| Establishing and Maintaining Trust and Control in Global Sourcing | |
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Sunday, 18 May 2008
05:30 PM-06:30 PM | |
Speakers: Ian Marriott, Michael Montonen
Location: Maryland 4-6
Session Type: Pre-Conference Tutorial
| Business Imperatives: Experience Level: Fundamental, Life Cycle Phase 4: Sourcing Management |
Service Providers and Service Recipients struggle to identify and manage the elements of a “trust based” relationship – even more so when work is being delivered to offshore locations. |
Key Issues:
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- What are the main challenges to establishing trust in a globally delivered service contract?
- What controls are necessary to manage a balanced relationship?
- What best practices build confidence when utilizing a Global Delivery Model?
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