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| You can now download the attendee list (updated as of November 12, 2010) using the same download procedure as for presentation slides. You should have received Access instructions in a pre-event email, as well as in your conference bag. |
Monday
11:00 to 18:00 | |
Monday
13:00 to 14:00 | |
Monday
13:00 to 14:00 | |
| The optimised utilisation of assets needs a constant search for reliability techniques. One area of research and application is to seek patterns in wear rates and failure to pre-empt catastrophic failure. |
Monday
13:00 to 14:00 | |
| In 2010, the economic crisis forced CIOs to examine every aspect of their operations. Business leaders are still demanding improvements in productivity and additional capabilities that will reshape a bank's competitive position. Learn how to deliver on both fronts and create new strategies which will define the future of IT and, therefore, the bank. |
Monday
13:00 to 14:00 | |
| The landscape for cloud computing adoption in government remains confusing. This session aims at bringing clarity about the relationships between cloud and more traditional sourcing models, about the rationale for adopting public rather than private cloud services, and the multiple roles that government plays as user, provider, broker and regulator of cloud services. |
Monday
13:00 to 14:00 | |
| The CIOs used to be in control. We used to argue our existance in terms of economy of scale on campus but cannot compete with Google. In this session CIOs will learn some actions that are taken by their peers to focus skills an resources plus a few new controls to use in the new era of the cloud and consumerization. |
Monday
14:15 to 15:15 | |
Monday
14:15 to 15:15 | |
| The most effective plans for optimizing OT and IT in any industry will have networking as a core tool in facilitating the most valuable business management transitions. |
Monday
14:15 to 15:15 | |
| Randy will talk about the opportunities and challenges associated with introducing cloud computing to the organisation and the different types of change - cultural, skills and processes, technological - required. |
Monday
14:15 to 15:15 | |
Monday
14:15 to 15:15 | |
| In this session Peter will discuss Curtin's journey towards a life-long connection with its students. |
Monday
15:30 to 16:30 | |
Monday
15:30 to 16:30 | |
| In this session analyst John Roberts will explore with Glen McClean, General Manager IT, Powercor and CitiPower, how Powercor and CitiPower are keeping the lights on (literally) through integration of information, processes and technologies. How are communication networks, control systems, data stores, security, vendors, across a compex network being managed? What steps are needed to cope with the massive explosion in real-time information? What are the critical success factors for information and technology integration? |
Monday
15:30 to 17:00 | |
| Social Media-the biggest thing to hit the Financial Services industry since the invention of the ATM or an over-hyped and over-exposed fad which will fade and die in very short fashion ? Here the Gartner team will answer this question, debating the pros and cons of social media to expose its true impact on the FS industry. |
Monday
15:30 to 17:00 | |
Monday
15:30 to 17:30 | |
| Learn from the experiences of your peers and use scenario stories, strategy maps and the Hype Cycle to tell and sell your uni's business technology strategy of the future. |
Monday
16:45 to 17:30 | |
| Networking is an essential skill for goal achievement and career progression. This dynamic session will step you through the three stages to achieving profitable business relationships. It will help you to build a strong reputation, expand your business circle and seize business opportunities. |
Tuesday
07:30 to 19:45 | |
Tuesday
08:00 to 09:15 |
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Moderators: Christopher Ambrose, Tom Austin, Steve Bittinger, Marcus Blosch, Matthew J Boon, Richard Buchanan, Michele C. Caminos, David J. Cappuccio, Kenneth Chin, Linda R. Cohen, Andrea Di Maio, Derry N. Finkeldey, Donna Fitzgerald, Ted Friedman, Bob Hafner, Cameron Haight, Steve Hawald, Janelle B. Hill, Nick Ingelbrecht, Rolf Jester, Geoff Johnson, Andy Kyte, Matt Light, Jim Longwood, Jan-Martin Lowendahl, Mark A. Margevicius, Rob McMillan, Neil McMurchy, Alistair Newton, Bard Papegaaij, Daryl C. Plummer, Errol Rasit, Phillip R. Sargeant, Valentin T. Sribar, Eric Thoo, Andrew Walls, Roberta J. Witty
Session Type: Breakfast
| Location: Hall 4
ID: 21A
Tracks: BPM, BIIM, APP, EA, COM, IO, PPM, SRM, SVR |
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| Kick start your Symposium/ITxpo experience by attending the networking breakfast session. You will meet with Gartner Analysts and your peers to discuss your business and IT challenges, successes and plans. |
Tuesday
08:00 to 09:15 |
| CIO Breakfast: Reuse Is Much More Important and Harder than We Thought |
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Speaker: Peter Weill
Session Type: CIO Networking Breakfast
| ID: 21CP
Track: CIO |
 PS18_21CP 21cp.pdf |
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| Firms that reuse technology, systems, business processes, and expertise have CIOs who better meet business expectations, generate higher business value from IT, and perform better than their competitors. Specifically firms that grow faster reuse more. Not bad, but all reuse doesn’t pay off equally. In a study of reuse in over 1000 firms, we have identified what types of reuse work. Peter will present a framework for reuse, a self-assessment tool and examples of effective practices from several case studies. He will conclude with a discussion about how to increase reuse to help improve firm performance engaging participants to share their effective practices. |
Tuesday
09:30 to 09:45 | |
| A personal welcome and introduction to Gartner Symposium by Gartner’s chief executive |
Tuesday
09:45 to 10:00 | |
| The worldwide head of Gartner Research provides thought-leading insights on the IT industry. |
Tuesday
10:00 to 11:00 |
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Keynote Speakers: Ian A. Bertram, Yvonne Genovese, Nick Jones, Mark P. McDonald, Robin Simpson, Kristian Steenstrup
Session Type: Keynote Session
| Location: Parkside Auditorium
ID: 22K3
Tracks: BPM, BIIM, APP, CIO, EA, COM, IO, PPM, SRM, SVR |
 View Webcast |
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| There is an unprecedented transition in all aspects of IT that is irreversibly changing the mission and work of IT executives and professionals, and reshaping technology’s role in the business. Leading Gartner analysts will advance your thinking around innovation, how people are using technology, how it’s delivered, its impact on business and society, and more. This opening keynote will help you anticipate the full array of transitions going on around us, and capitalize on opportunities through achievable actions to lead your organizations, teams, and yourselves through the transition. |
Tuesday
11:15 to 12:15 | |
Tuesday
11:15 to 12:15 | |
| Organizations have all increased their focus on investments and value-for-money. For many, this means increasing project reviews and health checks for performance, and conformance to plan and budget. |
Tuesday
11:15 to 12:15 | |
| Ascertain whether you are using old, now or new world networking. With so much to juggle on a day-to-day basis, relationship building often falls second to task related communication. This roundtable is dedicated to helping you get more influence by enhancing your social capital understanding and skills. |
Tuesday
11:15 to 12:15 | |
| Cybersecurity threats continue to morph and have severe impact. Trends like the cloud, consumerization and mobility are changing the way IT is delivered, enabling new threats and breaking old security processes. We'll provide a decision framework for optimizing the enterprise security strategy to deal with these rapid changes. |
Tuesday
11:15 to 12:15 | |
| The value of Business Intelligence (BI) and Performance Management (PM) is more than information dissemination. The initiatives must be linked to achieve business goals. A broader BI and PM framework is needed to define and maximise the business value and avoid the most common 'fatal flaws' that undermine BI initiatives and their business value.
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Tuesday
11:15 to 12:15 | |
| Cloud computing is moving from a new idea to the next big strategy for optimizing how IT is used. We'll establish the reality of cloud computing for enterprises and consumers, and examine the maturity of cloud computing, its direction and the markets it affects. |
Tuesday
11:15 to 12:15 | |
| Without decisive action, the bloated application portfolio threatens to stifle business innovation and strangle business agility. As IT management teams awake to the sacle of the task of Application Overhaul, they need to build a strong 'coalition of the willing' across the whole of IT and with all of the business stakeholders.
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Tuesday
11:15 to 12:15 | |
| Virtualization and cloud computing technologies have caused tremendous disruption in the management marketplace. Infrastructure and cloud providers now stand ready in many cases to challenge the traditional management powerhouses. But the major providers in this space are not standing still either. In this presentation, we look at the changes taking place both in terms of management technology (and service) providers as well as standards designed to facilitate the operations of these emerging environments. |
Tuesday
11:15 to 12:15 | |
| We'll present analysis from Gartner's own CEO survey and others that reveals the major concerns of business leaders in 2010. And we'll show how IT can alleviate each of those concerns.
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Tuesday
11:15 to 12:15 | |
| Contract Negotiation Clinics are small, hands-on workshops that deliver a powerful combination of Gartner insight and peer best practices that will position you well for you next contract negotiation – or renegotiation – with strategic vendors. This clinic is specifically focused on infrastructure outsourcing contracts. |
Tuesday
12:15 to 13:30 | |
Tuesday
12:45 to 13:05 | |
| In this session we will review the current state of play and trends in the markets for data integration tools, using the related MQ as the basis for discussion. Attendees will learn how to make wise choices of providers in this market, and which providers are on the rise versus those on the decline. |
Tuesday
12:45 to 13:05 | |
| Enterprises consider enterprise content management (ECM) both a strategy to deal with all types of content and a set of software products that can manage the entire content life cycle. They want ECM solutions to help them run, grow and transform their businesses.
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Tuesday
12:45 to 13:05 | |
| We'll review the Gartner Magic Quadrant for x86 Server Virtualization Infrastructure.
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Tuesday
13:30 to 14:30 | |
| IT sourcing and outsourcing discipline has become critical to IT operations, but organizations struggle to lower the complexity it presents to their operations and get real value from vendors. We uncover the key factors in making IT sourcing and outsourcing effective. |
Tuesday
13:30 to 14:30 | |
Tuesday
13:30 to 14:30 | |
| BPM is a like a symphony. It harmonically coordinates the resource interactions that define how your business does what it does and distinguishes your company from others. This is our five year scenario for how BPM disciplines and technologies will evolve beyond the traditional focus on operational excellence and towards adaptive processes. |
Tuesday
13:30 to 14:30 | |
| Hybrid thinking is a new discipline for transformation, innovation and strategy (TIS). While many EA initiatives aspire to tackle TIS challenges with business leadership, few have realized their aspirations, despite decades of effort. Accordingly, a new discipline is needed — one that combines the analytical mastery of architects with the intuitive originality of design thinkers.
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Tuesday
13:30 to 14:30 |
| CIO Roundtable: Improving and Maintaining Performance |
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Speaker: Scott Stein
Session Type: Analyst/User Roundtable
| ID: 24CP
Track: CIO |
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| Getting people to perform and sustain this performance is a constant challenge in today’s competitive environment. This roundtable provides you with specific strategies that can be used to sustain performance, and gives you the chance to discuss what works and what doesn't with other C-Level executives. |
Tuesday
13:30 to 14:30 | |
| A high-quality user experience for Web sites and applications, is now within reach of most organizations. The principles and best practices are well-known among high-end consumer-facing Web sites. The challenge is how to apply this know-how within the enterprise setting, to gain strategic benefits and competitive advantage. There are different approaches, each with its risks and requirements. |
Tuesday
13:30 to 14:30 | |
| The dramatic and rapid convergence of communications, collaboration, and social media, accompanied by new cloud delivery models, poses a critical challenge for CIOs and planners. Significant opportunities and risks exist as Cisco, Microsoft, IBM, Google, and Avaya all compete and enterprises must re-think their strategic vendor relations, and business models.
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Tuesday
13:30 to 14:30 | |
| The shift to a low-carbon and more sustainable economy will be transformatory, presenting public and private-sector organizations with substantial risks and opportunities. We'll look at IT's critical role in helping the organization to manage the transition. |
Tuesday
13:30 to 14:30 | |
| As Gartner Symposium/ITxpo turns 20, we'll concentrate this year's CIO Agenda review on IT's greatest accomplishments and future challenges.
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Tuesday
14:45 to 15:30 | |
| Australia’s leading natural health brand and Sitecore award winner, Blackmores and Web content management software provider, Sitecore will discuss the strategic and tactical issues facing online communicators; from understanding strategic positioning, targeting specific groups, developing campaigns for targeted groups, website design, tools to use (such as video and podcasts) and evaluation of success metrics from a client perspective. |
Tuesday
14:45 to 15:30 | |
| In this session VMware Senior Product Marketing Manager Michael Warrilow will present VMware's vision for IT as a Service. He will illustrate new virtualisation and cloud computing technologies enabling modern infrastructures, application platforms and end user computing. |
Tuesday
14:45 to 15:30 | |
| Increasingly, businesses expect internal IT to be delivered ‘as-a-service,’ with turnaround timeframes and cost transparency rivaling cloud service providers. CA Technologies Senior Director Carl Terrantroy will share practical guidance and real-world examples on how IT can meet changing expectations. Participants will walk out with immediate actions that will increase agility and cost efficiencies. |
