Michael Smith
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VP Distinguished Analyst, Gartner

Michael Smith
Michael W. Smith is a VP Distinguished Analyst in Gartner Research, focusing on the value of IT. Mr. Smith's principal responsibilities include the development of business performance frameworks and methodologies to help organizations evaluate IT-enabled business initiatives. Mr. Smith's published research covers topics involving how to use business methodologies such as Kaplan and Norton's Balanced Scorecard and Six Sigma to demonstrate the business value of IT. Mr. Smith conducts workshops and assessments for Gartner clients and prospects.

SESSIONSLATEST RESEARCH
4 Sessions
Show Descriptions
Wednesday
Wednesday
01:15 PM - 01:30 PM
60 Seconds or Bust: Meet the Gartner MDM Analysts
Speakers: Mark A. Beyer, Chad Eschinger, Ted Friedman, Dimitris Geragas, Janelle B. Hill, Andy Kyte, Anne Lapkin, Debra Logan, John Radcliffe, Kurt Schlegel, Michael Smith, Bill Swanton, Andrew White
Session Type: Keynote Session
Location: Los Angeles Room
ID: K0
Tracks: A, B, C
You need to sign on to be able to download session documents.MDM5-K0-mdm5-k0.pdf
A fast-paced opener to the event designed to introduce you to the dozen or more Gartner analysts who will be participating in this year's event.
Thursday
Thursday
08:00 AM - 09:00 AM
How to Measure the Benefits of and Build the Business Case for MDM
Speaker: Michael Smith
Session Type: Track Session
Location: Los Angeles Room
ID: A2
Track: A
You need to sign on to be able to download session documents.MDM5-A2-mdm5-a2.pdf
As this period of economic risk and uncertainty continues, business executives are dramatically shifting from “gut feel” to fact-based decision making. MDM addresses this need by improving the data quality, consistency and integrity required to make fact-based decisions. We'll explain how to measure the financial benefits of lower risk and uncertainty made possible by MDM, and how to build the business case for MDM initiatives.
Thursday
01:30 PM - 03:30 PM
Workshop: Building Your Initial Business Case for MDM (Pre-Event Registration is Closed - please stop by the Information Desk for Additional Availability)
Moderators: Michael Smith, Bill Swanton
Session Type: Workshop
Location: Brentwood Room
ID: W2
You need to sign on to be able to download session documents.MDM5-W2-mdm5-w2.pdf
We'll highlight what business executives are looking for in an initial MDM business case, and then describe the process and provide the tools to deliver these requirements.
Friday
Friday
12:00 PM - 12:45 PM
Gartner Closing Keynote: An Open Research Meeting
Speakers: Mark A. Beyer, Ted Friedman, Dimitris Geragas, Janelle B. Hill, Andy Kyte, Debra Logan, John Radcliffe, Michael Smith, Bill Swanton, Andrew White
Session Type: Keynote Session
Location: Los Angeles Room
ID: K5
Tracks: C, A, B
You need to sign on to be able to download session documents.MDM5-K5-mdm5-k5.pdf
In a lively session interactive with the audience, the MDM Summit's Gartner analyst team will bring it all home for attendees, with summaries, takeaways and action items.