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Thursday 10:45 AM - 11:45 AM | |
| Case management captures the backward-and-forward nature of human interaction to reach a specific outcome. Is case management a business process pattern best handled by BPM technologies? Or is case management primarily an enterprise content management issue? Join Gartner BPM, ECM, and vertical industry analysts for a lively panel discussion about whether process or content is king when it comes to case management.
Case management is a complex process type. This panel discussion is about how to better manage case work - whatever your industry. |
Thursday 10:45 AM - 11:45 AM | |
| BPA for the masses, social BPM are these real trends or just more cloud hype? Do they help business and IT collaborate – or do they just get in the way? Or will BPM technologies delivered via platform as a service deliver the most benefits to organizations’ BPI initiatives? Who is using BPM PaaS, and why? This session provides examples of organizations using BPM modeling in the cloud as well as BPM PaaS and offers you an opportunity to hotly debate the future of BPM in the cloud.
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