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Wednesday 11:15 AM - 12:15 PM | |
| Sales will help companies accelerate growth strategies and recover from the global economic slowdown. It will be imperative for sales organizations to carefully map technology to sales processes for productivity gains and competitive advantages. Attend this session to (a) evaluate the key elements of managing sales effectiveness and performance, (b) learn best practices for leveraging technologies to maximize sales output and (c) understand the changing sales vendor landscape to support sales effectiveness and performance management.
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Wednesday 02:40 PM - 03:00 PM | |
| SFA has seen a bit of revitalization with B2B selling organizations, and Gartner has seen a 50% increase in vendor evaluations year over year. The focus of SFA deployments continues to be on core functional capabilities for accounts, contacts, opportunities, selling processes and sales operations. We present the state of vendors in the SFA market with our Magic Quadrant for Sales Force Automation.
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Wednesday 05:45 PM - 06:30 PM | |
| SaaS accounts for just under 44% of overall global sales subsegment revenue in the CRM market. Yet many selling organizations lack an understanding of the limitations of cloud computing or SaaS, or have an overall strategy to best leverage the delivery model. Attend this session to understand the direction of cloud computing, the impact of cloud computing on sales applications and vendors, and best practices for using cloud computing for selling organizations.
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Thursday 07:15 AM - 08:00 AM |
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Speakers: Gene Alvarez, Tiffani Bova, Brian Burke, William Clark, Kimberly Collins, Jim Davies, Robert P. Desisto, Chris Fletcher, Richard Fouts, Gareth Herschel, Johan Jacobs, Venecia K Liu, Carol Rozwell Session Type: Networking Breakfasts
| Location: Florida F |
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Thursday 12:00 PM - 01:00 PM | |
| With the explosion of social media and technologies, tremendous opportunities exist for collaboration to help salespeople perform more effectively. Attend this session to learn how two best-in-class companies achieved business benefit from leveraging social CRM with their sales force. Case studies will encompass the entire project life cycle, from setting requirements to deployment.
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Friday 10:15 AM - 11:15 AM | |
| Despite billions of dollars invested in sales force automation, very few sales organizations measure or demonstrate positive return on investments. Attend this session to learn how two best-in-class companies achieved business benefit from their sales force automation projects. Case studies will encompass the entire project life cycle, from requirements setting to deployment.
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Friday 11:30 AM - 12:15 PM | |
| When you get back to the office you will have key project and priority decisions to make based on the information at this event. How should you consider and prioritize what to do next?
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