Sessions

Claudio Da Rold		EVENTS
VP Distinguished Analyst, Gartner
Claudio Da Rold is a vice president and distinguished analyst in Gartner Research. His coverage includes two related areas: Sourcing Strategies within client organizations (how to achieve business objectives by leveraging on outsourcing and external services) and Outsourcing and Services Market major changes (how the service market evolves and how this impacts service providers and their business models). On the first area Claudio Da Rold is an expert on sourcing models like joint ventures, Consortia and Insourcing and has developed approaches for "how to build a sourcing strategy encompassing IT and business process services." In the second area, Claudio Da Rold has co-developed the Gartner vision for the Outsourcing and Service market transformation and maturation during the current decade, anticipating most of the current major trends. This includes researching areas like the IT Infrastructure Utility Maturity Model or the new business models for focused services providers.

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