| Process Architecture — The Key to Process Relationships | |
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Friday, 12 September 2008
07:30 AM-08:30 AM | |
Speaker: Derek Miers
Location: National Harbor 11
Session Type: Power Breakfast
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 Understanding process modeling is one thing, but it doesn’t help identify and design the relationships between processes. This session will explore the current state of the art with regard to defining and designing an appropriate process architecture. |
Key Issues:
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- Why is a process architecture important?
- What are the traditional approaches to process architecture? Where do they excel, and where are the deficiencies?
- Techniques for process architecture
- Functional decomposition and its pitfalls
- Black magic
- A business services approach – how to define business services that deliver exceptional customer experiences
- RIVA – using the unit of work analysis to define the essential processes for the firm
- The case handling design pattern
- Different levels of process maturity and how they relate to the architecture in use
- Selling effective process architecture to the strategy group, the BPM CoE, the PMO or the EA group
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