| Solution Architecture: Planning, Delivering and Managing Services | |
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Thursday, 06 December 2007 03:15 PM-04:15 PM | |
Speaker: Bruce Robertson Location: Pavilion 2 Session Type: Track Session Track: B | |
With all of IT talking about services, many different approaches are being taken to define service portfolios. This session will compare and contrast different IT constituencies' views of services, and develop a high-level dependency model between them. |
Key Issues:
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- What are the common IT views of services: operations, application development and infrastructure engineering?
- What are the common non-IT views of services: business and information?
- What are the dependencies between views of services?
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