| Michael Coles |
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CIO, Capricorn Society Ltd
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 Michael Coles is Chief Information Officer for Capricorn Society Ltd, a provider of financial services to the automotive industry in Australia, New Zealand and South Africa. With revenue exceeding $670M in 2006/07, Capricorn relies on its IT systems and the application of technology to operate successfully in a competitive market. Michael manages an in-house IT department and external outsourced service providers, reports to the CEO and is a member of the executive management group contributing to strategy development and execution. Michael has managed the selection and implementation of CRM and Business Intelligence systems that are aligned to the business needs of Capricorn and have been fundamental to an improved level of service to the customer and business performance.
Prior to joining Capricorn in 2006, Michael was Managing Director of DBR Group Pty Ltd and responsible for the operation of a diverse IT services company. He managed a team of professionals heading the four divisions within DBR: Outsourcing Services, Consulting, Software Development and Support, Sales and Marketing. Michael reported to the Board and was responsible for the strategic direction, corporate finances and technology directions of the company.
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