| Top Ten “Hardball” Negotiating Tactics for Difficult Vendors | |
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Monday, 09 November 2009
11:00 AM-12:00 PM | |
Speaker: Stewart Buchanan
Location: Crystal Ballroom E
Session Type: Track Session
Tracks: Track B, ADV, PRMNT, AUDITOR, CO, PRMNT TRN | |
 Customers sometimes complain that vendors use aggressive hardball tactics against them. Now you can turn the tables by using these simple but effective techniques. Please use them appropriately and responsibly or they might do lasting damage to your market reputation as a customer. |
Key Issues:
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- When to consider hardball negotiation tactics and what are the risks and rewards of playing win/lose?
- How to make the vendor understand you mean business and that they have pushed you too far?
- Five steps to redress the balance and give your vendor their last chance to win you back.
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