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| Track A: IT Operations - Breaking the Ties That Bind | As operations personnel we need to conduct a thorough review of not only our mission, but also of the people, processes and technologies that will enable us to achieve our business potential. In this track, IT operations attendees will discover the steps to becoming more like a business, learn of the new roles and organisational structure required to operate in a more businesslike fashion, and understand how evolving technologies will help to enable new models of operational activity. | A |
| Track B: Infrastructure Innovation - The Heart of the Matter | Servers and storage remain at the heart of the data centre, but the “heart rate” is steadily increasing due to new and changing technologies. These new choices make it more difficult for IT organisations to select the right vendors and technologies for strategic and tactical deployments. This track focuses on the evolution of physical data centre infrastructure, emerging trends and the journey that virtualisation is taking as use of virtualisation becomes increasingly universal and ultimately becomes part of every data centre. | B |
| Track C: Data Centre of the Future – Mastering Flexibility | Data Centres need to be flexible, modular and increasingly adaptable to changing business needs and associated economic pressures. The Data Centre of the future needs to behave like living organisms delivering flexible, utility-like services to the organisation and customers. This track addresses the extended reach of the data centre with a focus on management practices, green IT, environmental issues and cost containment. | C |