| Perfecting the Three Pillars of Vendor Management - Contract, Relationship, and Performance | |
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Monday, 19 May 2008
03:15 PM-04:15 PM | |
Speaker: Christopher Ambrose
Location: Maryland Ballroom D
Session Type: Track Session
Track: D | Business Imperatives: Experience Level: Fundamental, Life Cycle Phase 4: Sourcing Management |
 The keys to effective vendor management are the disciplines of managing the commercial terms and conditions of the contracts, keeping the vendor relationship aligned with the organizations business goals, and ensuring that vendors meet or exceed their performance metrics. Organizations most effective at this have mastered all three disciplines through effective organization, vendor management competencies, and formal performance management programs. This presentation will address the best practices across all three disciplines. |
Key Issues:
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- How do you define contract, relationship, and performance management?
- What is the best organizational model for vendor management?
- How can organizations ensure vendors deliver against their commitments?
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