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Tuesday
02:00 PM - 07:00 PM | |
Tuesday
03:00 PM - 04:00 PM | |
| Holistic strategic vendor management requires planning and discipline, beyond just tasking someone to do it in their spare time. Effective vendor management is a result of ensuring each member of the team are working toward the same goal of maximizing vendor value. This tutorial will prepare you to initiate a strategic vendor management program. |
Tuesday
03:00 PM - 04:00 PM | |
| Major opportunities to reduce cost entail consolidation and subsequent virtualization. In this session, we explore how to best analyze consolidation/virtualization projects from a financial perspective. Examples of virtualization and major types of consolidation (logical, physical, and rationalization) will be assessed via example use cases.
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Tuesday
04:15 PM - 05:15 PM | |
| Software agreements contain clauses often not recognized as being harmful or high risk. This presentation points out the areas where Gartner sees the highest levels of risk and discusses how to improve these areas and reduce unexpected cost. The focus is on the business terms and conditions which often cause problems in agreements and it is not a legal review.
- How do you find the right software solution at the right price?
- What are the primary areas of risk in a software license agreement and how can this risk be reduced?
- How can contract language be improved in a software license agreement?
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Tuesday
04:15 PM - 05:15 PM | |
| Getting an IT asset management program off the ground and keeping it viable is an involved process: It requires an evaluation of existing routines and, often, a rearchitecting of many aspects of the IT planning, data capturing, acquisition, deployment, management, and retirement process. Because IT asset management involves the entire life cycle of an asset, multiple people will have to be taught how to capture, enter, transfer or report data. This tutorial will provide an overview of the process and implementation of the ITAM life cycle process. |
Wednesday
07:00 AM - 08:00 AM | |
Wednesday
07:00 AM - 06:00 PM | |
Wednesday
08:30 AM - 08:40 AM | |
Wednesday
08:40 AM - 09:30 AM | |
| From software as a service and cloud to BYOD and the interconnectivity of assets, the face of IT is changing — and so are its customers. These changes will have a lasting effect on how IT not only is funded, but also managed. Join Gartner Analysts, Alexa Bona & Stewart Buchanan, as they explores how this transformation will alter the course of IT finance, procurement and asset management departments everywhere. |
Wednesday
09:45 AM - 10:30 AM | |
| Being an IT executive often requires a sophisticated understanding of the balance between leadership and power. These roles come with a certain amount of power, yet must often deal with stakeholders across the enterprise who are equal or superior in standing. This keynote shares the perspectives of over 30 CIOs and other IT executives on managing power, politics and executive relationships. |
Wednesday
11:00 AM - 12:00 PM | |
| The cloud delivery model is gaining popularity mostly because of the promise of lower costs. This presentation highlights the key areas that have been problematic from a cost and risk perspective in cloud deals, and how IT sourcing executives can negotiate the best contracts to mitigate excessive risk.
Key issues:
- What are trends in cloud pricing models and contracting?
- What are the hidden costs in cloud contracts, and how can IT sourcing executives avoid them?
- What are key risks of cloud agreements and how can IT sourcing executives protect against them?
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Wednesday
11:00 AM - 12:00 PM | |
| Increasingly business units are asking IT to assume and become the Business Process Owner. In this session end-users will share best practices on how to seamlessly make the transition. |
Wednesday
11:00 AM - 12:00 PM | |
| IT asset management (ITAM) is rapidly evolving from a basic asset inventory monitoring and reporting role to a core financial discipline. As ITAM matures, its ability to deliver accurate and timely financial management data and insight will become its core value proposition and increasingly strategic to executive management. |
Wednesday
11:00 AM - 12:00 PM | |
| The IT asset disposition (ITAD) sector continues to grow in size, services offered and importance, while its real and material risks — financial, security, and environmental — are making the careful choice of disposition vendors and services an executive priority.
Key issues:
- What are the best practice characteristics and services of the ITAD market, and which are critical to your specific organization?
- What’s a consumer to do about the certification wars?
- Which ITAD vendors merit serious consideration, and what criteria should your organization use in selecting a reliable one? |
Wednesday
11:00 AM - 12:00 PM | |
| Aligning IT spending around categories that show business impact is more important than ever if CIOs are to take funds from the past and repurpose them to the future of the enterprise. Categories like run, grow and transform the business IT spending are a minimum requirement to produce business results, but views of IT spending by an individual enterprise's strategic planning pillars or business capabilities will begin to answer the questions about the ultimate value and usefulness of IT spending and investments. This session explores current and future practices of strategic IT spending analysis.
Key issues:
- What are the potential financial impediments to migrating to the cloud, and how can they be mitigated or avoided?
- How can strategic IT spending categorization be used to set priorities for future IT investments, while at the same time reducing “keep the lights on” IT spending?
- What role does the personality of the enterprise play on the levels of strategic IT spending? |
Wednesday
11:00 AM - 12:00 PM | |
| This session, designed specifically for upper management, covers why IT procurement should be involved in negotiations early, and how IT procurement can save money and improve contract terms and conditions.
Key issues:
- Why is IT procurement important to any major technology procurement?
- Who should be involved in the negotiation and what process should be followed?
- What are the major areas of risk in a technology procurement, and how should these risks be managed? |
Wednesday
12:00 PM - 02:00 PM | |
Wednesday
12:15 PM - 12:35 PM | |
Wednesday
12:45 PM - 01:05 PM | |
| The prevalence of information stored on myriad devices, combined with data privacy legislation, creates considerable challenges throughout the information and IT lifecycles. Iron Mountain, the leader in information and records management and CloudBlue Technologies, a leading ITAD services provider, have partnered to address these issues head on. This presentation explores the application of secure data destruction best practices for all types of information and discusses the unique solution Iron Mountain and CloudBlue deliver. |
Wednesday
02:00 PM - 03:00 PM | |
| VMware IT Business Management provides unprecedented transparency and control over IT costs, services and quality. VMware ITBM supports fact-based decision making to minimize the cost of IT while maximizing competitive advantage. Covering your services, applications, and infrastructure whether virtualized, in a cloud or on physical hardware - VMware has years of experience delivering cost transparency to help customers with IT Financial and Business Management. During this presentation we will explore 3 key customer case studies and how, with VMware ITBM, they have been able to:
• Gain 360° IT cost transparency for fact-based decisions
• Plan and Control their IT Financial Management journey
• Optimize IT costs and services to align with business
• Manage business expectations
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Wednesday
02:00 PM - 03:00 PM | |
| Industry analysts agree: you are spending too much on Oracle and SAP annual maintenance and receiving limited value. Ongoing maintenance costs typically consume two-thirds of IT budgets. Yet despite the high cost, the software vendor support model does not address the majority of issues impacting your mature enterprise software. Learn how companies are using third-party support to get more responsive service at half the cost, avoid “forced” upgrades, and free up budget for strategic innovation. |
Wednesday
02:00 PM - 03:00 PM | |
| It’s an opportunity for sponsors to moderate an informal discussion with attendees over lunch, on a topic of their choice. Vendors/topics and corresponding table numbers will be posted at the entrance to lunch -- attendees will have the option to join a sponsor’s table and join in the conversation. |
Wednesday
03:15 PM - 04:15 PM | |
| End-user organizations still get the compliance bill when cloud infrastructure providers are audited. Virtual desktops are a license compliance challenge with many software licenses, not just Microsoft. Take control over software licensing costs on virtual desktops and servers in the cloud.
Key issues:
- Can existing license rights be moved to an internal or external cloud?
- Doesn’t outsourcing makes license management the service provider’s problem?
- What should we do to manage software licensing liabilities when buying IaaS, PaaS or SaaS?
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Wednesday
03:15 PM - 04:15 PM | |
| Optimizing the organizational structure of IT procurement is critical for ensuring its success. CIO/CFOs need take charge and address the reporting line challenges to achieve the right balance to ensure governance, prudent procurement and collaboration in the organization. |
Wednesday
03:15 PM - 04:15 PM | |
| Microsoft is one of the few vendors that is present in virtually all customer organizations. This roundtable provides a forum for customers to share their experiences in negotiating with Microsoft, and how to best prepare for a negotiation. |
Wednesday
03:15 PM - 04:15 PM | |
| End users are clamoring for innovation, especially around interpreting data, but ITAM tool vendors have been slow to respond. As a result, point vendors are gaining momentum by delivering much needed functionality. This market shake up will cause discontinuities that lead to market consolidation. In this presentation, we will delve into strategies for organizations that already have an investment in ITAM tools and for those that are on the cusp of buying.
Key issues:
- Which toolsets comprise an effective IT asset management program?
- Who are the tool vendors and what are their product strategies?
- How should customers plan buying strategies? |
Wednesday
03:15 PM - 04:15 PM |
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Speaker: Rob Schafer
Session Type: Track Session
| Location: Osceola C
ID: C2
Tracks: C, Bus, Tec, F, S, CFO, EA, PM, SSM, CO, TRP, CI, FI, SD |
 BAM20-C2-bam20-133-ae.pdf |
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| The cloud computing on-demand, pay-as-you-go service model is transforming IT from a cumbersome internal cost center into agile, reactive, external services. Unfortunately, marketing hype and confusion has obscured the underlying financial implications of cloud computing, and made it tough to identify and analyze its true economics.
Key issues:
- What are the potential financial impediments to migrating to the cloud, and how can they be mitigated or avoided?
- What are the critical success factors of a structured decision process for evaluating the economics of cloud computing?
- What role does the personality of the enterprise play on the levels of strategic IT spending? |
Wednesday
03:15 PM - 04:15 PM | |
| As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers. |
Wednesday
03:15 PM - 04:15 PM | |
| Negotiating with Oracle requires a level of skill to understand license models
and contract issues. As Oracle expands by purchasing more companies and
adding hardware as an offering, IT procurement professionals must understand new license models, know what to negotiate and learn how to stay compliant.
- How do you get started with an Oracle negotiation by understanding
license model alternatives?
- What issues should be negotiated in the OLSA and the Oracle
Ordering Document?
- How can IT asset management work with IT procurement and other business units to stay within license compliance?
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Wednesday
04:30 PM - 05:30 PM | |
| Gartner has touted the need for service-based pricing (SBP) for years. With increasing demands from business coupled with technology delivery changes such as the cloud, it has never been more important for IT to provide the necessary cost transparency so that business can make informed decisions on how to effectively leverage technology. In this session participants will discuss best practices needed to move into a service-based pricing model for chargeback/showback. |
Wednesday
04:30 PM - 05:30 PM | |
| Oracle continues to acquire companies and presents challenges in both negotiation and in streamlining product portfolios. This roundtable is a forum for customers to discuss tactics that have been successful in negotiating with Oracle |
Wednesday
04:30 PM - 05:30 PM | |
| 1. Negotiating and managing Academic Licensing
2. Sharing Asset Management Tool Success and Failure Experiences
3. Communicating the Value of ITAM
4. Managing Vendor Audits
5. ITAM in the Public Sector
6. Staffing Challenges in ITAM
7. The Challenges of ITAM in Virtualized Environments
8. BYOD ITAM Challenges |
Wednesday
04:30 PM - 05:30 PM | |
| 1. Negotiating Cloud Agreements
2. Measuring the Value of Procurement
3. Licensing for BYOD
4. Microsoft Negotiating
5. Oracle Negotiating
6. IBM Negotiating
7. Public Sector Procurement
8. Adobe Negotiating |
Wednesday
04:30 PM - 05:30 PM | |
| 1. Financial management in the evolving world of Cloud
2. Communicating Chargeback to Businesses
3. Cutting Costs in IT
4. Budgeting for IT Costs
5. Building ROI Cases
6. Accounting Challenges in Procuring IT Products & Services
7. Financial Management in the Public Sector
8. IT Financing and Leasing |
Wednesday
05:30 PM - 07:30 PM | |
Wednesday
05:40 PM - 06:00 PM | |
Thursday
07:00 AM - 06:30 PM | |
Thursday
07:30 AM - 08:30 AM | |
Thursday
08:00 AM - 09:00 AM | |
| Robert D. Ballard, Ph.D., is best known for his 1985 discovery of the Titanic. In this dynamic presentation, Ballard showcases his recent work in deep water archaeology and the technology of telepresence. He discusses how to motivate out-of-the-box thinking, deal with failure, inspire children and live your dream. You’ll leave wanting to start a new career in exploration |
Thursday
09:30 AM - 10:30 AM | |
| Hosted virtual desktop (HVD) implementations continue to grow. In this workshop, organizations share practical experiences they have garnered from experimenting, deploying and justifying the move from physical to virtual. Understand why HVDs are of interest, learn how to improve testing and deployment, and gather justification for further rollouts.
Key issues:
- When does it make sense to move to virtual desktops?
- What best practices can be employed to help move from physical to virtual desktops?
- What management and organizational changes are required to support the virtual desktop world? |
Thursday
09:30 AM - 10:30 AM | |
| Bring your own device (BYOD) is a burning topic in many organizations. Driven by the allure of cost savings, end-user satisfaction and improved productivity, many organizations are jumping to the fray with little regard to the impact of BYOD on software licensing costs and IT asset management issues. This session will share client experiences and discuss best practices. |
Thursday
09:30 AM - 10:30 AM | |
| During this session, participants discuss and identify the key software asset management issues that arise in outsourced IT environments, how to address them and how to approach new outsourcing relationships in a way that avoids them. |
Thursday
09:30 AM - 10:30 AM | |
| Software resellers are becoming more integral to ITAM programs, moving from external purchasing into assisting with some of the core challenges that face asset managers. Join us for a look at how resellers have evolved to support customer organizations, and what capabilities they can bring to your organization.
Key issues:
- What’s the difference between a value-added reseller (VAR) and a large account reseller (LAR), and what can resellers do for organizations like yours?
- How can picking the right reseller help my organization save money?
- Which resellers are global and how can we be sure to pick the right one? |
Thursday
09:30 AM - 10:30 AM | |
| IT organizations are challenged to meet business demand and justify budgets, while competition from external IT service suppliers is growing. Chargeback is recognized by business users as a proven commercial solution. To make this transition successfully, organizations must confront and work through their challenges. It's time to collect money, not excuses.
Key issues:
- When is chargeback cost-effective?
- Why is chargeback adoption growing to become a significant IT asset management challenge?
- What is the best chargeback method, and why can't my organization start using it right now?
- How do I develop cost transparency and build business trust by proving that costs are being accounted for accurately? |
Thursday
09:30 AM - 10:30 AM | |
| As vendors continue to consolidate, negotiating beneficial contract terms has become more challenging. In these limited availability clinics, you’ll learn techniques and strategies from analysts and peer executives to level the playing field and negotiate a great deal – even with today’s biggest solution providers. |
Thursday
09:30 AM - 10:30 AM | |
| In a perfect world, a successful negotiation is one where everyone wins and nobody loses. However, when it comes to software licensing, there is no perfect world. A successful Microsoft negotiation requires IT procurement professionals to identify, assess and prioritize requirements while trying to grapple with the significant amount of change in Microsoft’s licensing practices and the ways in which we are now consuming technology.
Key issues:
- What are the key trends and changes in Microsoft licensing?
- What are the key criteria for structuring a successful deal?
- How can organizations negotiate effectively with Microsoft? |
Thursday
11:00 AM - 12:00 PM |
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Speaker: Alexa Bona
Session Type: Track Session
| Location: Osceola A
ID: A4
Tracks: A, Bus, Tec, Adv, S, EA, MGR, PM, AP, FI, SD, PS |
| BAM20-A4-bam20-120-ae.pdf |
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| CIOs need to prepare for technologies that have the potential to increase software costs. We look at the cost impact of cloud, ubiquitous computing, virtualization, consumerization, the proliferation of mobile devices, BYOD programs and other trends that will impact software costs, so that CIOs can take action now.
Key issues:
- What are the key trends that will impact software costs and how?
- How can CIOs mitigate some of these risks and contain costs effectively? |
Thursday
11:00 AM - 12:00 PM | |
| The IT asset disposition (ITAD) sector continues to grow in size, services offered and importance, while its real and material risks - financial, security and environmental - are making the careful choice of disposition vendors and services an executive priority. |
Thursday
11:00 AM - 12:00 PM | |
| Everything we do in IT has an impact on IT finance, both now and in the future. The sustainability of technology cost is a common imperative. This session addresses the financial alignment challenges between the IT organization and its customers, but it all starts with accountability for IT spending. |