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| A: Driving Excellence in IT Operations Management | IT operations management is responsible for delivering IT business management functions, IT management processes, people and technology across a constantly changing environment. Managing legacy and emerging infrastructure and operations while aligning IT services and business strategy is challenging under any circumstances. The dynamics in the economy, new technologies and sourcing options require new strategies and skill sets. This track will examine the ongoing battle to rationalize the tools, people and process investments to improve service quality, optimize costs, and drive continuous improvement. We will provide tactical and strategic insights into understanding IT operations trends and best practices that will drive IT Operations excellence with your organization.
| TRACK A |
| B: Leveraging and Extending Your Investments in Virtualization | Virtualization brings flexibility, agility and increased capabilities to IT organizations, but is not without risk. Most organizations are now familiar and are using some level of virtualization technology for servers, storage, and clients in their data center. However, the increasing heterogeneity of technology and diversity of vendors in the data center introduced new challenges as well as implications for operations, service quality, disaster recovery and security. In this track we will examine the newest technologies, management best practices and key success factors that will drive further efficiencies and cost savings in your virtualized environment. | TRACK B |
| C: Exploiting Clouds from Both Sides Now… and in the Future | Cloud computing has become the latest craze in a series of popular industry terms. While the potential is there to have a profound impact on IT and business, there is also a lot of hype. Well-run IT organizations will eventually need to find a balance between managing and delivering private cloud services, sourcing some services from the public cloud, and retaining well-run but non-cloud architectures for services not suited to the cloud computing style. We will explore the risk and opportunities, provide best practices and forecast the future evolution of how IT services are delivered.
| TRACK C |
| D: Demonstrating the Business Value of I&O | Consistently, Gartner survey data shows business growth and linking IT with the business as the top CIO priorities. For Infrastructure and Operations executives, demonstrating the business value of I&O is or at least should be the priority as well. This track will provide guidelines and best practices for justifying spending across I&O, setting investment priorities that match business goals, and establish approaches for delivering increased business value for less cost by increased efficiency. | TRACK D |
| E: The Evolving Infrastructure Landscape - Critical Factors to Ensure Long Term Success | Running a more efficient data center requires a detailed analysis of the facilities as well as the technologies - servers, storage and networking - deployed within them. The infrastructure vendor landscaping is undergoing a extensive change with new entrants and consolidation and today's infrastructure decisions will have a dramatic impact on costs, service quality, and agility in the future. This track looks at how to choose the right strategic technologies and vendors and how they will evolve in the future. We will also examine best practices to plan and implement modernization and consolidation projects.
| TRACK E |
| Experience Level: Advanced Agenda | | ADV |
| Experience Level: Foundational Agenda | | FDL |
| Practical Agenda | | Practical |
| Strategic Agenda | | Strategic |
| Virtual Track: Best Practices | | BP |
| Virtual Track: Cost Optimization | | COST |
| Virtual Track: Emerging Technologies | | ET |
| Virtual Track: Technical Insights: Infrastructure & Operations | Technical Insights provides detailed, technically oriented guidance on architecture and design strategies for infrastructure and operations technologies. Designed specifically for technologists by technologists, “Technical Insights” provides IT practitioners with the in-depth technical research, knowledge and decision support tools to assess and architect better infrastructure and operations solutions. | IO |
