Solution Architecture: Planning, Delivering and Managing Services
ADD
Thursday, 06 December 2007
03:15 PM-04:15 PM
ea7_ea8b.pdfea7_ea8b.ppt
Speaker: Bruce Robertson
Location: Pavilion 2
Session Type: Track Session
Track: B

Bruce RobertsonWith all of IT talking about services, many different approaches are being taken to define service portfolios. This session will compare and contrast different IT constituencies' views of services, and develop a high-level dependency model between them.
Key Issues:
  • What are the common IT views of services: operations, application development and infrastructure engineering?
  • What are the common non-IT views of services: business and information?
  • What are the dependencies between views of services?
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