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Wednesday
18:00 - 19:30 | |
Thursday
07:30 - 20:00 | |
Thursday
08:00 - 08:45 | |
| MDM programs need to align with the business vision and strike the right balance between technology, governance and organizational issues. Gartner’s Seven Building Blocks of MDM Framework is a business-driven framework that ensures that all the component parts of MDM are addressed.
• How will organizations create an MDM vision, strategy and business case?
• How will organizations address MDM governance and organizational challenges?
• How will organizations create the technology infrastructure necessary for MDM success? |
Thursday
09:00 - 10:00 | |
| MDM is a foundational competency for business success in the 21st century, enabling innovation, transformation and positive outcomes across the enterprise. Gartner provides perspective on key trends impacting MDM, explores the state of the art from an adoption, practice and technology point of view, and looks ahead to the future evolution of MDM and information governance. |
Thursday
10:00 - 10:30 | |
| As interest in MDM accelerates, companies are more closely linking their MDM roadmap to their application and transformation initiatives. Join our panel of MDM practitioners for a debate on MDM best practices that assure successful business outcomes and market trends affecting them. |
Thursday
10:30 - 11:00 | |
Thursday
10:30 - 11:00 | |
| Our new Peer Exchange sessions provide a unique opportunity to quickly meet different delegates working in the same industry sector. It is a facilitated session, which you will leave with a number of very useful contacts to follow up on, both at and after the conference. Come and have fun with our version of “Speed Dating”! The Peer Exchange sessions are facilitated by Rob Geraghty of the Wow Factor. |
Thursday
10:45 - 11:00 | |
| Come and join the Gartner Research Webtour and explore Gartner Business Wizard & Peer Connect at the Experience Gartner Research Zone in Solution Showcase Level -1. Through Gartner Business Wizard, you share your key initiatives, strategic vendor relationships and the related milestones, then we proactively recommend relevant Gartner insight to you when you need it. Gartner Peer Connect is an exclusive online community of experienced IT professionals around the globe and is a powerful tool that connects you to credible peers with the experience you need. |
Thursday
11:00 - 11:45 | |
| 2013 sees the launch of the Gartner MDM Excellence Awards. During this session the three finalists, selected by Gartner analysts from a wide field of nominees, will present their stories. Each finalist will outline in 10 minutes the challenges they faced and overcame, and the outcome of their MDM initiatives. The audience will then vote to choose the winner of the prestigious '2013 MDM Excellence Award', with the award being presented at the end of the Summit. |
Thursday
12:00 - 13:00 | |
| The human brain will adapt to whatever environment in which it is placed; the cyber world of the 21st Century constitutes a totally new type of environment; the brain could therefore be changing in parallel, in correspondingly totally new ways. In particular, we need to devise new strategies for optimizing how we handle the increasing and unprecedented information load. We need first to establish a means for identifying salient facts from the extraneous; second, establish a conceptual framework within which this information can have wider significance, i.e. be converted into deeper knowledge; thirdly agree on a means for sharing this conceptual framework so that it can serve as a collective base for effective communication. |
Thursday
13:00 - 14:15 | |
Thursday
13:30 - 14:15 | |
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Our new Ideas Exchange sessions give you a chance to meet delegates with similar issues and challenges. Ideas Exchange is built around a number of hot topics, which will provide a fantastic opportunity to discuss these in a free and frank manner with other participants. These lightly facilitated sessions will commence with a Gartner analyst outlining the topic of the session, followed by participants getting to know each other and compare notes.
All Ideas Exchange sessions are facilitated by Rob Geraghty and a Gartner analyst.
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Thursday
13:45 - 14:00 | |
| Come and join the Gartner Research Webtour and explore the range of Gartner Toolkits available on the Gartner portal at the Experience Gartner Research Zone in the Solution Showcase Level -1. Gartner Toolkits save you time, help you make better decisions, and improve your execution through a set of tactical resources and frameworks to build from. |
Thursday
14:15 - 14:45 | |
| Learn how Faurecia, a global leader in the automotive industry, delivered a multi-domain Master Data Management program across its business functions. Discover the benefits of MDM on top of a global SAP instance and multiple corporate systems. |
Thursday
14:15 - 14:45 | |
| James Orr, a published author on the subject of data governance and director of global marketing for Information Builders, will define data governance for executives and business leaders, and provide insight into the value it delivers. He will discuss the benefits of implementing a data governance framework, explaining how it improves business performance and mitigates risk. |
Thursday
14:15 - 14:45 | |
| Halfords PLC customer of Heiler Software on: Biggest challenges in retail and autocentre business. How to evaluate the right PIM solution?
A business case with PIM in retail and automotive aftermarkets. Data as foundation of multichannel customer experience
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Thursday
14:15 - 15:45 | |
| A successful MDM program entails the complex orchestration of governance, organization, process, and technology infrastructure. Participants will combine MDM Summit concepts with their unique organizational needs to outline their MDM program, guiding their gap analysis and roadmap decisions.
• What decisions need to be made to start an MDM program?
• How should a program manager approach getting decisions made?
• What unique issues in my organization need to be taken into consideration? |
Thursday
15:00 - 16:00 | |
| So you think your organization needs to adopt MDM, but you don't know where to start. The business case is not obvious, no one is listening to your calls for help. How do you go about figuring out when and if your organization is ready for MDM? Start here.
• Under what conditions does MDM most likely appear?
• How can you identify when and where MDM might be applicable for your organization?
• How can you evaluate if you are ready to start MDM? |
Thursday
15:00 - 16:00 | |
| There are many reasons for developing a business case for MDM: one is that it will improve the success rate for the project. This is a facilitated discussion on the steps required and the sharing of practitioner experiences in developing the business case for MDM. |
Thursday
15:00 - 16:00 | |
| Join your peers for an analyst-hosted discussion and brainstorming on this increasingly important subject. What new kinds of information will become available to your industry because of advances in sensors, government open data initiatives or other major trends? How might these impact competitive strategies in your industry? How will you help ensure your business leaders understand what’s at stake and get that perspective recognized in the business strategy? |
Thursday
15:00 - 16:00 | |
| More organizations are taking their first, second and additional steps with MDM. The Gartner Maturity Model for MDM can be used to determine your current position, and to figure out what you need to do next, in order to deliver more value to the business with MDM.
• How is MDM being adopted today, and what patterns have emerged from this work to date?
• Where and how can you use the Gartner MDM Maturity Model to develop your MDM program?
• How can MDM program managers manage their MDM programs for success? |
Thursday
15:00 - 16:00 | |
| Master data management combines an enterprise view of consistent data governance with highly diverse implementation. Gartner's Information Capabilities Framework (ICF) asks the right questions to provide for consistent master data governance and diverse implementation.
• What is the ICF and its relationship to MDM?
• How does the ICF support all four MDM implementation styles and consistent governance?
• How can organizations establish and evolve MDM using existing tools and infrastructure? |
Thursday
16:00 - 16:30 | |
Thursday
16:00 - 16:30 | |
| Our new Peer Exchange sessions provide a unique opportunity to quickly meet different delegates working in the same industry sector. It is a facilitated session, which you will leave with a number of very useful contacts to follow up on, both at and after the conference. Come and have fun with our version of “Speed Dating”! The Peer Exchange sessions are facilitated by Rob Geraghty of the Wow Factor. |
Thursday
16:15 - 16:30 | |
| This Experience Gartner Research Webtour allows attendees to explore Gartner’s ITScore and ITBudget Assessments. Gartner ITScore is a holistic set of interactive maturity assessments designed to help CIOs and IT leaders evaluate the maturity of both the IT organization as a provider of IT services, and the enterprise as a consumer of IT. Gartner ITBudget is an interactive online tool that allows you to input your IT spending data and get a customized report that details how your spending compares to industry averages. It uses a proven, structured methodology and draws from our proprietary IT Key Metrics Data database. |
Thursday
16:30 - 17:00 | |
| Years ago, implementations focused on one business unit and a single data domain. Today, MDM programmes usually follow a multi-domain, multi-discipline approach, covering reference data, process management and Data Governance. Orchestrating all these disciplines effectively requires acumen and experience, plus a dedicated Competency Center and ideally a Board-level Chief Data Officer. |
Thursday
16:30 - 17:00 | |
| To achieve business objectives and deliver tangible benefits, MDM initiatives need a solid Data Governance foundation. The DG strategy should be tailored to the organisation. This presentation will focus on the lessons learned in MDM implementations and the right combination of organisational changes, cross-functional collaboration, and technology to achieve success |
Thursday
16:30 - 17:00 | |
| Creating a data quality strategy that effectively manages complex data-related relationships, roles, and scenarios is a daunting task, but essential to a successful MDM/ information governance strategy. This session examines how to leverage the proper tools, proven methodology, and right mix of data quality experts to support your information governance initiatives. |
Thursday
16:30 - 18:00 | |
| Participants will delineate the greatest barriers impeding the deployment and adoption of MDM and determine possible approaches to overcome them. We'll discuss what are the problems that governance has to address, then brainstorm practices and solutions to these problems.
• What does MDM governance need to accomplish?
• What are the barriers to MDM and how can governance address them?
• How can master data governance be implemented to achieve results?
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Thursday
17:15 - 18:15 | |
| The MDM vision sets the scene for what needs to be achieved, and the MDM strategy details how this will be made a reality over time. We’ll look at how other organizations have created successful MDM programs and explore the five vectors of complexity that shape an organization’s MDM strategy.
• What should an MDM vision and strategy look like?
• How will the five vectors of MDM complexity shape your MDM strategy?
• What best practices can you use to create a successful MDM strategy? |
Thursday
17:15 - 18:15 | |
| Metadata management is a challenging but highly critical competency. Join this analyst-facilitated practitioner discussion exploring successful strategies and lessons learned for enabling metadata management in support of MDM. |
Thursday
17:15 - 18:15 | |
| Have you leveraged your BI dimensional and reporting data to kick off MDM? Does MDM make BI and data integration easier? Share your experiences in finding effective ways that BI implementations and MDM programs can work together. We begin with a real case study that went from BI to MDM to EIM; then everyone joins in. |
Thursday
17:15 - 18:15 | |
| MDM is one type of information governance program, and data quality is a critical starting point for governance of master data. Learn the key principles of data quality that all MDM programs must apply, and explore the state of the art in data quality assurance practices and technology.
• How can a focus on data quality help to bolster the business case for MDM?
• What are the current best and emerging practices for quality assurance of master data?
• What is the state of data quality technology, and how will the market evolve? |
Thursday
17:15 - 18:15 | |
| Are you building an MDM solution to polish your data or are you trying to improve your business outcomes? Understanding the context, use and priority for data management is critical; a blanket deployment will not succeed. By taking a process-centric view, you will deliver what the business needs when it needs it. This session will show you how.
• What are the core challenges for MDM and Business Process Management (BPM)?
• How does MDM deliver value for BPM initiatives?
• How does BPM improve the odds for success for MDM programs? |
Thursday
18:15 - 20:00 | |
Friday
07:30 - 17:00 | |
Friday
08:00 - 08:30 | |
| MDM must be treated as a program and therefore funded as one. Business realities make this very difficult to achieve - specifically, political, organizational, and cultural barriers stand in the way. Navigating these issues is critical to gain the proper financial support.
• Why is it difficult to secure MDM funding?
• What are the typical funding approaches for MDM?
• How do you adapt your MDM road map to ensure its funding? |
Friday
08:00 - 08:30 | |
| Big data is seemingly influencing everything across the technology landscape, from data warehousing to analytics to content management. Admittedly, master data is a small dataset, but there are big data implications for MDM, and MDM implications for big data.
• What is big data?
• How does big data interact with MDM?
• Is there an imperative to apply MDM to big data? |
Friday
08:00 - 08:30 | |
| Unstructured data is a huge part of most business users' daily activities. As a result, content management needs the discipline of MDM as much as, or more than, the source of structured data. Learn how to tie the unstructured 80% of your enterprise information into your MDM plans.
• How can structured data and content be used together for business advantage?
• What is the current best practice around connecting MDM and content management?
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Friday
08:00 - 09:30 | |
| This workshop covers the MDM implementation styles, explains their differences, and provides clear decision logic for selecting the most appropriate MDM Implementation Style(s) for your own initiative.
• What are the differences between the MDM implementation styles?
• Which MDM implementation style is best for my MDM effort?
• How can I use multiple MDM implementation styles together? |
Friday
08:45 - 09:30 | |
| The first half of the information age is disappearing in the rear view mirror. If continued, some of its “best practices” will actually impede future business competitiveness. In this keynote we will explain why new kinds of information will become more important than new technology, and what you can do to set your enterprise on the right course.
• Why is the second half of the information age so much more important for MDM practitioners?
• How does information thinking link to business strategy?
• How will this impact CIOs and other information leaders? |
Friday
09:45 - 10:15 | |
| Retail banking is facing unprecedented pressures from all sides. In this session, learn how some of the leading retail banks are using InfoSphere MDM to become more agile in how they package, price and sell products and, in the process, increase fee revenue, asset growth and market share. |
Friday
09:45 - 10:15 | |
| Join us in this session to hear from SAP’s global data management team about our own information governance journey. Find out how enterprise master data management is the foundation for SAP’s global data management program, across lines of businesses.Learn about the SAP Enterprise Master Data Management portfolio and strategy.
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Friday
09:45 - 10:15 | |
| LaFarge is a global leader in building materials. Learn how LaFarge relies on TIBCO MDM to help business users manage organizational change, as well as to support governance and data reconciliations. See how users can bridge legal, financial, and third-party views through Visual Analytics, and how TIBCO MDM supports their journey to multi-domain MDM. |
Friday
10:15 - 10:45 | |
Friday
10:15 - 10:45 | |
| Our new Peer Exchange sessions provide a unique opportunity to quickly meet different delegates working in the same industry sector. It is a facilitated session, which you will leave with a number of very useful contacts to follow up on, both at and after the conference. Come and have fun with our version of “Speed Dating”! The Peer Exchange sessions are facilitated by Rob Geraghty of the Wow Factor. |
Friday
10:30 - 10:45 | |
| This Experience Gartner Research Webtour allows attendees to explore Gartner’s ITScore and ITBudget Assessments. Gartner ITScore is a holistic set of interactive maturity assessments designed to help CIOs and IT leaders evaluate the maturity of both the IT organization as a provider of IT services, and the enterprise as a consumer of IT. Gartner ITBudget is an interactive online tool that allows you to input your IT spending data and get a customized report that details how your spending compares to industry averages. It uses a proven, structured methodology and draws from our proprietary IT Key Metrics Data database. |
Friday
10:45 - 11:45 | |
| Merck ranks among the world’s leading pharmaceutical, chemical and life science companies. This case study shows how Merck’s MDM journey started seven years ago and evolved since into a solidly governed and technically robust solution for material master. See how we set up the MDM program organisationally, how we embedded the data governance function and how we approached the benefits case. Learn how we met wide ranging business requirements with smart technical concepts. In the outlook section we will show how we are going to take the next steps by enhancing scope in terms of data domains and functionalities. |
Friday
10:45 - 11:45 | |
| Many IT organizations struggle to convey the transformational business benefits that can be realized by the implementation of MDM across multiple data domains. Share ideas with your peers regarding the use cases and technologies that successful IT teams are employing to persuade their business partners to take MDM to the next level. |
Friday
10:45 - 11:45 | |
| Most organizations deal with a highly-complex, diverse and often overlapping landscape of information-related tools and technologies. Discuss with your peers how to begin rationalizing and modernizing that landscape in order to best support MDM and your broader information management goals. |