http://agendabuilder.gartner.com/BPME3/RSS/SessionList.aspx Whether you are a BPM expert, beginner or somewhere in-between, this year's Gartner Business Process Management Summit will be your wisest investment for 2008. The theme, Create and Sustain a Continuous Process Improvement Culture will span the whole of BPM from getting started to keeping your current process sharp. en-US Copyright 2009 Gartner, Inc. All rights reserved. Agenda Builder RSS Feed Generator v.3.10.0.12090 Gartner, Inc. kiosk.admin@gartner.com Sat, 21 Nov 2009 22:29:42 GMT 300 http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=782 Monday, April 28, 2008 08:00 - This tutorial identifies the basic landscape of process topics and terms. Not for the faint of heart or the casual listener, this session is a rapid fire and content rich core dump. It sets the context for the remainder of the conference and prepare you with a triage background of terms, topics and concepts related to the world of business processes. Come prepared to take notes and be engaged. (45 min) Michele Cantara, Janelle B. Hill, Elise Olding Thu, 03 Apr 2008 12:53:45 GMT Pre-Conference Tutorial http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=783 Monday, April 28, 2008 08:00 - This tutorial session will provide an overview of the core technologies associated with BPM. From the modeling tools to the run-time engines such as the Business Process Management Suite (BPMS), this primer will help business and technical professionals understand the core and contributing BPM-enabling technologies and how they tie together to support business process improvement efforts. (45 min) Marc Kerremans Thu, 03 Apr 2008 12:55:23 GMT Pre-Conference Tutorial http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=784 Monday, April 28, 2008 09:00 - (15 min) Michele Cantara, Marc Kerremans Fri, 04 Apr 2008 09:55:06 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=785 Monday, April 28, 2008 09:15 - Business process management (BPM) is a management discipline that requires organizations to shift to process-centric thinking and reduce their reliance on traditional function-centric organizational structures. BPM helps organizations manage the revision cycles of business processes, from process design to monitoring and optimization. It also helps organizations modify processes more frequently and effectively in response to rapidly evolving circumstances. Such rapid change is impractical when processes are embedded in conventional applications, but BPM offers a new approach to application development, where business processes are made visible. BPM technologies enable business managers to abstract process flows and rules from underlying applications and to change them directly. BPM is an IT-enabled management discipline that dramatically changes how businesses manage their operational processes. (1 hr) Mark Raskino Fri, 04 Apr 2008 09:55:52 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=786 Monday, April 28, 2008 10:15 - This panel will envision the future of process in the enterprise. Where is process technology going? What are users asking for? What will vendors deliver? Hear from a panel of key BPM vendors who are in the market each day. What awaits the BPM-Powered Enterprise? (45 min) Yvonne Genovese, Janelle B. Hill, Burley Kawasaki, Michael Lees, Robert Thompson Fri, 04 Apr 2008 09:56:38 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=787 Monday, April 28, 2008 11:00 - (30 min) Gartner Mon, 07 Jan 2008 05:45:47 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=788 Monday, April 28, 2008 11:30 - Agility must be a core competency. One option is to use BPM to define and refine agile processes. The need for agile processes is driven by the increasing demands placed on businesses to rapidly accommodate change. To cope, each enterprise must decide how to achieve enough agility to compete in a world that values instant gratification. This presentation discusses agility in relation to the business of IT and process management. (1 hr) Daryl C. Plummer Fri, 04 Apr 2008 09:56:57 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=789 Monday, April 28, 2008 11:30 - Business process management promises real, profound change to the way your business operates. Yet there are too many vendors (many with more marketechture than product!), not enough quantified proof points and, most of all, not enough information to make an informed decision on how best to leverage its disciplines and technology in your organization. (1 hr) Janelle B. Hill Fri, 04 Apr 2008 09:57:22 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=790 Monday, April 28, 2008 11:30 - Business process management (BPM) continues to gain attention from both CEOs and CIOs because of its promise to not only improve operational performance results but also transform and innovate business operations. Despite this potential, most organizations struggle to identify and scope their first initiative. Gartner’s Business Process Management Maturity Model provides guidance for becoming a process-managed enterprise. (1 hr) Elise Olding Fri, 04 Apr 2008 09:59:04 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=791 Monday, April 28, 2008 12:30 - (1 hr) Gartner Mon, 07 Jan 2008 05:52:29 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=861 Monday, April 28, 2008 13:30 - How strategic planning practices can dovetail with BPM efforts. (45 min) Bill Rosser Sun, 20 Apr 2008 13:18:29 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=792 Monday, April 28, 2008 13:30 - The output of traditional BPM analysis is of great value for operative functions, but could, at times, be better adapted to allow senior management to utilize this in their strategic decision making. On the other hand, the results from traditional strategic modelling tools are detached from process analysis and require expensive reprocessing in order to be integrated into BPM operations. The challenges are: (40 min) Elise Olding, Stefano Privitera, Massimo Scalvenzi Fri, 04 Apr 2008 09:59:48 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=793 Monday, April 28, 2008 13:30 - Dubai Customs is facing tremendous growth challenges with trade volumes increasing by three folds in the year 2010 (close to 12 Million total transactions). Dubai Customs realized the need for an innovative solution that aligns corporate strategy to operational systems. Among many initiatives Dubai Customs is using Business Process Management (BPM) and service-oriented architecture (SOA) to deploy an advanced processing platform that automates core processes, monitors performance, and provides round trip engineering enabling agility and rapid business change. (40 min) Juma Alghaith, Fadi Hindi, Marc Kerremans, Stan Wright Fri, 04 Apr 2008 10:01:01 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=794 Monday, April 28, 2008 13:30 - Process optimization endeavours often fail to deliver long term sustainable value creation and lack the willingness to change in order to deliver results. This presentation covers a top down approach to delivering operational performance improvement to ensure a solid and transparent foundation of performance accountability on which continuous improvement can be fostered. (40 min) Jeff Comport, Janice Cowley Fri, 04 Apr 2008 10:01:39 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=870 Monday, April 28, 2008 14:20 - Microsoft Platform and People-ready Processes Microsoft enables mainstream BPM by connecting business processes spanning applications, people and organizations. With familiar tools for developers and business users, Microsoft and the Business Process Alliance enables IT professionals to deliver connected business processes that work with existing IT investments. (30 min) Burley Kawasaki Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=873 Monday, April 28, 2008 14:20 - A leading national logistics organisation used an innovative approach to applying Process support technology to their complete operation. This “flight across the value chain” shows how passive data becomes intelligent information used to increase revenue, improve visibility and to ensure management objectives are consistently met. (30 min) Jon Pyke Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=869 Monday, April 28, 2008 14:20 - Transcom is offering BPO services for several years, mainly Backoffice services for the Banking, Telecom and Insurance industries. We are performing the tasks associated to the processes on behalf of customers. Now, we are reducing operational costs, improving customer satisfaction, reducing time to market etc. and all thanks to BPM. (30 min) David Perez Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=799 Monday, April 28, 2008 14:50 - (30 min) Gartner Mon, 07 Jan 2008 06:04:30 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=862 Monday, April 28, 2008 15:20 - BI, BAM and CPM: What are they, how do they relate to process, what are the best practices for success? (45 min) Neil Chandler Sun, 20 Apr 2008 13:16:40 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=800 Monday, April 28, 2008 15:20 - Business process outsourcing providers typically provide support to sections of end to end processes. The more successful BPO deals to date have been ones where they have really studied their own process environment in advance of engaging BPO providers. This pitch takes you through a practical view of how to create a BPO sourcing strategy through tips for design, evaluation of suppliers and preparing for the life of the contract. (1 hr) Cathy Tornbohm Fri, 04 Apr 2008 10:19:30 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=801 Monday, April 28, 2008 15:20 - The business process is not always built as a static sequence of steps. In SOA, events will allow business processes to be more ad-hoc and dynamic. This presentation discusses the need for dynamic BPM where rules, processes and events come together. (1 hr) Daryl C. Plummer Fri, 04 Apr 2008 10:21:39 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=802 Monday, April 28, 2008 15:20 - The growing focus on operational excellence has led business leadership to explore process orientation as an alternative to functional orientation. However, becoming process-driven has far-reaching effects on organizational staffing, roles and responsibilities, governance, skills, methods and disciplines. In this presentation, we explore emerging roles that enable organizations to accelerate their process maturity. (1 hr) Janelle B. Hill Fri, 04 Apr 2008 10:22:06 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=853 Monday, April 28, 2008 16:30 - RTÉ has put in place an eCommissioning solution, based on Metastorm BPM 7, that facilitates the electronic submission of programme ideas from the independent television production sector and the online evaluation of those submissions according to the detailed evaluation criteria and guidelines already in place. (30 min) Declan McKibben Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=860 Monday, April 28, 2008 16:30 - To help bring clarity to BPM market hype, BEA has synthesized 100+ analyst reports and industry articles and surveyed 200+ of its own customers. Discover the top 5 BPM trends driving the next wave of process maturity, what ROI can be expected and how BPM can help drive competitive advantage. (30 min) Carilu Dietrich Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=874 Monday, April 28, 2008 16:30 - Learn how users of large-scale packaged applications, based on an enterprise SOA blueprint, can benefit from applying BPM technology. Using comprehensive models of an enterprise SOA landscape, composite business processes can be created leveraging best practices built into a service-enabled suite of packaged applications. See how SAP NetWeaver evolves to support BPM in this context and beyond. (30 min) Harald G. Nehring Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=806 Monday, April 28, 2008 17:35 - When looking at organizations implementing BPM, many different approaches can be observed. The focus might be on process documentation, in other cases on methodologies like Lean or Six Sigma, while others take it from the IT side, or just leave it to the training department to provide some knowledge building for those who are interested. Where do these different policies come from? Why do some managers welcome BPM as a key instrument to achieve excellent process performance, while others are so reluctant or maybe even refuse to implement it? And why are isolated initiatives accepted and even supported, without ever being seen as a real, concrete and overall management approach to improve the business? In this Keynote Presentation Eddy will address key issues, supported by concrete examples of successful (and less successful) BPM implementations: (45 min) Eddy Janssen, Marc Kerremans Fri, 04 Apr 2008 10:23:38 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=807 Monday, April 28, 2008 18:20 - (2 hr) Gartner Tue, 26 Feb 2008 12:15:47 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=809 Tuesday, April 29, 2008 08:00 - SAAS is an alternative to the dysfunctional aspects of traditional client/server. A broad industry consensus holds that SaaS is valuable, no longer on the “lunatic fringe." Some Saas providers are using BPMS within their offerings to promote higher degrees of process agility. This presentation examines the SaaS wave and the role of BPMS in this market’s evolution. (1 hr) Michele Cantara, Cathy Tornbohm Fri, 04 Apr 2008 10:25:21 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=810 Tuesday, April 29, 2008 08:00 - Various converging architecture and middleware approaches enable BPM and distributed application deployments. There’s a plethora of IT infrastructure solutions to support service-oriented architecture, data and process integration, and application development. How do you choose among them? (1 hr) Paolo Malinverno Fri, 04 Apr 2008 10:26:00 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=811 Tuesday, April 29, 2008 08:00 - More than 90% of IT leaders report being involved in some form of transformation, yet the practical realities of scoping out, shaping and galvanizing change remain elusive. Where do you focus? Are you equipped? Using the contextual situations our clients face, we plot a roadmap through the concepts, frameworks and practices that predict change success. (1 hr) Diane Morello, Elise Olding Fri, 04 Apr 2008 10:28:01 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=875 Tuesday, April 29, 2008 09:10 - (30 min) Gartner Thu, 10 Apr 2008 10:11:22 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=876 Tuesday, April 29, 2008 09:10 - Neil argues that real world implementations of BPMS necessarily span different types of business process – both data intensive and human-centric- and different types of IT architecture. Additionally, Business Process Co-ordinator of Gas Terra, Willem Bousema, describes the challenges of implementing a BPMS into the mission-critical world of energy pricing. (30 min) Dr Neil Thomson Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=857 Tuesday, April 29, 2008 09:10 - The accelerating pace of change requires businesses to frequently adapt their processes and implement solutions in aggressive timescales. However, traditional methodologies don’t easily support rapid delivery and changes in requirements. In this session, Singularity CEO Padraig Canavan describes an innovative 90 day BPM delivery approach, illustrated by recent case studies. (30 min) Padraig Canavan Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=856 Tuesday, April 29, 2008 09:10 - Process Mining is the ultimate concept in BPM. Using existing data you have for BI purposes, it creates dynamic/animated views to show you exactly how your processes are performing. In this presentation, we’ll discuss how to use BPM to capitalise on the past, optimise the present and anticipate the future. (30 min) John Hoogland Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=815 Tuesday, April 29, 2008 09:40 - (30 min) Gartner Thu, 10 Apr 2008 12:04:27 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=816 Tuesday, April 29, 2008 10:10 - The BPM market has attracted numerous vendors from diverse backgrounds. Merger and acquisition activity has been increasing as vendors respond to the latest technology developments and economic pressures. The emergence of the business process management suite (BPMS) has added a new competitive dynamic to this market. This presentation will examine the key forces shaping the BPM market, highlighting the challenges and opportunities these changes represent for vendors and end users. (1 hr) Michele Cantara Fri, 04 Apr 2008 10:29:05 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=817 Tuesday, April 29, 2008 10:10 - Business rule management (BRM) is a concept that has not yet been embraced by most enterprises. This presentation will examine the value that comes from the explicit management of business rules, policies and scenarios. We will examine the concept of BRM, the vendors and the technologies, with a focus on how BRM supports enterprise decision making. (1 hr) Marc Kerremans Fri, 04 Apr 2008 10:29:30 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=818 Tuesday, April 29, 2008 10:10 - Planning is a requirement for a winning BPM initiative. This session provides you the structure to create a plan specific to BPM and establish the needed governance and monitoring for on-going success. Taking the next step, we will discuss driving the plan into project execution to include project scoping and communications frameworks. (1 hr) Elise Olding, Bill Rosser Fri, 04 Apr 2008 10:32:36 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=868 Tuesday, April 29, 2008 11:20 - Continuous Process Improvement programs have created countless business innovations. However, CPI is often an arduous process, with delayed ROI. Now, BPM solutions are accelerating innovation, resulting in faster business improvement. Join experienced CPI practitioner and author, Bruce Williams to learn how BPM technology and process improvement methodologies accelerate CPI. (30 min) Bruce D. Williams Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=858 Tuesday, April 29, 2008 11:20 - While we often think of the “limits” of computer science we don’t often consider the limits of humans. This session will explore how tooling and practices can relieve the strain of change and enable organizations to cope with their human constituents. (30 min) Chris Berg Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=872 Tuesday, April 29, 2008 11:20 - Listen to how the Target Group helped Base Commercial Mortgages define a commercial lending system to automate and expedite decisions around loans. Learn how Fujitsu Interstage BPM enabled them to go from start-up to market in 6 months. Hear how Base embraces BPM as a discipline for continuous process improvement. (30 min) Rachel Ovett Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=863 Tuesday, April 29, 2008 12:00 - Examining how application strategies can be blended with a vision for BPM. (45 min) David Norton Sun, 20 Apr 2008 13:17:15 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=822 Tuesday, April 29, 2008 12:00 - Hessenatie Logistics [HL] offers integrated Supply Chain Solutions to Principals’, who wish to deploy distribution organizations or supply chains on the European Continent in a timely and controllable manner. Thanks to the collaborative mode of its solutions, the Principals of Hessenatie Logistics remain in full control of such supply chains without major investments. HL’s solution includes opportunities for cost reduction, Web-collaboration and seamless deployment to the benefit of the Principal. These opportunities and the BPM methodology implemented by HL will be elaborated by means of a comprehensive case. (40 min) Jeff Comport, Ben Devis, Bob Van Steenweghen Fri, 04 Apr 2008 10:33:20 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=823 Tuesday, April 29, 2008 12:00 - Over the years DKIB has established a high degree in automation for processing transactions straight through in asset class specific process chains. In recent years capital markets developments were driven by increasing volumes and increasing complexity of cross asset class transactions. New process engineering methodologies and BPM technologies have allowed DKIB to evolve productivity, efficiency, flexibility and control in the exception management focused processing of these types of transactions. The case study will highlight the transformation of the handling of multi asset class complex structured products at DKIB. The session will take the audience through the various steps that DKIB took to determine the right processes to start with BPM, the approach taken and share the results achieved to date and the lessons learned. (40 min) Frank Bigge, Michele Cantara Fri, 04 Apr 2008 10:34:41 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=824 Tuesday, April 29, 2008 12:00 - As a major player in Europe’s natural gas market, GasTerra uses business rules and BPM technology to support its pricing process. This discussion will reveal the real-life result of this technology approach; will highlight key do's and don'ts; and will shed light on change management required for a successful implementation. (40 min) Willem Bousema, Marc Kerremans Fri, 04 Apr 2008 10:35:34 GMT End-User Case Study Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=825 Tuesday, April 29, 2008 12:40 - (1 hr) Gartner Mon, 07 Jan 2008 06:57:21 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=877 Tuesday, April 29, 2008 13:00 - Find out how to assess your BPM maturity and how to transition from one phase of maturity to the next. Gartner has created a six-phase BPM maturity model to help users assess their organizational maturity with process thinking and see where it stands on addressing critical success factors defined in our framework. *Attendance restricted to 50 people. (25 min) Janelle B. Hill Fri, 02 May 2008 06:37:16 GMT Experience Gartner Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=865 Tuesday, April 29, 2008 13:40 - Examining how application strategies can be blended with a vision for BPM. (45 min) Jeff Comport Sun, 20 Apr 2008 13:16:11 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=826 Tuesday, April 29, 2008 13:40 - Both Enterprise Architecture and Business Process Management offer powerful means of discovering and evaluating opportunities for business process improvement — but from different perspectives. These strengths can be used collaboratively to multiply the joint effect in choosing and delivering on the high leverage investments. This presentation describes the advantage of each and illustrates each step and the sequence to follow to get optimal performance improvement results with a reasonable effort. (1 hr) Bill Rosser Fri, 04 Apr 2008 10:36:27 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=827 Tuesday, April 29, 2008 13:40 - The concept of a “technical event” is not new, but only now is “business event” becoming a first class citizen in business processes and applications design due to computer science advances. This session will give the background to understand the important concept of event. (1 hr) Paolo Malinverno Fri, 04 Apr 2008 10:36:57 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=828 Tuesday, April 29, 2008 13:40 - BPM affects the organizational design, business strategy, operational work practices and the underlying IT infrastructure of a company. There are plenty of opportunities for making a false step and compromising business outcomes. This panel of Gartner analysts will share with you the best practices they’ve gleaned from countless interactions with organizations such as yours. (1 hr) Janelle B. Hill, Marc Kerremans, Diane Morello, Elise Olding, Mark Raskino Fri, 04 Apr 2008 10:37:34 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=855 Tuesday, April 29, 2008 14:50 - BPM has successfully supported process workers and system activities, but has not properly supported the knowledge worker. We believe the day is coming for BPM to expand to meet the latent demand for process amongst the knowledge worker domain. This will require a shift to indeterminate processes and BPM 2.0. (30 min) Jim Sinur Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=859 Tuesday, April 29, 2008 14:50 - In order to balance continuous and rapid business growth with the quality and cost of its back-office production processes, Degussa Bank has undertaken a strategic initiative to update sales and legacy systems by combining BPM (SunGard Infinity Processing Platform) with SOA. The session covers business drivers, implementation and lessons learned. (30 min) Martin Reichenbach Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=854 Tuesday, April 29, 2008 14:50 - BPM can help your business quickly adapt to changing market conditions while supporting innovation that positions you for future growth. In this presentation, Paul Brunet will discuss how BPM enables rapid business change, reduces costs, and improves visibility and insights. (30 min) Paul Brunet Fri, 08 Aug 2008 14:13:20 GMT Solution Provider Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=832 Tuesday, April 29, 2008 15:20 - (30 min) Gartner Mon, 07 Jan 2008 07:08:56 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=866 Tuesday, April 29, 2008 15:50 - BPO best practices, tips, techniques and recommendations for success. (45 min) Cathy Tornbohm Sun, 20 Apr 2008 13:17:45 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=833 Tuesday, April 29, 2008 15:50 - Most organizations struggle to complete and execute an effective strategic plan. In this session we will explore the common obstacles companies face with strategic planning and how these obstacles can be overcome with business process and performance management. Our focus will be on using real world examples that demonstrate how best practices in business process and performance management can assist organizations to become strategy driven. (1 hr) Bill Rosser Fri, 04 Apr 2008 10:38:04 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=834 Tuesday, April 29, 2008 15:50 - Application portfolio management strategies have not kept up with the changing nature of applications. Application-at-the-center perspectives fail to account for the dramatic increase in cross-application reuse, referenced service components and an ever-expanding user constituency. Budgets and projects that used to be application-centric and megaproject-oriented now shift to incremental delivery around major business processes whose implementation often cross many underlying applications. Application management strategies that don't keep up will yield a new generation of applications that may be built on modern technology, yet embody the stovepipe limitations of their predecessors. Modern strategies can raise reuse, shorten cycle times, and improve business process and results. (1 hr) Jeff Comport Fri, 04 Apr 2008 10:38:26 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=835 Tuesday, April 29, 2008 15:50 - Lack of expertise is one of the major inhibitors to BPM adoption. Organizations are desperately seeking help with architecture, governance, business process modeling, and SOA. Furthermore, BPM alters the way business and IT work together. This session identifies a number of vendors who offer BPM consulting and integration services and outlines what you should look for when sourcing BPM expertise. (1 hr) Michele Cantara Fri, 04 Apr 2008 10:38:46 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=836 Tuesday, April 29, 2008 17:10 - SOA horror stories are starting to appear as organizations face problems realizing productivity and cost benefits from SOA. However, BPM offers a set of technologies and a discipline that can make SOA more consistent in value. This presentation examines how to govern services, to model behaviour, and to use BPM to revolutionize the development methodologies of the future. (1 hr) Daryl C. Plummer Mon, 28 Apr 2008 11:06:22 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=837 Wednesday, April 30, 2008 08:45 - Gartner Open Research Meetings are lively affairs, with exchanges of ideas and perspectives. In this special session, we invite you to participate in an open discussion with Gartner analysts and other delegates as we explore the highlights and key takeaways from the conference experience, what assumptions were validated and what assumptions weren’t. Don’t be surprised if the interactive dialogue opens a few eyes, bringing new and important ideas to the forefront, building possible new strategic assumptions around BPM topics. Moderated by Daryl Plummer, delegates and analysts alike will engage each other in spirited exchanges for sure. (1 hr) Yvonne Genovese, Janelle B. Hill, Paolo Malinverno, Daryl C. Plummer, Mark Raskino Fri, 04 Apr 2008 10:39:33 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=852 Wednesday, April 30, 2008 09:45 - Banking must embrace rigorous compliance requirements from regulators and, due to increased competition, stringent requirements placed on it by demanding customers. In order to articulate these requirements effectively and also meet the objectives of the shareholders, an innovative solution was required; one that would enable project leverage where possible. To enable projects to leverage each other as much as possible, the ABN AMRO BPM solutions department designed and implemented a Business Process Management methodology. This methodology or approach leveraged external best practice processes and created one compliant Business Architecture which encompassed multiple requirements and viewpoints from disparate groups: business, IT, compliance, operational risk, finance and audit. This comprehensive Business Architecture is the basis for the implementation of one global Group Finance SOA. (40 min) Marc Kerremans, Theo van den Hurk, Jos Wieleman Fri, 04 Apr 2008 10:40:00 GMT Keynote Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=838 Wednesday, April 30, 2008 10:25 - (25 min) Gartner Tue, 26 Feb 2008 12:22:47 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=839 Wednesday, April 30, 2008 10:50 - Managing end-to-end business processes is emerging as a key differentiator. Enterprises of all sizes can take an end-to-end business orientation in order to balance greater customer centricity with operational excellence. Determining the current landscape of vendor offerings will help enterprises understand the areas where they can align own end-to-end business process strategies with emerging trends. This presentation addresses how enterprises leverage end-to-end processes for enhanced business agility. (1 hr) Yvonne Genovese Fri, 04 Apr 2008 10:40:37 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=840 Wednesday, April 30, 2008 10:50 - The authors of the most recent BPMS Magic Quadrant will guide the audience though the 10 major elements of a BPMS product and will show how to use the elements to guide BPM tool selection. From process modeling and simulation, to optimization; from content management to system connectivity; there are many moving parts to a BPMS. Come see how they fit together in this interactive session. (2 hr, 5 min) Michele Cantara, Janelle B. Hill, Marc Kerremans Fri, 04 Apr 2008 10:41:09 GMT Gartner Workshop http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=841 Wednesday, April 30, 2008 10:50 - This interactive session will describe the elements of a BPM strategy and plan and will allow the audience to share best practices, and review pitfalls to avoid. Following Gartner’s structure for building a BPM plan, Elise and Bill will guide audience breakout teams in the creation of mock deliverables associated with successful BPM planning efforts. Practice makes perfect and this session focuses on practical, hands-on activities. (2 hr, 5 min) Elise Olding, Bill Rosser Fri, 04 Apr 2008 10:42:16 GMT Gartner Workshop http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=842 Wednesday, April 30, 2008 11:55 - Application development organizations are coming under increasing pressure to deliver business value in a more responsive and flexible manner. At the same time businesses are being pushed to shorten business process revision cycles and are pursuing model-driven development using BPM methods and technologies. The goal of both business and IT is agility, rapid and effective response. This session provides guidelines for integrating your BPM efforts with Agile software development techniques. (1 hr) David Norton Fri, 04 Apr 2008 10:42:57 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=867 Wednesday, April 30, 2008 12:00 - A look at SOA best practices from industry - best practices that will make a SOA-BPM effort more successful. (45 min) Paolo Malinverno Sun, 20 Apr 2008 13:19:02 GMT Analyst/User Roundtable http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=843 Wednesday, April 30, 2008 12:55 - (55 min) Gartner Tue, 26 Feb 2008 12:25:06 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=844 Wednesday, April 30, 2008 13:50 - Major market forces are affecting how users will receive value from process-driven IT solutions in the future. Business applications will play an important role in how we realize success in processes through technology. However, the way we define process is changing as are business applications and the market that supports them. The coming collision and merging of technologies to support process will have a profound effect on your IT environment. (1 hr) Yvonne Genovese Fri, 04 Apr 2008 10:43:20 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=845 Wednesday, April 30, 2008 13:50 - This workshop will provide an interactive overview of the process modeling component of a BPM strategy. Mark and David will talk about standards and techniques used in modeling, focusing on what works and what may not work. A question and answer portion of the session will address client topics of interest. (2 hr, 5 min) Marc Kerremans, David Norton Fri, 04 Apr 2008 10:43:49 GMT Gartner Workshop http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=846 Wednesday, April 30, 2008 13:50 - This highly interactive workshop will review the major roles and organizational elements (such as Business Process Competency Center) required for BPM and will allow audience teams to break into groups and create mock deliverables (organization charts, charters, hiring profiles, and so on.). The purpose of this workshop is to take the theory of BPM organization and see how it relates to the real-world. (2 hr, 5 min) Janelle B. Hill, Diane Morello, Elise Olding Fri, 04 Apr 2008 10:44:28 GMT Gartner Workshop http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=847 Wednesday, April 30, 2008 14:55 - Business Activity Monitoring (BAM) technology provides real-time access to critical business performance indicators to improve the speed and effectiveness of business operations. Event processing is a key technology in many applications of BAM, which can both collect and emit events, along with updating a dashboard. Common applications of BAM show how business processes are performing, and issue alerts which grant additional time to manage threats or opportunities. (1 hr) Neil Chandler Fri, 04 Apr 2008 10:44:58 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=848 Wednesday, April 30, 2008 15:55 - (20 min) Gartner Tue, 26 Feb 2008 12:28:39 GMT Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=849 Wednesday, April 30, 2008 16:15 - Business process analysis (BPA) tools are growing in importance as business managers, process architects and process analysts streamline and make their business processes visible. Process modeling is both essential and routine in business process improvement projects, and is a crucial requirement for successful enterprise architecture and SOA endeavors. (1 hr) David Norton Fri, 04 Apr 2008 10:45:29 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=850 Wednesday, April 30, 2008 16:15 - This session will serve as a wrap-up, presenting back to the audience the major themes and takeaways that have emerged in the conference track “Building a Process-Centric Infrastructure.” Based on client questions, comments and individual discussions, we will discuss the implications of creating the technical underpinnings for a BPM-powered enterprise. (1 hr) Janelle B. Hill, Marc Kerremans, Paolo Malinverno, Daryl C. Plummer Fri, 04 Apr 2008 10:46:34 GMT Track Session http://agendabuilder.gartner.com/BPME3/WebPages/SessionDetail.aspx?EventSessionId=851 Wednesday, April 30, 2008 16:15 - This session will serve as a wrap-up, presenting back to the audience the major themes and takeaways that have emerged in the conference track “Organizing for BPM.” Based on client questions, comments and individual discussions, we will discuss the implications of creating the BPM-focused organization. (1 hr) Michele Cantara, Diane Morello, Elise Olding, Mark Raskino Fri, 04 Apr 2008 10:47:01 GMT Track Session