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Infrastructure, Operations & Data Centre Summit
6-7 May 2008
Sydney, Australia
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Track B - IT Operations: Innovating from Boiler Room to Board Room
7 Sessions
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Tuesday
Tuesday
08:30-09:30
Running the Business of IT Operations
Speaker:
Cameron Haight
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
1B
Track:
B
dc3a_1b.pdf
dc3a_1b.ppt
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Tuesday
11:55-12:55
Establishing SLAs that Demonstrate IT’s Business Value Contribution
Speaker:
John P. Roberts
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
4B
Track:
B
dc3a_4b.pdf
dc3a_4b.ppt
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Tuesday
13:45-14:45
IT Operations Availability and Performance Management
Speaker:
David Williams
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
5B
Track:
B
dc3a_5b.pdf
dc3a_5b.ppt
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Tuesday
15:50-16:50
The Operational Challenges of Managing Virtual Server Environments
Speaker:
Cameron Haight
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
7B
Track:
B
dc3a_7b.pdf
dc3a_7b.ppt
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Wednesday
Wednesday
08:30-09:30
CMDB – Work Now or Pay Later
Speaker:
Cameron Haight
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
9B
Track:
B
dc3a_9b.pdf
dc3a_9b.ppt
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Wednesday
11:45-12:45
IT Operations Process Automation
Speaker:
David Williams
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
12B
Track:
B
dc3a_12b.pdf
dc3a_12b.ppt
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Wednesday
13:30-14:30
Best Practices for Organising and Staffing IT Infrastructure and Operations
Speaker:
John P. Roberts
Session Type:
Gartner Session
Location:
Sydney Convention & Exhibition Centre - Session Room B
ID:
13B
Track:
B
dc3a_13b.pdf
dc3a_13b.ppt
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