Key Roles That Enabled a Process-Managed Organization
ADD
Monday, 23 March 2009
02:30 PM-03:30 PM
BPM7_A2.pdf
Speaker: Michele Cantara
Location: Grande Ballroom C
Session Type: Track Session
Track: A

Michele CantaraThe growing focus on operational excellence has led business leadership to explore process orientation as an alternative to functional orientation. However, becoming process-driven has far-reaching effects on organizational staffing, roles and responsibilities, governance, skills, methods and disciplines. In this presentation, we explore emerging roles that enable organizations to accelerate their process maturity.