - Most IT operations groups have embraced IT service management as a goal for operational excellence. It’s essential to define their portfolio of IT services and decompose them into a catalog of standard services that business customers can order. Few have the people, process and tools for this today. (1 hr) Debra Curtis Fri, 10 Aug 2007 08:52:19 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=859 Wednesday, November 07, 2007 14:45 - Too often, EA is not used in projects or is deemed to slow them down or increase cost. EA can be leveraged by projects in repeatable consistent and valuable ways -- but this requires process change, culture change and new project-centric architecture models. (1 hr) Philip Allega Fri, 10 Aug 2007 08:50:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=888 Wednesday, November 07, 2007 14:45 - This presentation will look at why the enterprise might want to consider a “green” data center, what that actually means, how would you create one on a “green field” site (no pun intended) and how you might greenify an existing data center. (1 hr) Rakesh Kumar, Simon Mingay Fri, 31 Aug 2007 11:47:43 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=914 Wednesday, November 07, 2007 14:45 - The best way to address security and risk compliance issues is proactively with a formal program of controls. This session presents the structure, elements, and steps necessary to develop a mature security program. (1 hr) French Caldwell Fri, 10 Aug 2007 08:45:31 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=871 Wednesday, November 07, 2007 14:45 - Is collaboration really just a veil for "the customer has the leverage?" Are the benefits of "collaboration" skewed to one party at the expense of another? Will future technology right the balance or make it worse? Come join us in this debate as we pit retailer vs. consumer products company. (1 hr) John Davison, Andrew Hughes Fri, 10 Aug 2007 08:49:03 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=996 Wednesday, November 07, 2007 14:45 - CIOs and IT organizations are under pressure to reduce costs, both for standard efficiency reasons and also to make more room in the IT budget for growth and innovation. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Christopher Allen, Dave Aron Mon, 08 Oct 2007 06:18:20 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1036 Wednesday, November 07, 2007 15:45 - (30 min) Gartner Tue, 14 Aug 2007 10:14:33 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1062 Wednesday, November 07, 2007 15:50 - The markets for BI Platforms, Data Warehouse DBMS products, Data Integration tools, and Data Quality tools are highly dynamic, with constant disruptions, increasing overlap, and a significant complexity for buyers. Attend this Marketplace Session to ask questions about the vendors you are considering or are doing business with already. Who is hot and who is not? Which vendors will survive the consolidation? Which vendors understand where the market is going? Hear the Gartner position on the vendors, unfiltered. (20 min) Andreas Bitterer Mon, 17 Sep 2007 10:43:06 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1058 Wednesday, November 07, 2007 15:50 - The delivery of application services through ‘offshore’ or ‘global delivery’ approaches is now commonplace in Europe. We examine the provider landscape through the 2007 Magic Quadrant. (20 min) Ian Marriott Mon, 17 Sep 2007 10:43:32 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1059 Wednesday, November 07, 2007 15:50 - Organizations launching Business Process Management initiatives encounter scores of BPMS vendors offering “BPM Solutions.” This session discusses the current and future vendor landscape and provides vendor/product selection guidance for users. (20 min) Janelle B. Hill Mon, 17 Sep 2007 10:44:01 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1060 Wednesday, November 07, 2007 15:50 - We explain the IT Operations hype-cycle (20 min) Milind Govekar Tue, 16 Oct 2007 05:08:55 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1061 Wednesday, November 07, 2007 15:50 - Session will provide an overview of the state of the market for Collaboration (1 hr) Nikos Drakos Mon, 17 Sep 2007 10:44:54 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1080 Wednesday, November 07, 2007 16:15 - Have you consolidated and centralized IT but you’re still not getting the results you expected? Are line-of-business managers still complaining about IT costs and a lack of IT responsiveness? Making the move to a true shared services model takes you beyond the traditional cost-centre approach to a flexible supplier/consumer model. (45 min) Charles Ashman Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1101 Wednesday, November 07, 2007 16:15 - Today's fast changing environment requires IT professionals to rapidly adapt their IT infrastructure to meet new business requirements. Such moves usually imply a growing complexity which is becoming more difficult and costly to manage. A new generation of infrastructure solutions would allow for a much more simplified management of businesses. (45 min) Jean-Claude Tagger Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1094 Wednesday, November 07, 2007 16:15 - How can companies innovate? Translating great ideas into practice requires a cultural change. Forward thinking companies are making business innovation a reality by adopting enterprise SOA. Aligning IT and business is a challenge as they speak different languages. The CIO needs to take the lead and bridge the divide. (45 min) Malhar Kamdar Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1068 Wednesday, November 07, 2007 16:15 - Consumer behavior will drive the shift towards service revolution era. Capability for service innovations, industrial service production and providing rich customer intimate service experiences will be critical success factors. Hear more about concrete Nordic experiences of digital self-services and how you should prepare for the second wave of digitalization. (45 min) Pekka Viljakainen Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1123 Wednesday, November 07, 2007 16:15 - As businesses adopt the Internet to deliver critical business processes to partners and suppliers, we look at both Web and IP-based application acceleration. Hear how to deliver applications including SAP and PLM/SCM over the Internet while reducing costs of ownership and increasing adoption and productivity. (45 min) David Keane Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1081 Wednesday, November 07, 2007 16:15 - Wincor Nixdorf, is one of the leading suppliers of IT solutions, products and services for the European retail and banking industries. With over 8000 employees operating in 90 countries, they use an enterprise-wide solution for software development, built on MKS Integrity to manage their complete business process. (45 min) Hans-Joachim Stocker Fri, 08 Aug 2008 14:09:14 GMT Solution Provider Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1039 Wednesday, November 07, 2007 17:00 - (15 min) Gartner Tue, 14 Aug 2007 10:19:40 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=997 Wednesday, November 07, 2007 17:00 - Organizations are at varying degrees of maturity in managing their vendors.  Some have long standing formal organizations and processes while others are just beginning to get control over their vendors.  This interactive session will identify common vendor management challenges and provide recommendations on how to improve vendor performance regardless of the maturity of an organization’s approach to vendor management. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Linda R. Cohen, Ian Marriott, Richard Mitchell, Frank Ridder Mon, 08 Oct 2007 06:18:31 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=803 Wednesday, November 07, 2007 17:00 - There is much concern about the impact of the loss of Baby Boomers from the workforce. This presentation discusses the actions that organizations can take to address the potential loss of talent and impact to the IT organization. The focus will be on how to creatively extend the Baby Boomers careers and how to leverage the benefits from a multi-generational workforce to create a strong talent pipeline. (Please arrive early to take your place and avoid disappointment, This session is for end-users only) (1 hr, 30 min) Diane Berry, Lily Mok Mon, 08 Oct 2007 06:16:32 GMT Gartner Interactive Workshops http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=786 Wednesday, November 07, 2007 17:15 - While Web 2.0 is composed of very important new methodologies, technologies, applications and vendors, more impactful things are on the horizon, including the semantic Web and virtual worlds. The semantic Web promises a common framework for date to be shared and reused across application, enterprise and community boundaries. And virtual worlds will deliver a new UX paradigm, and the promise of new methods for communities to interact. (1 hr) David Mitchell Smith Tue, 28 Aug 2007 05:29:16 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=889 Wednesday, November 07, 2007 17:15 - Server virtualization is rapidly becoming the default – most large enterprises have started deployments, and penetration doubles each year. VMware has dominated the market, but good alternatives are emerging. The market is boiling with change – good choices and planning are important. (1 hr) Thomas J. Bittman, Philip Dawson Mon, 13 Aug 2007 11:12:45 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=796 Wednesday, November 07, 2007 17:15 - There is major change coming in the way organizations use information technology--meaning big changes for IT organizations. This presentation will look at how IT organizations must adapt. It will include results from a Gartner research survey on the changing shape of IT. (1 hr) Ellen Kitzis Fri, 10 Aug 2007 09:16:55 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=933 Wednesday, November 07, 2007 17:15 - Telecommunications and networking are huge and growing markets. There are major structural changes underway, and the conventional wisdom about what it takes to win is often wrong. This session sorts out the future of communications carriers, equipment providers and services. (1 hr) Martin Gutberlet Fri, 10 Aug 2007 09:02:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=852 Wednesday, November 07, 2007 17:15 - Consumerization, communities, RFID, web segmentation, new demographics, advanced self service, voice of the web-native customer – these trends define a wave of disruptive forces driving the next generation of CRM. Time to innovate – CRM leaders are already crossing this chasm. (1 hr) John Radcliffe, Ed Thompson Fri, 10 Aug 2007 09:07:13 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=901 Wednesday, November 07, 2007 17:15 - The traditional market for ECM is being turned on its head. Between incursions of lighter-weight Basic Content Services tools and the beginnings of real SaaS offerings, there are a host of choices (1 hr) Debra Logan Fri, 31 Aug 2007 11:48:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=857 Wednesday, November 07, 2007 17:15 - It’s not good enough to perform each aspect of enterprise architecture (EA) well. Rather, leading practitioners realize that architecting the relationships between EA viewpoints is an important part of a more effective, holistic EA. This session shows how to accomplish this. (1 hr) Brian Burke Fri, 10 Aug 2007 09:05:50 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=823 Wednesday, November 07, 2007 17:15 - Configuration Management Databases (CMDB) continue to be a high profile initiative, promising to enable IT to have an IT services view for improved impact analysis to reduce risk and improve availability. Success will be fleeting or worse non-existent unless several prerequisites are met for key processes and organizational alignment. This presentation dispels CMDB hype and provides insight into what is needed to achieve success or run the risk of having to repeat the investment again! This presentation discusses what to do’s strategies and what not to do hurdles as well as a focus on the emerging set of CMDB tools. If you’re thinking CMDB, don’t miss this presentation! (1 hr) Will Cappelli Fri, 10 Aug 2007 09:08:15 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=811 Wednesday, November 07, 2007 17:15 - Business Rule Management (BRM) is a concept that has not yet been embraced by most enterprises. This presentation will examine the value that comes from the explicit management of business rules, policies and scenarios. We will examine the concept of BRM, the vendors and the technologies with a focus on how BRM supports enterprise decision making. (1 hr) Marc Kerremans Fri, 10 Aug 2007 09:15:40 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=998 Wednesday, November 07, 2007 17:15 - Identity and access management (IAM) is widely recognized as improving security efficiency and effectiveness as well as facilitating business agility and productivity. But IAM programs will fail if organizations focus only on the technologies and ignore other controls, processes, architecture and governance. Share ideas at this roundtable with your peers regarding what works and what doesn’t when planning, implementing and managing IAM. (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Ant Allan Tue, 04 Sep 2007 04:24:40 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=999 Wednesday, November 07, 2007 17:15 - Many organizations have moved past talking about the IT Infrastructure Library (ITIL) and are in the midst of implementing at least portions of it.  Learn from peers what has worked for them, and perhaps more importantly what they would do differently if given the chance (Bookings for this session can be made by sending an email to emea.1on1symposium@gartner.com) (1 hr) Debra Curtis Tue, 16 Oct 2007 06:56:26 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1000 Wednesday, November 07, 2007 17:15 - Poor data quality is an often-overlooked business issue but it can have a large negative impact. This roundtable will explore ideas and approaches for measuring the impact of data quality issues, identifying metrics for ongoing assessment of data quality levels, and organizational strategies to align business and IT resources for lasting impact. (1 hr) Ted Friedman Thu, 01 Nov 2007 12:38:10 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1040 Wednesday, November 07, 2007 18:00 - (1 hr, 45 min) Gartner Thu, 25 Oct 2007 13:03:12 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1078 Wednesday, November 07, 2007 18:25 - An Information Lifecycle Management (ILM) strategy puts information to work, allowing businesses to capitalize on mission-critical information while reducing costs, generating new revenue streams and addressing compliance issues. Learn about how your organization can benefit from an HP ILM solution. (15 min) Brian O'Gilvie Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1131 Wednesday, November 07, 2007 18:25 - ZANTAZ Advanced eDiscovery solution performs disclosure operations automatically. This fourth-generation retrieval and analysis approach overcomes traditional language barriers to allow the full spectrum of information analysis and review from keyword and Boolean to context, clustering and conceptual search. Advanced operations include metadata generation, tag search, de-duplication, alerting and workbook operations. (15 min) Nicole Eagan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1145 Wednesday, November 07, 2007 18:25 - The presentation will take a look at how telecom suppliers can meet customer requirements for mobile solutions. (15 min) Magnus Leonhardt, Zác Westbrook Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1100 Wednesday, November 07, 2007 18:50 - Biometric solutions are expected to contribute to the world of International Security. NEC has an authority in this field and aim to develop global security. NEC shares its vision, illustrating their determination in the development and implementation of security solutions by various examples of implementation, benchmark results and new technology. (15 min) Ruud ten Hoorn Fri, 08 Aug 2008 14:09:13 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1120 Wednesday, November 07, 2007 18:50 - BT outlines its experience and that of customers it has helped to unleash hidden value through mobilizing business processes. Sharing learnings surrounding its industry leading FMC, flexible working and global remote access services, and most importantly how BT's customers benefited from these services and positively impacted their carbon footprint. (15 min) Rakesh Mahajan Fri, 08 Aug 2008 14:09:14 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1143 Wednesday, November 07, 2007 19:15 - We want to help you make the best possible decisions every day. This short demonstration Gartner for IT Leaders will show how new types of ‘toolkit’ research provides decision support tailored to your role. We will also show how the service addresses client requests to be more relevant and timely; to help 'understand what my peers are doing'; to help 'understand your organizations’ performance v. best practice' – and where/how to drive improvement. (15 min) Neil Davison Thu, 18 Oct 2007 14:30:08 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1042 Wednesday, November 07, 2007 20:00 - (3 hr, 30 min) Gartner Thu, 25 Oct 2007 12:58:15 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=885 Thursday, November 08, 2007 08:30 - A spectrum of choice now exists for organizations looking for desktop alternatives (ie. blade PCs, hosted desktops, and software streaming). No one choice is an ideal fit for every organization, and a fuller understanding of all the considerations of each is necessary to make informed decisions. (1 hr) Mark A. Margevicius Fri, 05 Oct 2007 06:33:22 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=964 Thursday, November 08, 2007 08:30 - IT Infrastructure & Operations (I&O) Leaders tell us that their highest priority is to enhance and demonstrate the business value.  To do so is complex and multi-faceted – involving process, people and technology. To systematically improve and to leverage those actions that offer the greatest potential, Gartner has developed the I&O Maturity Model (IOMM). This presentation not only describes the IOMM but provides practical advice on how you can use it to move towards that elusive goal of business partnership. Key issues include: (1 hr) Leif-Olof Wallin Thu, 09 Aug 2007 10:46:37 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=806 Thursday, November 08, 2007 08:30 - Solid practices and technology for data integration are required to achieve reliable consolidation, synchronization and delivery of data throughout the enterprise. Data integration architectures, tools, and markets are morphing as they become integral functions in an enterprise's information infrastructure. (1 hr) Ted Friedman Thu, 09 Aug 2007 10:57:59 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=927 Thursday, November 08, 2007 08:30 - Marketplace hype and confusion around IT utility services has been and continues to be significant.  Despite the high profile of IT utility marketing campaigns, the actual adoption has been slow to mature. This presentation will provide a market update and discuss the various IT Infrastructure Utility offerings and their successes and failures. (1 hr) Claudio Da Rold Tue, 28 Aug 2007 05:43:48 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=934 Thursday, November 08, 2007 08:30 - Users tell us during 2007 they plan to spend over one fifth of their total IT budget on solutions involving SOA, Web Services, or Web 2.0 technologies. This session describes the market scenario as some of these technologies emerge and others cross the chasm into mainstream adoption. (1 hr) Fabrizio Biscotti Thu, 09 Aug 2007 10:50:49 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=821 Thursday, November 08, 2007 08:30 - ITIL has emerged as a defacto best practice process framework for IT Infrastructure and Operations groups. The release of ITIL version 3 in May 2007 solidified its role as a catalyst in transforming to a service-centric IT organization. In this session, we will discuss the myths and realities of implementing ITIL including pitfalls to avoid and specific proven methods to achieve quantifiable objectives.. (1 hr) Milind Govekar Fri, 31 Aug 2007 11:48:29 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=918 Thursday, November 08, 2007 08:30 - Identity and access management remains a cornerstone of secure business enablement as organizations move towards Security 3.0. Managing the identities of your most important business assets is becoming increasingly centralized and abstracted from the resources and services they access, so improving security efficiency and effectiveness as well as facilitating business agility and productivity. (1 hr) Ant Allan Tue, 28 Aug 2007 05:41:18 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=789 Thursday, November 08, 2007 08:30 - The cycle time between the beginning of an AD project and its delivery continues to shrink. In turn, technology must keep up with accelerating business demands. In this presentation we look at the next-generation AD platforms, such as Microsoft .NET and Java, which are focused on adaptability and flexibility to meet the growing demands of IT solutions. (1 hr) David Norton Thu, 09 Aug 2007 10:59:29 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=868 Thursday, November 08, 2007 08:30 - Co-opting customer competence has become de rigeur in many industries. The consumerization of IT and the empowerment of customers to create, direct and deploy products and services to the mass market are changing the terms of trade between the buyer and the supplier. The emergence of social networks, blogs, pods and viewer-created content is reinventing the value chain, and companies must willingly, or by default, co-opt this customer influence on their brand to defend and grow their products and services. (1 hr) Adam Daum, Alistair Newton Wed, 10 Oct 2007 10:30:06 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1043 Thursday, November 08, 2007 09:30 - (4 hr, 30 min) Gartner Tue, 14 Aug 2007 10:30:49 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1044 Thursday, November 08, 2007 09:30 - (30 min) Gartner Tue, 14 Aug 2007 10:31:52 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1144 Thursday, November 08, 2007 09:40 - We want to help you make the best possible decisions every day. This short demonstration Gartner for IT Leaders will show how new types of ‘toolkit’ research provides decision support tailored to your role. We will also show how the service addresses client requests to be more relevant and timely; to help 'understand what my peers are doing'; to help 'understand your organizations’ performance v. best practice' – and where/how to drive improvement. (15 min) Neil Davison Thu, 18 Oct 2007 14:29:42 GMT Marketplace Theater Presentation http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=940 Thursday, November 08, 2007 10:00 - There’s been much hype in the past few years that “IT doesn’t matter” and “The End of Corporate Computing”. Many pundits have even gone so far as to claim business can exist without IT at all. What if that were true? This presentation will explore the most extreme potential future for IT – a business norm without conventional IT - and will separate truth from myth. (1 hr) Colleen M. Young Wed, 03 Oct 2007 15:53:24 GMT Gartner Maverick Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=938 Thursday, November 08, 2007 10:00 - In accelerating and demanding environments, continuous innovation is an essential element for sustained business performance. This presentation examines how the capability for creativity can be built using advanced information and knowledge management, tools, techniques and an inspirational culture. (1 hr) Kathy Harris, Susan Landry Thu, 09 Aug 2007 11:01:34 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=797 Thursday, November 08, 2007 10:00 - CIOs continue to look for ways to make IT governance more effective, raise the profile of IT and clarify IT management’s role and contribution to the enterprise. Gartner takes a new approach to defining, implementing and tailoring IT governance in your enterprise. (1 hr) Michael Gerrard Thu, 09 Aug 2007 11:11:12 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=847 Thursday, November 08, 2007 10:00 - "Second Life" is not the only virtual world. A look at the evolution, taxonomy and characteristics of virtual worlds can help you decide which is the most appropriate choice (or choices) for your enterprise. (1 hr) Stephen Prentice Thu, 09 Aug 2007 11:08:24 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=851 Thursday, November 08, 2007 10:00 - Businesses are seeking ways to achieve growth in increasingly competitive markets. Four new technologies are gaining visibility for helping organizations deliver decisive business results: Sales performance management, sales analytics, sales effectiveness ecosystems and sales mobility applications. (1 hr) Ed Thompson Thu, 09 Aug 2007 11:07:24 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=920 Thursday, November 08, 2007 10:00 - SaaS, consumerization, global class systems, web 2.0 and open source are all feeding off each other. Collectively, the five constitute a Christiansen-class discontinuity of epic proportions with the potential to completely disrupt whole market segments as well as business and deployment models. (1 hr) Tom Austin Fri, 31 Aug 2007 11:49:03 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=913 Thursday, November 08, 2007 10:00 - The Gartner for IT Leaders interactive security tool can help you to create the first level self assessment of your security program. This presentation reviews the Gartner Information Security maturity models and shows how they fit with one another. (1 hr) Tom Scholtz Thu, 09 Aug 2007 11:04:09 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=876 Thursday, November 08, 2007 10:00 - Cisco, Microsoft, IBM, Google, and scores of others are aggressively adding unified communications and collaboration applications to their portfolios. Exploiting this trend is imperative to ensuring competitive advantage over the next decade. Key topics examined include the demise of the IP-PBX, the implications of converged conferencing, impact on users of multiple communication modalities, the relevance of the booming social software market, and justifying investment. (1 hr) Martin Gutberlet, Jeffrey Mann Thu, 09 Aug 2007 11:06:10 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=890 Thursday, November 08, 2007 10:00 - The world of server operating systems is shrinking. Who will be the winners and losers? Will Windows and Linux growth come at each others expense? Will the Unix market be stable, grow, or decline? Will zOS make a comeback in the market? This presentation will look at the fates of the operating systems and the vendors behind them. (1 hr) Philip Dawson Thu, 09 Aug 2007 11:05:06 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1046 Thursday, November 08, 2007 11:00 - (30 min) Gartner Tue, 14 Aug 2007 10:34:17 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1067 Thursday, November 08, 2007 11:05 - An information-centric infrastructure is critical to the success of initiatives such as business intelligence (BI), master data management and content management. This session describes the vision of an information-centric infrastructure and gives you insight into what classes of technologies and which vendors can be leveraged to begin working toward this vision in your organization. (20 min) Debra Logan Mon, 17 Sep 2007 10:45:19 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1063 Thursday, November 08, 2007 11:05 - Users tell us during 2007 they plan to spend over one fifth of their total IT budget on solutions involving SOA, Web Services, or Web 2.0 technologies. This session describes the market scenario for SOA, Web Services and Web 2.0 as some of these technologies emerge and others cross the chasm into mainstream adoption. (20 min) Fabrizio Biscotti Mon, 17 Sep 2007 10:45:44 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1064 Thursday, November 08, 2007 11:05 - Similar to BPM technology market, Business Rules Engines are expanding in functionality, importance and hype!  Technology providers are evolving their products into Business Rule Management Systems (BRMS), the next generation of rule technology providing above and beyond the level of functionality offered in traditional rule technology.  Come hear whether this expanded functionality, partner ecosystem and hype truly valuable or is it just an attempt to stave off acquistion and market consolidation. (20 min) Marc Kerremans Mon, 17 Sep 2007 10:46:09 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1065 Thursday, November 08, 2007 11:05 - Explain Gartner's wireless email MQ (20 min) Leif-Olof Wallin Mon, 17 Sep 2007 10:46:36 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1066 Thursday, November 08, 2007 11:05 - Customer data integration (CDI) hubs help organizations create and leverage a single view of the customer in a heterogeneous environment. The market is growing rapidly and the products are maturing. This session will give you insight into which vendors are playing in the CDI hub market (and the wider master data management (MDM) scene) and how Gartner rates them. It will help you evaluate these products. (20 min) John Radcliffe Mon, 17 Sep 2007 10:47:53 GMT Gartner Marketplace Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=941 Thursday, November 08, 2007 11:30 - In 2009, Google's massive stores of personal information are spectacularly breached. The aftermath bankrupts Google and dramatically affects social attitudes towards IT. This presentation examines the causes and effects of this spectacular IT-enabled economic and social meltdown, and how Google and other major Internet players might have acted to prevent it. (1 hr) Whit Andrews, Jay Heiser Wed, 03 Oct 2007 15:54:13 GMT Gartner Maverick Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=784 Thursday, November 08, 2007 11:30 - SOA appeals to a broad spectrum within an organization: programmers, project leaders, software architects, CIOs and even CEOs want it. All of them can not possibly have the same expectations of SOA. Meeting the expectations requires experience and competence. (1 hr) Massimo Pezzini Tue, 28 Aug 2007 05:30:00 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=830 Thursday, November 08, 2007 11:30 - This session will focus on how CIOs can best manage information. It will present an framework for CIOs and IT leaders to look at information in the enterprise holistically, as well as specific strategies for strategic information initiatives. EXP research based. (1 hr) Tina Nunno Thu, 09 Aug 2007 11:58:09 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=945 Thursday, November 08, 2007 11:30 - Gartner believes that the business demands of the 21st century will require a new type of “emergent” enterprise architecture which identifies a small number of rigidly enforced constraints rather than all-encompassing standards.  This type of approach leads to a more business-relevant architecture, ensuring interoperability while enabling rapid reconfiguration and extension of the business. The critical constraints for every enterprise will be different – and success is contingent on your ability to recognize what yours should be. (1 hr) Brian Burke Thu, 09 Aug 2007 11:15:39 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=816 Thursday, November 08, 2007 11:30 - The Business Process Outsourcing market is at a crossroads. Customer satisfaction is underwhelming and profitability of some suppliers is weak. It’s clear that something has to change. In this presentation Gartner examines the current state of the BPO market and makes a series of recommendations to both users and providers of BPO that will address some of the fundamental structural flaws currently stopping BPO from reaching its real potential and conversely what will be the benefits of BPO 2.0 in the future. (1 hr) Ben Pring Mon, 13 Aug 2007 04:35:11 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=875 Thursday, November 08, 2007 11:30 - Mobile wireless devices will become first class web citizens supporting a wide range of web technology. Enterprises will use the mobile web them for both employee and customer applications and must become experts in mobile web design, development and support. (1 hr) Nick Jones Fri, 31 Aug 2007 11:49:24 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=883 Thursday, November 08, 2007 11:30 - Client computing is about connecting users to applications, but devices get in the way. The “footprint” on the device where your applications work must be managed and secured, but diversity makes this hard: some are not yours to manage, while rapidly changing mobile devices present a moving target for applications. Amidst this chaos, technology offers new hope. Virtualization will liberate those device footprints, turning them into more predictable bubbles of software. By removing device hardware from the equation, you will gain flexibility and new ways to manage the growing influx of consumer technologies. (1 hr) Brian Gammage Thu, 09 Aug 2007 11:56:02 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=931 Thursday, November 08, 2007 11:30 - In this session we will examine the current state and future direction of the disk storage systems market, identifying the key architectures and technology trends that represent fundamental differentiators and concluding with summary evaluations of mainstream vendors. (1 hr) Roger W. Cox Thu, 09 Aug 2007 11:53:09 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=870 Thursday, November 08, 2007 11:30 - Leading financial services firms have shown that, done right, standardization and shared services provide business value. Done wrong, they result in user resistance and wasted investment. We help you learn from some of the hard won successes in financial services – regardless of your industry. (1 hr) Peter Redshaw Thu, 09 Aug 2007 11:57:12 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1148 Thursday, November 08, 2007 11:30 - An IT organization's enterprise position and structure define where it reports, who owns it, how many IT units, and the division between central and business unit location. As IT’s role transforms, choosing them gets even more difficult. This session gives you the chance to share and learn from experience of others and from Gartner's research into the fast-changing and vital topic. (1 hr) John Mahoney Mon, 29 Oct 2007 07:53:52 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1048 Thursday, November 08, 2007 12:30 - (1 hr) Gartner Thu, 25 Oct 2007 13:04:49 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1050 Thursday, November 08, 2007 13:15 - (30 min) Gartner Thu, 25 Oct 2007 12:56:51 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=943 Thursday, November 08, 2007 13:45 - Users are finding that they are more and more dependent on one or more of the software mega vendors for large portions of their technology portfolio. As the mega vendors continue to broaden portfolios, the pace of technology has picked up and customer pressure for better business outcomes is growing even stronger. This session identifies key software market disruptions that will create havoc for the software mega vendors and their users as they struggle to adapt to the person-centric, Web-based future with new offerings, new delivery models, and new business strategies. (1 hr) Jeff Comport, Yvonne Genovese Thu, 09 Aug 2007 11:23:17 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=844 Thursday, November 08, 2007 13:45 - Process patents, open source and virtual property are all significant transformations to the IP landscape which the general public are only just starting to realize. These changes will challenge organizational IT users to rethink both their role as consumers and their relationship with industry participants. (1 hr) Brian Prentice Thu, 09 Aug 2007 11:37:56 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=944 Thursday, November 08, 2007 13:45 - Effective CIO and IS participation in corporate planning is critical for business and IS success, as it ensures the IS organization is contributing the right things, in the right ways, to support business success. Yet, getting to an effective plan is among the most difficult tasks a CIO has to perform. (1 hr) Mary Mesaglio Thu, 09 Aug 2007 11:21:36 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=850 Thursday, November 08, 2007 13:45 - "SOA, WOA and the emergence of new vendor ecosystems is changing the notion of “application” from a pre-defined set of users, tasks and interfaces to embrace dynamically assembled process and content services. This presentation will explore how users can benefit from the new web-centric paradigm. or Web 2.0 continues to modify the landscape for applications such as e-commerce and indeed all web based applications and processes. This session will outline the key technologies involved and forecast how Web 2.0 will impact ERP, SCM and CRM through to 2012." (1 hr) Christian Hestermann, Tim Payne Thu, 09 Aug 2007 11:34:57 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=902 Thursday, November 08, 2007 13:45 - There is an onslaught of new products and product upgrades hitting the portals, content management tools and collaboration support markets. What to do with Sharepoint, Hannover, Vista, Office 2007, Google Applications, Aqualogic and all the others? (1 hr) Anthony Bradley, Jeffrey Mann Thu, 09 Aug 2007 11:32:30 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=824 Thursday, November 08, 2007 13:45 - There are fundamental principles of running a business such as understanding who your customers are and developing and marketing well defined services that satisfy customer needs at market competitive prices.  Running IT Operations with the rigor and discipline of a business will help enable the enterprise to be successful.  In this presentation, we will explore pragmatic ways to move to running IT Operations like a business for the business. (1 hr) Debra Curtis Fri, 31 Aug 2007 11:49:42 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=924 Thursday, November 08, 2007 13:45 - Often deals are done for IT products before the contract is even discussed. This is not the bets way to negotiate contract terms and conditions as leverage is lost once a deal is done. This presentation will cover the essential items that must be negotiated in a software or hardware contract in order to provide long term protections. (1 hr) Stewart Buchanan Thu, 09 Aug 2007 11:24:42 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=877 Thursday, November 08, 2007 13:45 - The explosion of devices and applications puts unprecedented demands on the corporate network. Traditional models for planning, building, and funding networks will have to change. This session highlights the most critical strategies and technologies for coping with the new demand. (1 hr) Neil Rickard Mon, 13 Aug 2007 04:35:24 GMT Gartner Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=1051 Thursday, November 08, 2007 14:45 - (15 min) Gartner Tue, 14 Aug 2007 10:40:13 GMT Session http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=950 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Dave Aron, Colleen M. Young Wed, 05 Sep 2007 03:05:03 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=956 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Leif-Olof Wallin Wed, 05 Sep 2007 03:05:29 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=948 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Ted Friedman Wed, 05 Sep 2007 03:06:03 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=953 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Philip Allega, Brian Burke Wed, 05 Sep 2007 03:06:27 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=957 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Tom Scholtz Wed, 05 Sep 2007 03:06:51 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=952 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Kathy Harris, Susan Landry Wed, 05 Sep 2007 03:07:08 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=947 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Audrey L. Apfel, Donna Fitzgerald Wed, 05 Sep 2007 03:07:26 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=949 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Marc Kerremans Wed, 05 Sep 2007 03:07:43 GMT Community Wrap-up http://agendabuilder.gartner.com/ESC19/WebPages/SessionDetail.aspx?EventSessionId=959 Thursday, November 08, 2007 15:00 - Join Gartner analysts leading our role-oriented agendas and research in a lively session of highlights and action plans. These sessions will synthesize key findings and conclusions relevant to your chosen community or role, and will synthesize the week of Symposium sessions and essential feedback we have received from you. Come to this session for the executive summary of your Symposium experience for you and your colleagues. (1 hr) Linda R. Cohen, Ian Marriott Wed, 05 Sep 2007 03:07:58 GMT Community Wrap-up