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Monday, 14 September 2009
08:00 AM-08:15 AM | |
Keynote Speakers: Gareth Herschel, Adam Sarner
Location: Kierland Ballroom 2 & 3
Session Type: Keynote Session
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Turning crisis to advantage is achievable, but it involves tough choices. The urgency to realize what key CRM strategies to continue and which to cut is right now. Gartner opens the conference and welcomes delegates with some thought provoking insight toward what you need to be doing and what CRM innovation means in a down economy.
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