| Don Peppers |
|
Peppers & Rogers Group, Founding Partner
|
Recognized for over a decade as one of the leading authorities on customer-focused relationship management strategies for business, Don Peppers is an acclaimed author and a founding partner of Peppers & Rogers Group, the world’s premier customer-centered management consulting firm. In August 2003, Peppers & Rogers Group joined Carlson Marketing Group to provide clients with world-class customer strategy, flawlessly executed, for bottom-line impact. The Times of London has cited him among their “Top 50 Business Brains” in 2005, noting that he climbed 10 spaces from their 2003 assessment. He has been ranked by Accenture’s Institute for Strategic Change among the global “Top 100 Business Intellectuals” for two years running. Business 2.0 Magazine has named him one of the “foremost business gurus of our times,” and the World Technology Network has cited Don as an “innovator most likely to create visionary ‘ripple effects’.
|
|
SESSIONS
| | | |
Tuesday 11:35-12:25 | | |
Tuesday 16:20-17:20 | | |
Tuesday 17:25-18:10 | | |
|