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Monday, 28 April 2008
11:30-12:30 | |
Speaker: Elise Olding
Location: Westbourne 1, Level -1
Session Type: Track Session
Track: T3 | |
 Business process management (BPM) continues to gain attention from both CEOs and CIOs because of its promise to not only improve operational performance results but also transform and innovate business operations. Despite this potential, most organizations struggle to identify and scope their first initiative. Gartner’s Business Process Management Maturity Model provides guidance for becoming a process-managed enterprise. |
Key Issues:
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- How should users assess organizational readiness for BPM?
- Who should initiate BPM and what does a plan for getting started look like?
- What are the critical success factors to long term success with process management?
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