| Keynote: Gartner and 1to1 Media Customer Awards and Customer Experience Excellence Awards Winners Panel | |
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Tuesday, 15 September 2009
01:30 PM-02:45 PM | |
Speakers: Maryellen Abreu, Ginger Conlon, Johan Jacobs, Ingrid Lindberg, Martha Rogers, PH.D., Sam Taylor
Location: Kierland Ballroom 2 & 3
Session Type: Keynote Session
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Gartner and 1 to 1 Media have joined forces on a special awards program highlighting companies that have made a big impact with their customer relationship strategies and have achieved unrivaled excellence in delivering the customer experience.
Don’t miss the opportunity to hear what makes these award-winning organizations stand out — get a ringside seat to these prestigious awards at a special keynote presentation honoring winners in the following categories:
▪ Customer Strategy
▪ Enterprise CRM Optimization
▪ New Media Optimization
▪ Organizational Transformation
▪ Sales Optimization
▪ Service Optimization
And be sure to be on hand when the Customer Experience Excellence Awards winners present their case studies at a special panel discussion, open to audience Q&A. |
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