| IT Operations Management Scenario: Trends, Directions and Market Landscape | |
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Tuesday, 05 May 2009
15:25-16:25 | |
Speaker: Debra Curtis
Location: Session Room A
Session Type: Gartner Session
Track: A | |
 IT operations management professionals are challenged to transform IT towards service and business alignment while dealing with the increasing change and complexity. This presentation analyses key trends and their impact on IT operations and service management, such as ITIL and process maturity, data centre strategies, SOA and virtualisation. We also analyze the IT operations management software leaders and market forces that could change that leadership. |
Key Issues:
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- What trends are affecting IT operations management strategies, investments and actions?
- What are the strategies of the leading IT operations management suppliers?
- What is the future of IT operations management technologies?
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