| Steve Simpson |
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Speaker, Consultant and Author
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Steve Simpson is an international speaker, consultant and author. Described by UK based e-Customer Service World as ‘Australia’s leading corporate culture authority’, Steve has created the concept of UGRs which is receiving global acclaim as a tool to understand and improve culture.
Steve has spoken at two World Conferences on Customer Service Management, in the US – where he rated in the Top 10 speakers. He has spoken at the European Conference on Customer Service Management in London, the International Leadership Symposium in Johannesburg, and the HDI Conference in Las Vegas. Recently, he featured at the regional conference for the Academy of Chief Executives in London.
Steve has been accredited as a Certified Speaking Professional (CSP), the highest speaker distinction recognised by the International Federation for Professional Speakers. He is the author of two books and a contributing author to two other books, including the recently published ‘The Power of Culture’.
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