Autonomy
Autonomy Corporation plc, a global leader in infrastructure software for the enterprise, is spearheading the meaning based computing movement and is recognized by leading analysts as an innovator in multichannel customer interaction analysis. Autonomy intelligently embeds its sophisticated Meaning Based Computing technology, which enables computers to form a conceptual and contextual understanding of information, into advanced solutions for Marketing Optimization, Web Content Management, Targeting and Engagement, eCommerce, and Multichannel Interaction Analysis. With these solutions, Autonomy is able to bring together customer insight from the web and contact center on a single enterprise platform. Autonomy's technology allows computers to harness the full richness of human information no matter its format or communication channel, be it web, audio, email, or chat. This complete spectrum of technologies enables businesses to simultaneously develop, manage, analyze, and optimize the customer experience across all customer touch points while maximizing business results.