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| Track A: Program Management | A critical success factor for sustainable recovery is program management that is focused on the people, process and technology improvements that are needed to continuously reduce the business impact of disruptive events. The program management track objectives are to increase attendee awareness of the critical role that program management plays in the recovery lifecycle, present proven techniques for both sustaining and evolving a recovery management program in tough economic times and discuss the ways in which the attendees and Gartner can and have worked together in both successfully implementing and evolving recovery management programs.
Topics include: establishing, baselining and improving recovery programs, using the risk-based BIA as a key program sustainability enabler, innovative usage of private and public partnerships for improving program effectiveness while reducing program cost, and leading edge methodologies for improving recovery test management scope and scale. | A |
| Track B: Recovery and Availability Technology | This track presents the key technologies identified by Gartner Research as having the greatest impact on recovery service effectiveness and cost. These include next generation data centers, server virtualization, storage replication high availability infrastructure design, dependency mapping and cloud computing. Hear first hand from Gartner’s front line experts the changes that are occurring in each of these areas, the recovery-specific impact of these changes and their short and long term relevance to recovery and continuity management cost, as well as their impact on the longer term implementation of business operations resiliency.
Topics include: The new generation of disaster recovery services and providers, the impact of Cloud Computing on corporate data center evolution,, what’s new in Storage Replication & Recovery technologies, Improving Recovery Testing Effectiveness through the use of Application Dependency Management and the Configuration Management Database (CMDB), the impact of server virtualization on the reduction of recovery data center and test costs | B |
| Track C: Resilency | Business resiliency for the 21st century enterprise requires an integrated business operations management program where all parts of the business – strategic and operational, business and IT – are aligned based on sound recovery and continuity decisions made through a formal risk management process. Business resiliency does not emerge from one department and not another. It requires a tightly woven fabric of leadership, information exploitation, workplace design and infrastructure flexibility. Whereas disaster recovery kicks in after catastrophe, business resiliency is a continuous commitment to designing information access, knowledge systems, communication mechanisms, workplaces and infrastructure in a way that enables individuals, teams, projects, business plans and value chains to resume peak performance quickly after shock or upset. Business resiliency will be the hallmark of successful businesses, transforming their culture, their governance and their departmental, organizational and business interactions. Topics include: what are the characteristics of a resilient organization, crisis management and communications, supply chain recovery, public/private sector partnership, teleworking as a continuity strategy, legal issues related to recovery, vital records, and continuous availability architecture. | C |